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Don Hattan Ford

Augusta, KS

4.5
95 Reviews

10004 SW Hwy 54

Augusta, KS

67010

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Showing 95 reviews

December 18, 2023

The employees were welcoming and polite. The service was excellent and there were no problems. More

by mak
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mariya S
Dec 20, 2023 -

Don Hattan Ford responded

We appreciate you for letting others know about your experience, Mak! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Don Hattan Ford

November 15, 2023

Had a very pleasant experience at Don Hattan Ford. Mariya did a very good job in helping us find our new 2023 Ford Explorer. More

by rhonday76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mariya
Nov 17, 2023 -

Don Hattan Ford responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Mariya was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Don Hattan Ford

October 20, 2023

Don Hattan Ford in general and Kaden Wilson specifically were great to work with in making the decision to buy a new 2023 Ford F-150 Lariate. Kaden did an excellent job of answering our questions and was a More

by wypaladin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Hattan
Oct 20, 2023 -

wypaladin responded

Don Hattan Ford in general and Kaden Wilson specigically were great to work with in our purchase of a new Ford F-150 Lariate truck. Kaden was excellent at answering our questions and was always very professional. He is very knowledgeable. He kept in close contact with us without becoming too intrusive, again, very professional. I can strongly recommend Fon Hattan Ford to anyone considering the purchase of a new or used vehicle. Bill C.

Oct 23, 2023 -

Don Hattan Ford responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Don Hattan Ford

September 18, 2023

As always Tom Zachery is very helpful and left no questions unanswered. Thank you sir. More

by W. Frank De Priest
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Zachery
Sep 20, 2023 -

Don Hattan Ford responded

Thank you for leaving us this great review! We are very happy to hear that Tom could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Don Hattan Ford

July 26, 2023

Was extremely impressed with how quick my sales person (within 5 minutes), Kaden, contacted me when I sent an inquiry around 8:15 p.m. on a Monday night. We arranged an appointment to see the vehicle the More

by David
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Hattan, Erika Maley
Jul 28, 2023 -

Don Hattan Ford responded

David, Don Hattan Ford would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Sincerely, Don Hattan Ford

June 15, 2023

We just appreciated Thomas Z's knowledge and helpfulness in purchasing our new F-150 pick-up. He was there to answer all our questions and made the experience so easy, thanks Thomas! More

by kmattal1968
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Zackary
Jun 17, 2023 -

Don Hattan Ford responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Don Hattan Ford

June 15, 2023

I worked with AJ and ordered a nearly impossible Maverick Hybrid. He was very friendly and courteous. I hope to hear from him soon letting me know my Maverick is on the way. Keep it up AJ!!! More

by Steve in Park City, KS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
AJ
Jun 17, 2023 -

Don Hattan Ford responded

Steve, your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Don Hattan Ford

June 09, 2023

Cary in service was great, thank you. Worked with my extended warranty and would follow up throughout the process. More

by travisjrogers83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cary
Jun 12, 2023 -

Don Hattan Ford responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Don Hattan Ford

June 08, 2023

You cannot get better service anywhere! They are so friendly and helpful. Considerate of you schedule and work wth you to make your visit a Good Experience. They workl with you, for you More

by Schooley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Hattan
Jun 09, 2023 -

Don Hattan Ford responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Don Hattan Ford

June 04, 2023

I needed to have 2 vehicle's serviced. Cody helped me get them in quickly. They were very efficient and kept in contact with me while doing the service. The cost was right where I expected More

by paul.dow57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
Jun 06, 2023 -

Don Hattan Ford responded

Paul, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our service team, and we are thrilled to know our team went above and beyond to identify and fix the problem with your vehicles. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, Don Hattan Ford

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