Don Jacobs Toyota

AMAZING EXPERIENCE!! I was a bit nervous about getting my first new car, but everyone there was so super helpful and answered all of my questions very thoroughly. Saadiqa I was a bit nervous about getting my first new car, but everyone there was so super helpful and answered all of my questions very thoroughly. Saadiqa was phenomenal, I will definitely be recommending Don Jacobs to everyone I know!! They went above and beyond my expectations! More

Extra Mile Edwin went the extra mile to make sure I received the car on my timeline and with ease. I normally feel apprehensive during the car buying experience Edwin went the extra mile to make sure I received the car on my timeline and with ease. I normally feel apprehensive during the car buying experience, however I was made to feel comfortable and will not put off buying a car again in the future with Don Jacobs. More

It was a FUN and VERY COMFORTABLE buying experience! Chad truly cares about all of his customers. And it's apparent that the dealership supports his efforts as they, too, made my daughter and me feel at Chad truly cares about all of his customers. And it's apparent that the dealership supports his efforts as they, too, made my daughter and me feel at home during the process. We have purchased/leased a total of 4 vehicles at Don Jacobs since 2001. Their Service Advisers are also very friendly and go out of their way to be helpful. We have had NO negative issues or problems in all my years with Don Jacobs. Combine this with the excellent customer service we receive every time we visit and there's no question why I keep coming back and my daughter was happy to lease her car here. As long as they continue these efforts, my daughter and I will continue being their customers. More

Great customer experience! Very comfortable buying experience. Well informed and courteous personnel in every department that my wife and I talked with. Product and experience t Very comfortable buying experience. Well informed and courteous personnel in every department that my wife and I talked with. Product and experience that you can trust. More

Great car buying experience with Eddie Reyes! Looking for a used car for my teenage boys. At the recommendation of Chris Tovar I gave Eddie Reyes a call and we came to look at some vehicles. I a Looking for a used car for my teenage boys. At the recommendation of Chris Tovar I gave Eddie Reyes a call and we came to look at some vehicles. I am on my second Sienna from Don Jacobs and always work with Chris Tovar regarding service. Chris is amazingly knowledgable and is truly my champion regarding service, so when he recommended Eddie there was no question. Eddie was great to work with! We drove a number of cars and Eddie was very attentive and answered all of our questions. Friendly, low key and very knowledgable. Not pushy but very straightforward and likable. Eddie made it easy. Settled on a RAV4 Sport. We had a long discussion regarding price and he stayed very patient. He really worked hard to get some things corrected with the car that I was concerned about. We looked at some cars at a couple of other dealerships, but at the end of the day we decided that although we liked some of these other cars just fine, that we really wanted to purchase the car from Eddie. My boys actually said that and I agreed. He was our guy. In addition, when I thought about it, it was also important to me to keep working with Chris for service. I trust him so much that I could not imagine working with anyone else. Eddie and Chris are most definitely the reasons that we bought from Don Jacobs again. You can find good cars anywhere but it is hard to find people as good as Eddie and Chris. I would certainly highly recommend Eddie to anyone looking to purchase a car! And Chris is your guy when it comes to service! Thank you both!!! More

Clearly the best customer service! My experience with this dealership was excellent- better than 10 stars! Chris Tovar was my service adviser and he was fabulous! He even washed my c My experience with this dealership was excellent- better than 10 stars! Chris Tovar was my service adviser and he was fabulous! He even washed my car! Thank you for treating customers with respect and professionalism. I have only lived in Greenfield 3 weeks so thanks also for making my stay here so positive! More

CHOOSE DON JACOBS when yu are purcasing a car!!! DON JACOBS is THEE dealership from which to buy a car! I initially worked w. Robin, Peter Dane, & Don Jordan - all at Don Jacobs - EACH WERE EXCEL DON JACOBS is THEE dealership from which to buy a car! I initially worked w. Robin, Peter Dane, & Don Jordan - all at Don Jacobs - EACH WERE EXCELLENT, professional ... caring....knowledgeable, willing to counter other deals I had rec'd from other dealers. most importantly tho ... was .... they listened to my 'needs' & guided me in what type of car was best for me .... & directed me to the 'right' car. I needed to trade in 2 cars & purchase 1 newer car. they gave me a good price for my trade-ins. I had gone to Car Max, Wilde, & a few other dealers north of Milw. My husband was unable to help w. the decisions (health issues) so i really needed the help of professionals & Robin, Peter, Don were there to help me every step of the way. GO TO THEM! they are like going to yur mother for help!!! ha! there is more I could say, but don't know how else to say it! if yu want to talk to me personally, call Don Jacobs & they will give yu my contact info. don't waste yur time at other dealers, just go to Don Jacobs! :) More

Came all the way from Grand Rapids, MI.... no regrets Purchased a 2011 Toyota Highlander. Joe McKearn was great to work with. He was extremely helpful from the minute I talked to him on the phone. Unli Purchased a 2011 Toyota Highlander. Joe McKearn was great to work with. He was extremely helpful from the minute I talked to him on the phone. Unlike the other dealerships... Joe and the Sales Manager were flexible on the price and that made a HUGE difference. Took the Lakeshore Express ferry from Muskegon, MI and it was well worth the trip. Got a great price and excellent service. Will most likely buy from this dealership again. Best experience I've had at any dealership by far. More

Awesome Everything went well. Everyone there was friendly and did more than expected, in my opinion. They were all happy to help me and everyone was friendl Everything went well. Everyone there was friendly and did more than expected, in my opinion. They were all happy to help me and everyone was friendly. More

My new car Friendly, experienced salesman. Not pushy . knowledgable and very helpful with the questions I had about my purchase. Got me the color ,accessories an Friendly, experienced salesman. Not pushy . knowledgable and very helpful with the questions I had about my purchase. Got me the color ,accessories and car I wanted in a timely manner. I am very satisfied with my purchase and this dealership. More