Don Jacobs Toyota

Having never purchased "new" before, I was unsure of how the process worked. Dragan and Steve were very informative and made the experience simple and fun. I would recommend Don Jacobs to anyo unsure of how the process worked. Dragan and Steve were very informative and made the experience simple and fun. I would recommend Don Jacobs to anyone looking for a new vehicle. Thanks! More

Wayne was recommended to me by my sister who had recently purchased a Scion from him earlier this year. While my experience was more immediate need and made it more stressful for me, Wayne was very helpful a purchased a Scion from him earlier this year. While my experience was more immediate need and made it more stressful for me, Wayne was very helpful and friendly and helped me feel at ease with my purchase. He helped me choose a car which was affordable for my budget and didn't try to push me into anything that was out of my price range. More

Having gone to a couple of dealerships before ending up at Don Jacobs i was truly able to see the difference in customer service. Rather than being made feel like my credit was not good enough to purchase at Don Jacobs i was truly able to see the difference in customer service. Rather than being made feel like my credit was not good enough to purchase from them as i was made to feel by the other dealerships due to my "lack of credit", not bad credit just not having establisehed credit, Brian at Don Jacobs made me feel comfortable from the start and just the overall feeling i felt that he and James truly wanted to help me was wonderful. I cant thank them enough for helping purchase my new vehicle. My daughter had just got into an accident and totaled my previous vehicle a week prior, hence my need for a new car. Brian, James and everyone at Don Jacobs Toyota THANK YOU for your courteous service. You guys Rock! :)- Ruth More

My salesman, John Koop, was wonderful to work with. He explained and answered all my questions, and walked me through the whole process of buying a car. I would definitely recommend him to my friends and explained and answered all my questions, and walked me through the whole process of buying a car. I would definitely recommend him to my friends and family. Thank-you John and I'm sure that Don Jacobs Toyota will continue with it's great customer service and quality of work. More

Don Lundgren was personable, thorough, competent, and patient. We had a very positive experience at Don Jacobs and would definitely recommend them to our friends. patient. We had a very positive experience at Don Jacobs and would definitely recommend them to our friends. More

I liked working with Don Jacobs because of the friendliness, knowledge and professionalism of the people that I worked with. Eddie Reyes was a great salesman and the gentleman in the finance depar friendliness, knowledge and professionalism of the people that I worked with. Eddie Reyes was a great salesman and the gentleman in the finance department, who I think is named Joe, was a pleasure to deal with. Purchasing my new Scion couldn't have been easier or more pleasurable. I highly recommend this dealership. More

I was pleased at the effort given to find me the car I was looking for. I was able to drive several cars. Eddie was pleasant and attentive to my requests. My phone calls were answered in a timely manne was looking for. I was able to drive several cars. Eddie was pleasant and attentive to my requests. My phone calls were answered in a timely manner. I never felt pressured. I believe the price was fair. Any minor detailing needs I mentioned were attended to quickly. My brief encounter with Jose showed him to be exactly the type of employee you want in a service department. He noted a defective windshield wiper and made arrangements for it to be replaced on the spot! In all, this was a positive experience for me (and I HATE shopping for cars!). Financial arrangements were handled very nicely as well. More

I can't say enough about how impressed I was with my experience at Steve Jacobs Toyota. The sales staff was professional, friendly and kind - I never felt pressured to make a choice or make a purchase. experience at Steve Jacobs Toyota. The sales staff was professional, friendly and kind - I never felt pressured to make a choice or make a purchase. Rather, I felt like I could browse cars at my leisure and ask the sales staff questions as they came up. I worked with Wayne, who was incredibly attentive and patient with me as I asked a ton of questions and wanted to see many options. His honest advice and deep knowledge of the full Toyota line really helped me weigh my options and ultimately select the right car for me, a 2013 Corolla. The entire sale process was incredibly smooth and efficient. I gave the dealer a tall order when it came to finding a new car - the exterior color, interior color and options package I selected is apparently a very rare combination, but Steve Jacobs found my a car within a week! I was really impressed with the way they kept me in the loop during the search process and when they ultimately found my car. When I went to pick it up, the business manager was very professional and knowledgeable about Toyota's financing and service options. I was never pressured to purchase a service package at the time of the car sale, and they were kind enough to provide me with the information and documentation I needed to review my service options at my own pace. When it came time to head out to the car, it looked excellent and Wayne took the time to walk through all of the exterior and interior controls with me before I drove it home for the first time. I felt confident that I knew how to operate and use all of my car's features when I drove it off the lot, and I know I can call anyone at Steve Jacobs for help if I run into a question. I would absolutely, 100% recommend Steve Jacobs (and my salesman, Wayne!) to anyone on the market for a Toyota or Scion. I've already told several of my family and friends about the great experience I had here when I purchased my Corolla. This is a group of friendly, knowledgeable auto professionals that will bend over backwards to help you find the right car for you. More

On April 7th we went to Don Jacobs with a special sale from Landmark Credit Union (500.00 off dealer invoice) 58 other dealers were part of the sale, Don Jacobs was not, we thought that since, between me from Landmark Credit Union (500.00 off dealer invoice) 58 other dealers were part of the sale, Don Jacobs was not, we thought that since, between me and my wife and youngest daughter, we have bought 9 cars from them that we could get the same deal, the sales manager would'nt even talk to us, even after Joe in finance told the salesman we were long standing customers the salesman went back to the sales manager, no dice. We went to Andrew Toyota and 2 hours later drove off with a 2013 Rav4. So much for customer loyalty. We will never recommend this dealer again. More

This is the 3rd Rav4 that I purchased from Don Jacobs. Steve worked with us along with the other salesman "D". The sales went smoothly and I was very satisfied with everything. When I came to pick-up my c Steve worked with us along with the other salesman "D". The sales went smoothly and I was very satisfied with everything. When I came to pick-up my car, all the new amenities were shown to me how to use them and the car was spotless! I would definitely purchase another car from Don Jacobs!! More