Don Jacobs Toyota

A good friend referred my wife and I to Don Jacobs, but more importantly, recommended us to contact Mark Neitzel. This was by far the most enjoyable car buying experience we have had in 35 years. Mark's more importantly, recommended us to contact Mark Neitzel. This was by far the most enjoyable car buying experience we have had in 35 years. Mark's honesty, knowledge and down-to-earth salesmanship approach were greatly appreciated. We, in turn, will gladly recommend Don Jacobs, and specifically, Mark Neitzel, to anyone who asks. More

This was my wife and I's first car purchase. We had a general idea of what we wanted, communicated that clearly, and were led to cars that fit our criteria. You kind of expect to be upsold in this type o general idea of what we wanted, communicated that clearly, and were led to cars that fit our criteria. You kind of expect to be upsold in this type of situation, but we were really only shown a few cars above our price range, with all the plus/minus features explained clearly after we told Brian what was important to us in a car. He was also really honest about the differences between a 2009 and 2010 Corolla (his response was: "Nothing, really."). Once we had decided on the car (a 2009 Toyota Corolla), we started talking final price and indicated we wanted to sleep on it before buying. That prompted the sales manager to come over and, quite literally, ask how much we were willing to put down now and how much we wanted to pay each month. Within 5 minutes he came back with a very suitable price. We were in control of the situation the whole time, and it was very clear throughout the whole buying process that was their intended course of action. Everything was explained clearly, and even when my wife had a small hiccup with her ID check (her name wasn't "officially" changed yet, so somehow it got red-flagged), the head of finance was funny and engaging about it. All in all, we'll be up for another car purchase within the next 5 years, and I would absolutely come back here and recommend it to anyone just based on their low pressure tactics alone. The fact that the price was dropped without serious negotiation was just icing on the cake. More

Sales Person Basil seemed to work for me. Met with me at Sales Person Basil seemed to work for me. Met with me at my conveience. Is availble for question. Joe found great loan. And roger In parts Helped m Sales Person Basil seemed to work for me. Met with me at my conveience. Is availble for question. Joe found great loan. And roger In parts Helped me with the needs and questions I had More

I visited Don Jabcobs three times trying to decide of buying a minivan. My sales person, Edwin Hernandez kept in constant contact with me and worked with me closely. He is a consumate professional who ke buying a minivan. My sales person, Edwin Hernandez kept in constant contact with me and worked with me closely. He is a consumate professional who kept me abreast of the situation. After talking with my mechanic I decided to purchase the van. The van was clean and is a beautiful looking car with 98,000 miles. After test driving it for the third time, I requested that they do a front end alignment (pulling to the right) and to examine the breaks. They guranteed that they would take care of them. I pick up the car on Monday so we shall see. They were fair with me and gave me a good price on my trade in. I did some searches on line and got the value of my car and they met my expectations. My wife drives a Toyota Corrolla and will only purchase a Toyota. In the spring, myyt wife will be getting either a new Corolla or a Camry and Don Jacobs TOyota will be my first stop. I appreicate the professionalism, dedication, and the patience that they demonstrated as I made my decision. Go see Edwin,he will take good care of you. I found him to be a first rate salesman who I respect. More

I have used Don Jacobs several times for routine maintenance on a Honda and a Jeep. Everything was completed in a professional, timely and friendly manner. Prices were competitive and location was maintenance on a Honda and a Jeep. Everything was completed in a professional, timely and friendly manner. Prices were competitive and location was convenient. Will definitely be going back in the future. More

When I have more time I am going to write a review on Yelp. I was a little apprehensive on bringing my truck in for the recall because there were so many negative comments or ratings on Yelp regarding Yelp. I was a little apprehensive on bringing my truck in for the recall because there were so many negative comments or ratings on Yelp regarding DJ Toyota. But I really didn't have a choice since it was the closest dealership to my home. The process itself was painless. * Received recall notice * Set up an appointment to bring in my truck. * Received a friendly greeting - actually asked me what I knew of the recall and what work would need to be done. Also gave me the worst case scenario. * Car rental was easy. Carrie was very friendly. * Called me the same day to follow up with me on status of the truck and told me something that might need attention but was not required - no pressure. * I called the next day to see when my truck would be ready. And it was ready when I came to pick it up at 5:30 pm The only negative was whoever drove my truck, left there half drank coke bottle in one of the cup holders. More

Edwin went above the call of duty to help us. When the original car turned out to be more than we could afford he came in on his day off to help us find another in our rang. I would highly recommend him t original car turned out to be more than we could afford he came in on his day off to help us find another in our rang. I would highly recommend him to anyone looking for a car. He made this mom to be a very happy lady! More

We had a very enjoyable experience during the time spent at DJ Toyota. Thanks to Steve,Eddie and Joe for all of your efforts.We are pleased with our car buying experience at DJ Toyota :) at DJ Toyota. Thanks to Steve,Eddie and Joe for all of your efforts.We are pleased with our car buying experience at DJ Toyota :) More

Throughout the whole car buying experience we were very happy. There were some unexpected things needed for financing, but that didn't bother us. Wayne was always helpful and very respectful. He never pres happy. There were some unexpected things needed for financing, but that didn't bother us. Wayne was always helpful and very respectful. He never pressured us and we were able to calmly make our decision. More

Every thing went according to plan- arrived at dealership- received a quick ride to NML for a meeting - returned later and picked up vehicle. Everything was completed to my satisfaction. It was ex dealership- received a quick ride to NML for a meeting - returned later and picked up vehicle. Everything was completed to my satisfaction. It was explained and I paid the bill. More