Don Mealey Chevrolet

I’ve spent weeks researching & visiting different dealerships, but Don Mealey Chevrolet is the winner! The team genuinely supports veterans. Jose Alzuri is fantastic- as soon as he saw the DV plate o dealerships, but Don Mealey Chevrolet is the winner! The team genuinely supports veterans. Jose Alzuri is fantastic- as soon as he saw the DV plate on my trade-in, he went above & beyond to make sure I was taken good care of. He did a great job, worked w/ me on the price, & made the whole experience feel personal, non-pressured, & respectful. Michael Swope (Sales Manager) & Joseph Perez (Finance Manager) also made the process incredibly easy. I got top dollar for my trade-in & drove away w/ a great deal on my 2025 Hyundai Tucson Hybrid. Highly recommend Jose & the entire staff here! More

There should be a choice for zero stars. This dealership is the most ridiculous place I have ever been. The entire place is run like a rent a center. There is zero cross communication. Absol This dealership is the most ridiculous place I have ever been. The entire place is run like a rent a center. There is zero cross communication. Absolutely zero. The lack of professionalism, integrity, quality, knowledge, and pure honesty is absurd. I came here for service. Prior to coming I called, as I had a few service recalls on my car. I asked for a call back. Never got one. It took me 4 times to call to be able to make an appointment; seems a little excessive to me. After making an appointment I asked for a phone call back as I needed a repair on my car and wanted to speak to someone. I was advised only a service advisor would be able to assist. Fine. I never got a call. I called back. Never got a call. I called back again; all of which, to be noted, I’m speaking with someone who is sitting at home sending messages to the dealership service center. Short end. I never got a call. I had to book my service 3 months in advance. That was how long it took them to give me a Saturday appointment. I asked for a loaner. I was told they are first come first served. I asked as it was so far in advance if they could reserve one. I was told no. Zero shock there. I arrived for my service appointment. I inquired how long it would be and they informed me it would take the day and I could come first thing Monday morning to pick it up. As I was there I said I was interested in trading in my vehicle and getting something bigger; my lease is up in a few months and I was ready to do something that day. They handed me over to a young woman. She introduced herself. Nice, but green, and had the professionalism of a fast food employee, not necessarily a car salesperson. After taking 30 minutes of my time; and me explaining exactly what I wanted, she tells me “I’m not exactly a sales person, I’m an assistant. I’ll have to get my person to help you. He’s on his way back here now.” There is nothing more insulting to me that wasting someone’s time. So. We walked back into the dealership. She asked me to take a seat and he would be here shortly. I took a seat and looked around. I saw a boys club. An old school setting of a poorly run car dealership with makeshift “deal tables” and men who were sitting around doing nothing but goofing off. One man was practicing his golf swing while the others were laughing. No one came over to me. No one. No one asked if I needed help. If I was waiting for something. They all sat there like children. 20 minutes passed. So, without a car (as mine was there for service) I took an uber to another Chevy dealership. About 6 minutes before my uber arrived the young woman re appears with a man. He greets me by saying “so I hear you may be interested in a car.” Mind you, wasting my time is the biggest insult. So I explained to him that I already went through my criteria with the young woman and I was headed to another Chevy dealership and showed him the goofing off and how incredibly insulting the incompetence was at that dealership. He apologized and said he would make it up to me by giving me the best deal. His name was Dennis. He said he would call me later after locating the vehicle that fit my specs. He never called. I can’t say in surprised. The next day I get a text message. “Are you still interested in test driving a xxxxx”. To which I reply “no, I’m waiting on a quote; someone was supposed to call me?” And then about an hour later I get another message “oh sorry. I see it was Dennis. Okay thanks.” At that point I still get no reply. No quote. No apology. No nothing. Monday rolls around and I call the dealership when they open to confirm my car is ready. I get the answering service. I am told no one is available, they just opened. How is no one available if they just opened? Again I leave my information and ask for a phone call back. One hour passes. Nothing. I call back. Same thing. Another hour. I call again. Leave a message. 4 hours later I receive a call…. More

Dylan is a Mighty fine young man he helped me tremendously in purchasing my new Tahoe ! tremendously in purchasing my new Tahoe ! More

I found my sales person and the rest of the associates very helpful, courteous, and knowledgeable. They made the purchase go smoothly. My wife and I appreciate everyone’s efforts of making this an enjoy very helpful, courteous, and knowledgeable. They made the purchase go smoothly. My wife and I appreciate everyone’s efforts of making this an enjoyable experience. Sincerely, Johnny Ferraro More

We had a good experience, clean place friendly people, and buy a Chevy here today and buy a Chevy here today More

Excellent, very happy with the service, I highly recommend them for buying your new truck. recommend them for buying your new truck. More

Gary was very helpful and explained everything clearly. Highly knowledgeable and recommend him to future buyers Highly knowledgeable and recommend him to future buyers More

Dylan and Eric were great! We love our new equinox definitely check them out for future purchases! 10/10 team We love our new equinox definitely check them out for future purchases! 10/10 team More

The entire team provided excellent customer service throughout the greeting, service and checkout process as always throughout the greeting, service and checkout process as always More