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Don Mealey Chevrolet - Service Center

Clermont, FL

3.5
191 Reviews

191 Reviews of Don Mealey Chevrolet - Service Center

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August 31, 2025

Rachel was super friendly and efficient with arrival, check in and starting my appt on time. Asked good questions about service options, and within 45 minutes I was done. The service team turned my veh More

by Kwestkev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2025

I made an appointment to have my transmission checked for a shudder when excellerating. When I made the appointment I stated I would have to wait with vehicle. When I arrived f my appointment I was informed More

by kbart1952
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure, young female.
Sep 02, 2025 -

Don Mealey Chevrolet responded

Thank you for sharing your experience with us. I understand that your recent visit to Don Mealey Chevrolet did not meet your expectations, especially regarding the communication about your transmission service appointment. Your feedback is vital, and I appreciate you bringing this to our attention. I would welcome the opportunity to discuss your experience further. Please consider reaching out to me directly. Thank you for your past business and for giving us the chance to address your concerns. Sincerely, Service Director: John Fletcher jfletcher@dmchevy.com

July 18, 2025

We were on vacation had to have truck towed to dealership, they got us seen quickly, rental car, and was able to get truck diagnosed quickly. Also was able to get most of it covered through warran More

by Matthew Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Nielsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2025 -

Don Mealey Chevrolet responded

Thank you, Matthew! I appreciate your feedback and am glad that our team at Don Mealey Chevrolet was able to turn your day around. It's great to know that we efficiently handled the diagnosis of your truck and provided you with a rental car during your visit. We hope to see you again soon. Safe travels! Sincerely, Service Director: John Fletcher jfletcher@dmchevy.com

May 12, 2025

It got very ugly at Don Mealey this afternoon, see my review below. I am so pissed still. Grant was really great, he laid out my deal with thought and accuracy . He was courteous and very Knowledgeab More

by gandhi8280
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Fletcher
1.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Phillips
1.0
This rating includes all reviews, with more weight given to recent reviews.
Whit Gilman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Ward
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

Don Mealey Chevrolet responded

Thank you for your feedback. I understand your concerns regarding the service history of both your Corvette and Equinox, and that your recent experience has led to significant dissatisfaction. While it’s clear your sales experience with Grant was handled well, your follow-up service visits have not reflected that same level of support or communication. In regard to our conversation, my goal was to explain the service process and warranty coverage clearly, not to cause further frustration. At Don Mealey Chevrolet, we aim to be upfront about what repairs are covered and what are not, and I understand that can be disappointing when expectations don’t align with policy. Your feedback about how that interaction came across is noted. If there are outstanding concerns or if you'd like to continue this discussion, I remain available. Sincerely, Service Director: John Fletcher jfletcher@dmchevy.com

April 30, 2025

I want to thank Alex for the great job he did selling me a used car he was very knowledgeable and took his time explaining everything about the sale. He was very professional about it and seemed to be the n More

by Thebone8255
Recommend Dealer
Yes
Employees Worked With
Alex
May 01, 2025 -

Don Mealey Chevrolet responded

Thank you for your wonderful review! We are thrilled to hear that Alex provided you with such a positive experience while assisting you with your used car purchase. We appreciate your kind words about his professionalism and knowledge. At Don Mealey Chevrolet, we strive to create the best experiences for our customers. We hope to see you again soon! Sincerely, General Sales Manager: Whit Gilman, General Manager

March 27, 2025

I have had 3 vehicles now with John and his team. John has always took great care of me and my family, always puts customers first and goes out of his way to do what’s right for the customer. Best in More

by Eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2025 -

Don Mealey Chevrolet responded

Thank you, Eric! We appreciate your continued trust in Don Mealey Chevrolet and are thrilled to hear about your positive experiences with John and our team. Your kind words highlight our commitment to customer care, and we're glad to have been able to support you and your family. We look forward to assisting you with your next vehicle! Sincerely, General Sales Manager: Whit Gilman, General Manager

January 29, 2025

Thumbs up awesome awesome awesomeness awesome great great experience .Ryan is professional knowledgeable in the mechanical end of vehicle More

by manny.rod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Don Mealey Chevrolet responded

Thank you for the fantastic review! We're thrilled to hear that you had an awesome experience at Don Mealey Chevrolet. It's great to know that Ryan provided you with professional and knowledgeable service regarding the mechanics of your vehicle. We appreciate your feedback and hope to see you again soon! Sincerely, Service Director: John Fletcher jfletcher@dmchevy.com

October 18, 2024

Had my 2018 cadillac towed in for service on the brakes, the staff was professional and attentive to my concerns and even found addition items that needed to be repaired. Always kept me informed and did not More

by al.pierro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Fasci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Cruz
Oct 23, 2024 -

Don Mealey Chevrolet responded

Thank you for your wonderful review! I am delighted to hear that you had a positive experience with your 2018 Cadillac at Don Mealey Chevrolet. Our team strives to provide attentive service and ensure our customers are always informed. It's great to know you felt cared for and that your car was returned in top shape. I appreciate your trust in us and hope to see you again soon! Sincerely, Service Director: John Fletcher jfletcher@dmchevy.com

July 30, 2024

I had the worst experience as I took my Cadillac in for service and left with noise in the front end that I was told the bearing after having that bearing replaced. The noise continued, so I took the car t More

by agmcclendon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The Service Team
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John
Jul 31, 2024 -

Don Mealey Chevrolet responded

Thank you for sharing your experience with us. I value your feedback and take your concerns seriously. It's important to us that our customers receive top-notch service. Please feel free to reach out to me directly so I can address this matter promptly and ensure your satisfaction. Thank you for choosing Don Mealey Chevrolet. Sincerely, Service Director: John Fletcher jfletcher@dmchevy.com

July 13, 2024

Mr. Simmons did a great job helping me out with locating a part that was hard to find. Other parts and dealers tried but weren't successful. I appreciate his hard work and diligence in helping me. More

by walden4721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2024 -

Don Mealey Chevrolet responded

Thank you for sharing your experience with Don Mealey Chevrolet, Walden. I'm glad Mr. Simmons was able to assist you in locating the hard-to-find part. We appreciate your kind words and look forward to serving you again in the future. Sincerely, General Sales Manager: Whit Gilman, General Manager

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