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Don Ringler Toyota - Service Center

Temple, TX

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28 Reviews

28 Reviews of Don Ringler Toyota - Service Center

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November 23, 2020

Service after the sale is horrible - basically non-existent. I purchased two vehicles from them during the last year - a 2020 Camry and a 2021 Corolla Hybrid. On the hybrid, they will not prope More

by michael.novogradac
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Service Manager Chuck Green; Assistant Service Managers Cliff Golden and Mika Murdough & General Manager Bruce Wertz
Nov 30, 2020 -

Don Ringler Toyota responded

We appreciate your feedback and, as discussed, invite you to contact Toyota customer care.

Dec 01, 2020 -

michael.novogradac responded

The most inept response ever. Not only does Don Ringler Toyota not care about a lack of quality in its service department; there is a deficiency of simple understanding of across the board to think it received a five-star review. Simply laughable. The general manager himself most likely crafted this unintelligent response.

November 18, 2020

Outstanding customer service! The entire service team always goes above and beyond the "standard" service. They are why I will buy all our vehicles at Don Ringler Toyota. More

by dawnc
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Service Department
Nov 30, 2020 -

Don Ringler Toyota responded

Thank you for your 5 star review!! We appreciate your business and feedback very much. We are always happy to help with any questions or service needs you may have in the future!

August 26, 2020

I look forward to bringing my Highlander in for service! My service writer Bella was excellent, kept me informed of the progress on this scheduled service, and helped me understand the bill for the work, w More

by Robyn
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Bella - service writer
August 12, 2020

100% Understanding of Customer Service I drive a 2015 Avalon XLE. On a recent return from Austin to Temple my vehicle started making a horrible loud noise. Although there was no debris or o More

by jsandbergii
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Service Department
Aug 17, 2020 -

Don Ringler Toyota responded

Thank you for your 5 star review! We appreciate your business and feedback very much. We are always happy to help with any questions or service needs you may have in the future!

April 28, 2020

Regular maintenance on my Highlander. Bella came out and met me at my car. I gave her my key and told her I had an appt. for the 40,000 miles service. While waiting she came over and sho More

by John from Temple
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Bella Colon
March 18, 2020

Fast, Friendly and Thorough Always have had a good experience with this dealership. Usually for standard maintenance. If there is a special concern, they do a nice job of explain More

by krusemon
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
March 07, 2020

No one working today that could do my state inspection I called earlier in the week to make an appointment for my state inspection. The woman I talked to said no appointment was needed, just come in. More

by NorineEr
Customer Service
Overall Experience
Recommend Dealer
No
Employees Worked With
None - no service performed
May 05, 2020 -

Don Ringler Toyota responded

Sent Privately 3/7/20: We apologize for the employee scheduling issue that we had on our end. We should be able to have someonecome perform the State Inspection today, so we are looking in our system for your contact information so that we can reach out to you ASAP. Please call Bruce at 254-774-6583 so we can speak with you to remedy the situation. Thank you!

February 05, 2020

Diana is the Greatest Diana in scheduling gave me a "Happy Birthday" by getting my 50,000 mile Prius serviced before taking my birthday trip. A lady met me outside the doo More

by Bonnie Vasser Smith
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Diana
February 05, 2020

The service department at Don Ringler Toyota is professional and courteous. I am always in and out in a timely manner, and they do a great job with my vehicle. More

by Hiba M.
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Diana
February 05, 2020

Bella Colon met me and asked if I were Mr.Hodges with an appointment. She handled the service to my 2016 Tacoma and got me caught up. She is professional, and provides exceptional customer service!!! Thanks More

by rangerric
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Bella Colon, Service Department
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