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Donalson Chevrolet Buick GMC - Service Center

Silsbee, TX

4.8
726 Reviews

726 Reviews of Donalson Chevrolet Buick GMC - Service Center

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February 12, 2022

They was very professional at the service that was rendered. I would go to them again. They up the good work. More

by FREAKYFRO00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2022

Found the problem on the computer but refused to fix it tell it went completely out. Now it’s miss firing as we drive it. More

by HAWKINS.2401
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2022

Everyone was very helpful. Service Manager and technician that worked on car were very nice and professional. Will return for next service. Thanks!!! More

by D.COURTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meagan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2022 -

Donalson Chevrolet Buick GMC responded

We're glad to hear you had a positive experience, and thanks so much for sharing your thoughts! We look forward to seeing you next time. -the Donalson Auto family

February 09, 2022

Prompt and courteous service for the maintenance check on my vehicle. Thank you very much. More

by SORAYIASINGH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2022

It was good no trouble. Employees great always very helpful. Prices are fair. Love the service department More

by a1pittman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2022

The best-I drive by two GM dealers to get to Silsbee, Tx. The staff is unbelievably professional and welcoming. More

by GJOHNSON15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2022 -

Donalson Chevrolet Buick GMC responded

That is some high praise, and we thank you for it! We look forward to working with you in the future. -the Donalson Auto family

February 04, 2022

Very nice staff service was excellent and efficient in every way . Newell in service super nice More

by KTULLOS64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2022

A bulletin had been issued on the modular upgrade but we were not aware. The techs made note of possible rodent damage due to acorns under the hood as the initial issue prior to resolving with the recall More

by pamjones57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2022

Jewel is awesome. We always have a great experience after having my vehicle serviced. Hope nothing changes More

by KIMBERLYDBALDWIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2022 -

Donalson Chevrolet Buick GMC responded

We're glad to hear you have such a great experience with Jewel! We're rather fond of her too, and we look forward to working with you in the future. -the Donalson Auto family

February 01, 2022

Very extraordinary and mr Charlie I just love him he helped me with no problems stall trying to get him many customers as ican More

by ermamays
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
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