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Donovan Auto & Truck Center
Wichita, KS
485 Reviews
About Our Dealership
Dealer on Cars.com since December 2008
Donovan Auto and Truck Center has been family-owned and operated for three generations, and our family is still here to help your family today. Our founder, Les Donovan, started our dealership back in September of 1977. He set a high standard of excellence, making our customers the top priority. The environment at Donovan Auto is relaxed, professional, honest and stress-free. We want to stand out from our competitors and provide our customers with the best car-buying experience they can imagine.
Donovan Auto and Truck has a great inventory of new GMC, Buick and Cadillac vehicles, and a large variety of used cars and trucks at our Used Car Center.
We have a Commercial Truck Center that offers GMC Fleet and Commercial vehicles as well as Mitsubishi FUSO.
We also take great pride in our state-of-the-art Service, Parts and Collision Centers. And we are honored to be able to say we have one of the top General Motors Service Departments in the entire region.
We created our website to meet the needs of our customers and enhance their car-buying experience. So feel free to email us by using the Contact Us page. Or stop by and take the Donovan Drive and give us a chance to show you what it is like to be part of the Donovan family!
"Take the Donovan Drive!!!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
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Showing 485 reviews
August 12, 2017
Ready for an upgrade and we found it! Everything moved forward smoothly and appreciated the professional behavior Mike exhibited. Answered our questions and made sure to listen to listen t Everything moved forward smoothly and appreciated the professional behavior Mike exhibited. Answered our questions and made sure to listen to listen to what we were looking for! More
by Chris p
Helpful August 12, 2017
Love my new ride! This dealership had friendly salesman and top of the line service. Cesar was very helpful and knowledgeable on the vehicles on the lot! Would definite This dealership had friendly salesman and top of the line service. Cesar was very helpful and knowledgeable on the vehicles on the lot! Would definitely check out this lot when looking for your next vehicle! More
by Tminkler
January 19, 2017
Rip-off artists My truck was involved in an accident and I had the vehicle towed to Donovan's. It took them almost 3 weeks to do the repairs, however, 2 weeks of tha My truck was involved in an accident and I had the vehicle towed to Donovan's. It took them almost 3 weeks to do the repairs, however, 2 weeks of that was waiting for a part that could have been bought locally, or shipped overnight. I had a $1,000 deductible, but ended up owing them $2500 for various things supposedly not covered by my insurance. RIGHT!!! 2 weeks later, the truck is making terrible noise, and I had to have it towed in again. I called first, and told them what was wrong, but they would not tell me if it was covered by the warranty work unless I brought it in. So, I paid for towing, only for them to say, NO, it isn't covered (turns out, it should have been replaced during the repairs) and they said it would cost $250. I needed my truck for work, and did not want to have to pay another $80 towing fee, so I told them to go ahead. Went to pick the truck up, and the bill was $389!!!!! These people are thieves and liars. I have spoken to several other shops who all agree that my deductible was all I should have had to pay, because all the rest was due to the accident. Unless you can afford to burn money, don't get your vehicle fixed here!!! More
by Suckered
Employees Worked With
Too many to name
September 27, 2016
Horrible experience I took my truck in three times for the same problem. They charged me hundreds of dollars each time and never fixed the issue. The forth time I broug I took my truck in three times for the same problem. They charged me hundreds of dollars each time and never fixed the issue. The forth time I brought it in I was told they were "washing their hands of it"., The General manager of course wasn't "available" to talk to me. The service advisor told me "I flat don't care about you" and Bruce the New Car manager threatened to beat the tar out of me if I didn't get in my "junk xxx truck" and get it the xxxx off "his" property. This is not the way to do business and they have lost mine. More
by bgamelson
Employees Worked With
Bruce, new car manager, service advisor, service manager
May 23, 2015
Heads sales manager doesn't now how to sale So I was looking to buy a 2010 escalade there and the sales manager pretty much told me I couldn't afford it , he had no idea I had the cash ready to So I was looking to buy a 2010 escalade there and the sales manager pretty much told me I couldn't afford it , he had no idea I had the cash ready to buy it was just trying to talk him down $500.00 and he ignored me the kid sales person was fine but the sales manager is cocky and erragont I ended up buying a 2013 hybrid escalade in Missouri, and I will never go back to Donovan . More
by Hybrid escalade
Employees Worked With
Sales manager
