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Donovan Auto & Truck Center
Wichita, KS
548 Reviews
For nearly five decades, Donovan Auto & Truck Center has remained committed to providing a relaxed, honest, and stress-free car-buying experience. We believe that purchasing a vehicle should never feel overwhelming or pressured. That's why we invite you to "Take the Donovan Drive" and discover the difference that family values make. Families in Bel Aire, KS have trusted us for generations to help them find the perfect vehicle for their needs.
Our dealership offers an impressive selection of new GMC and Buick vehicles, along with a comprehensive new inventory that showcases the latest models. Whether you're searching for a powerful truck or a sophisticated sedan, our team is here to guide you through every step of the process.
Beyond new vehicles, Donovan Auto & Truck Center features an extensive used inventory of cars and trucks across all makes. Drivers from Park City, KS regularly visit us knowing they'll find quality pre-owned options that fit their lifestyle. Our Commercial Truck Center also serves businesses throughout the region with dependable work vehicles.
What truly sets us apart is our GM-certified Service and Parts department, recognized as one of the top GM service departments in the region. With an impressive ratio of 17 service vehicles for every one sold, we demonstrate our commitment to keeping your vehicle running smoothly long after the purchase. Our Collision Center provides expert repair services to restore your vehicle to pristine condition.
Our reputation speaks for itself with a 4.9-star rating backed by over 500 reviews and an A+ rating from the Better Business Bureau. Customers from Derby, KS appreciate our transparent approach and genuine care for their automotive needs. These trust signals reflect our unwavering dedication to excellence in everything we do.
Three generations of the Donovan family have proudly served Wichita and surrounding communities, building relationships that last a lifetime. We're not just selling vehicles-we're becoming part of your family's story.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
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Showing 548 reviews
August 16, 2017
Repeat customer- same fabulous service! Purchased two vehicles so far from here. Great service both times! Prices are Great and customer service is even better! They truly go above and beyon Purchased two vehicles so far from here. Great service both times! Prices are Great and customer service is even better! They truly go above and beyond for their customers. More
by Tawnya Ybarra
Employees Worked With
August 16, 2017
Very pleased Hooked me up with a sweet deal and a sweet ride. Very friendly and not pushy at all. Definitely coming back when I need a new ride Hooked me up with a sweet deal and a sweet ride. Very friendly and not pushy at all. Definitely coming back when I need a new ride More
by Charger
Employees Worked With
Cesar Saenz
August 15, 2017
Car shopping Cesar (salesman), did a great job! He had actually driven the car so he knew quite a bit about the car and answered all my questions without hesitati Cesar (salesman), did a great job! He had actually driven the car so he knew quite a bit about the car and answered all my questions without hesitation. Was even glad to help me out on Sunday afternoon when I had a quick question! Great job! More
by Mark
Employees Worked With
Cesar Saenz, Audrey Donovan
August 12, 2017
Ready for an upgrade and we found it! Everything moved forward smoothly and appreciated the professional behavior Mike exhibited. Answered our questions and made sure to listen to listen t Everything moved forward smoothly and appreciated the professional behavior Mike exhibited. Answered our questions and made sure to listen to listen to what we were looking for! More
by Chris p
August 12, 2017
Love my new ride! This dealership had friendly salesman and top of the line service. Cesar was very helpful and knowledgeable on the vehicles on the lot! Would definite This dealership had friendly salesman and top of the line service. Cesar was very helpful and knowledgeable on the vehicles on the lot! Would definitely check out this lot when looking for your next vehicle! More
by Tminkler
January 19, 2017
Rip-off artists My truck was involved in an accident and I had the vehicle towed to Donovan's. It took them almost 3 weeks to do the repairs, however, 2 weeks of tha My truck was involved in an accident and I had the vehicle towed to Donovan's. It took them almost 3 weeks to do the repairs, however, 2 weeks of that was waiting for a part that could have been bought locally, or shipped overnight. I had a $1,000 deductible, but ended up owing them $2500 for various things supposedly not covered by my insurance. RIGHT!!! 2 weeks later, the truck is making terrible noise, and I had to have it towed in again. I called first, and told them what was wrong, but they would not tell me if it was covered by the warranty work unless I brought it in. So, I paid for towing, only for them to say, NO, it isn't covered (turns out, it should have been replaced during the repairs) and they said it would cost $250. I needed my truck for work, and did not want to have to pay another $80 towing fee, so I told them to go ahead. Went to pick the truck up, and the bill was $389!!!!! These people are thieves and liars. I have spoken to several other shops who all agree that my deductible was all I should have had to pay, because all the rest was due to the accident. Unless you can afford to burn money, don't get your vehicle fixed here!!! More
by Suckered
Employees Worked With
Too many to name
September 27, 2016
Horrible experience I took my truck in three times for the same problem. They charged me hundreds of dollars each time and never fixed the issue. The forth time I broug I took my truck in three times for the same problem. They charged me hundreds of dollars each time and never fixed the issue. The forth time I brought it in I was told they were "washing their hands of it"., The General manager of course wasn't "available" to talk to me. The service advisor told me "I flat don't care about you" and Bruce the New Car manager threatened to beat the tar out of me if I didn't get in my "junk xxx truck" and get it the xxxx off "his" property. This is not the way to do business and they have lost mine. More
by bgamelson
Employees Worked With
Bruce, new car manager, service advisor, service manager
May 23, 2015
Heads sales manager doesn't now how to sale So I was looking to buy a 2010 escalade there and the sales manager pretty much told me I couldn't afford it , he had no idea I had the cash ready to So I was looking to buy a 2010 escalade there and the sales manager pretty much told me I couldn't afford it , he had no idea I had the cash ready to buy it was just trying to talk him down $500.00 and he ignored me the kid sales person was fine but the sales manager is cocky and erragont I ended up buying a 2013 hybrid escalade in Missouri, and I will never go back to Donovan . More
by Hybrid escalade
Employees Worked With
Sales manager
