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Doral Acura
Doral, FL
2,518 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,518 Reviews of Doral Acura
November 30, 2018
awesome, fantastic and super professional I’m pretty happy with my new car. The experience was amazing. Very special thanks to Cleiver. Esserman is the best option to buy a car. I’m pretty happy with my new car. The experience was amazing. Very special thanks to Cleiver. Esserman is the best option to buy a car. More
by DANAGG0127
Verified CustomerEmployees Worked With
Cleiver Vega, Abdel Yoda, Jose Aragon
November 29, 2018
Excellent service! Roberto was very courteous, knowledgeable and caring.My car was ready in the specified time and it was even washed. Waiting room is comfortable and qu Roberto was very courteous, knowledgeable and caring.My car was ready in the specified time and it was even washed. Waiting room is comfortable and quiet. More
by aliciamfonts@gmail.com
Employees Worked With
Roberto Correa
November 29, 2018
Professional and Knowledgeable Service Miguel Larrea assisted me with the transition from leased car to purchase of the lease car. He listened to my concerns and made the process as smooth Miguel Larrea assisted me with the transition from leased car to purchase of the lease car. He listened to my concerns and made the process as smooth ans possible. He gave me the payoff amount, the financing options, then introduced me to the finance manager to complete the car sales transaction. More
by JOELLE0
Employees Worked With
Ozzie Gonzalez, Miguel Larrea
November 28, 2018
Pleasant experience Daniel Michelena was exceptional. He was very informed on the 2019 Acura RDX even with all the changes and new features. He was honest from the beginn Daniel Michelena was exceptional. He was very informed on the 2019 Acura RDX even with all the changes and new features. He was honest from the beginning, gave me a reasonable price from the beginning, and was always available for any questions I had. More
by CJMORAN31
Employees Worked With
Jorge Guerra, Daniel Michelena, Jose Aragon
November 28, 2018
Rip off I took the car in for a nail in a tire and was told I needed a new tire that would cost me $280. I took it to another location for a second opinion a I took the car in for a nail in a tire and was told I needed a new tire that would cost me $280. I took it to another location for a second opinion and they were able to patch the tire for $10! Never taking my car back there until the day I return the lease. More
by MELMIN33
Employees Worked With
Don't remember the name or guy at service window
November 26, 2018
Excellent services My congratulations to Daniel MIchelena ,Thank you for your patience,help and professionalism.I have purchased cars throughout my life but I have never My congratulations to Daniel MIchelena ,Thank you for your patience,help and professionalism.I have purchased cars throughout my life but I have never found someone like him,not only for the sale but for his interest shown during the whole business,for teaching me every detail of the car and for making us feel extremely satisfied with the decision, because it was not an Acura I had decided to buy until the moment we found him .Thank you again. More
by Laz
Employees Worked With
Daniel Michelena, Jose Aragon
November 26, 2018
Quick service Enrique of the Accelerated Service was awesome! Got me out of service very quickyv. He knew I had an appointment to go to and was. Set helpful. Enrique of the Accelerated Service was awesome! Got me out of service very quickyv. He knew I had an appointment to go to and was. Set helpful. More
by MAYISTEIN
Employees Worked With
Sally, Abdel Yoda, Enrique Subia
November 26, 2018
Awesome!!! Service was extraordinary. I will definitely recommend this dealer. I was attended by Enrique and make feel really comfortable during my stay at the d Service was extraordinary. I will definitely recommend this dealer. I was attended by Enrique and make feel really comfortable during my stay at the dealer More
by n22058639N
Employees Worked With
Enrique Subia
November 26, 2018
Customer Service Excellence - Sally Triana is outstanding! I have leased 7 Acuras from Esserman International Acura. Service Excellence at its best. Professional Staff and always with a Can Do Attitude Sall I have leased 7 Acuras from Esserman International Acura. Service Excellence at its best. Professional Staff and always with a Can Do Attitude Sally Triana has been my service Advisor for many years. She is the best! Jose Borges in Sales has been the reason for keeping Acura leases every 3 years now for over 20 years. Customer Excellence at its Best! Thank you for the opportunity to comment. Dr Fajardo-Garcia More
by DrOFAJARDO
Employees Worked With
Sallie Triana Exceptional!
November 26, 2018
2nd Car Key I went to see the person who sold me my vehicle back in July, Jovan I think his name, he did try to assist me with our second car key which was not pr I went to see the person who sold me my vehicle back in July, Jovan I think his name, he did try to assist me with our second car key which was not programmed when the car was bought, changes the battery, did not work and then said that we should see his manager, Mr Sergio, followed him and the mentioned manager did not came out of the office... went to complaint and Ms Ruth and her employee took a wonderful care of our vehicle and key, key was successfuly programmed and service eas great. More
by Tony55
Employees Worked With
Manager Ruth and the young person who assisted me.
