
Doral Acura
Doral, FL
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2,519 Reviews of Doral Acura
Service at Acura consistent, excellent service for many years; before servicing, customer is advised of what is needed and, if customer only desires only the critical consistent, excellent service for many years; before servicing, customer is advised of what is needed and, if customer only desires only the critical service performed first, there is no pressure. More
awesome, fantastic and super professional I’m pretty happy with my new car. The experience was amazing. Very special thanks to Cleiver. Esserman is the best option to buy a car. I’m pretty happy with my new car. The experience was amazing. Very special thanks to Cleiver. Esserman is the best option to buy a car. More
Professional and Knowledgeable Service Miguel Larrea assisted me with the transition from leased car to purchase of the lease car. He listened to my concerns and made the process as smooth Miguel Larrea assisted me with the transition from leased car to purchase of the lease car. He listened to my concerns and made the process as smooth ans possible. He gave me the payoff amount, the financing options, then introduced me to the finance manager to complete the car sales transaction. More
Excellent service! Roberto was very courteous, knowledgeable and caring.My car was ready in the specified time and it was even washed. Waiting room is comfortable and qu Roberto was very courteous, knowledgeable and caring.My car was ready in the specified time and it was even washed. Waiting room is comfortable and quiet. More
Rip off I took the car in for a nail in a tire and was told I needed a new tire that would cost me $280. I took it to another location for a second opinion a I took the car in for a nail in a tire and was told I needed a new tire that would cost me $280. I took it to another location for a second opinion and they were able to patch the tire for $10! Never taking my car back there until the day I return the lease. More
Pleasant experience Daniel Michelena was exceptional. He was very informed on the 2019 Acura RDX even with all the changes and new features. He was honest from the beginn Daniel Michelena was exceptional. He was very informed on the 2019 Acura RDX even with all the changes and new features. He was honest from the beginning, gave me a reasonable price from the beginning, and was always available for any questions I had. More
Quick service Enrique of the Accelerated Service was awesome! Got me out of service very quickyv. He knew I had an appointment to go to and was. Set helpful. Enrique of the Accelerated Service was awesome! Got me out of service very quickyv. He knew I had an appointment to go to and was. Set helpful. More
Awesome!!! Service was extraordinary. I will definitely recommend this dealer. I was attended by Enrique and make feel really comfortable during my stay at the d Service was extraordinary. I will definitely recommend this dealer. I was attended by Enrique and make feel really comfortable during my stay at the dealer More
Customer Service Excellence - Sally Triana is outstanding! I have leased 7 Acuras from Esserman International Acura. Service Excellence at its best. Professional Staff and always with a Can Do Attitude Sall I have leased 7 Acuras from Esserman International Acura. Service Excellence at its best. Professional Staff and always with a Can Do Attitude Sally Triana has been my service Advisor for many years. She is the best! Jose Borges in Sales has been the reason for keeping Acura leases every 3 years now for over 20 years. Customer Excellence at its Best! Thank you for the opportunity to comment. Dr Fajardo-Garcia More
2nd Car Key I went to see the person who sold me my vehicle back in July, Jovan I think his name, he did try to assist me with our second car key which was not pr I went to see the person who sold me my vehicle back in July, Jovan I think his name, he did try to assist me with our second car key which was not programmed when the car was bought, changes the battery, did not work and then said that we should see his manager, Mr Sergio, followed him and the mentioned manager did not came out of the office... went to complaint and Ms Ruth and her employee took a wonderful care of our vehicle and key, key was successfuly programmed and service eas great. More