Doral Acura

2nd Car Key I went to see the person who sold me my vehicle back in July, Jovan I think his name, he did try to assist me with our second car key which was not pr I went to see the person who sold me my vehicle back in July, Jovan I think his name, he did try to assist me with our second car key which was not programmed when the car was bought, changes the battery, did not work and then said that we should see his manager, Mr Sergio, followed him and the mentioned manager did not came out of the office... went to complaint and Ms Ruth and her employee took a wonderful care of our vehicle and key, key was successfuly programmed and service eas great. More

Customer Service Excellence - Sally Triana is outstanding! I have leased 7 Acuras from Esserman International Acura. Service Excellence at its best. Professional Staff and always with a Can Do Attitude Sall I have leased 7 Acuras from Esserman International Acura. Service Excellence at its best. Professional Staff and always with a Can Do Attitude Sally Triana has been my service Advisor for many years. She is the best! Jose Borges in Sales has been the reason for keeping Acura leases every 3 years now for over 20 years. Customer Excellence at its Best! Thank you for the opportunity to comment. Dr Fajardo-Garcia More

excellent service My husband and I have been doing business with Esserman Acura for almost 14 years and have leased 9 cars. Their service department is excellent and c My husband and I have been doing business with Esserman Acura for almost 14 years and have leased 9 cars. Their service department is excellent and customer oriented as well as their sales personnel. Mr.Vidal Nuñez has been our salesman for years and are very happy with him and looking forward to lease our 10th Acura soon. Abdel Yoda has also been extremely helpful to us by showing us how to set up our new cars capabilities. More

Excellent services My congratulations to Daniel MIchelena ,Thank you for your patience,help and professionalism.I have purchased cars throughout my life but I have never My congratulations to Daniel MIchelena ,Thank you for your patience,help and professionalism.I have purchased cars throughout my life but I have never found someone like him,not only for the sale but for his interest shown during the whole business,for teaching me every detail of the car and for making us feel extremely satisfied with the decision, because it was not an Acura I had decided to buy until the moment we found him .Thank you again. More

Awesome!!! Service was extraordinary. I will definitely recommend this dealer. I was attended by Enrique and make feel really comfortable during my stay at the d Service was extraordinary. I will definitely recommend this dealer. I was attended by Enrique and make feel really comfortable during my stay at the dealer More

Quick service Enrique of the Accelerated Service was awesome! Got me out of service very quickyv. He knew I had an appointment to go to and was. Set helpful. Enrique of the Accelerated Service was awesome! Got me out of service very quickyv. He knew I had an appointment to go to and was. Set helpful. More

The best service I have gotten at a dealer! I bought the because of the way that Jose Jimenez treated me like family; of the benefits of buying a certified preowned (my first time); of the warra I bought the because of the way that Jose Jimenez treated me like family; of the benefits of buying a certified preowned (my first time); of the warranties offered; and of the dealership services on site. More

Jovan was the best salesman I have ever seen Jovan was very kind and tried so hard to make me satisfied with buying the car If we need to buy a car in the future I will definitely call him and Jovan was very kind and tried so hard to make me satisfied with buying the car If we need to buy a car in the future I will definitely call him and will recommend him to my family and friends More

Fast honest service I didn’t give them a full 5 because it appeared that when they washed my car it was dried with a dirty towel as the whole car including the windows we I didn’t give them a full 5 because it appeared that when they washed my car it was dried with a dirty towel as the whole car including the windows were left with a smeared film. Julian the service guy was great though!! 5 stars for him. More

Excellent Service The service is always great. Very fast and the pleople is very kind. I went for my routine oil and filter change. Enrique received my car and as alway The service is always great. Very fast and the pleople is very kind. I went for my routine oil and filter change. Enrique received my car and as always he make me feel welcomed . More