Doral Acura

Knew me, knew the task needed, knew the area for suggestions in case I didn’t want to wait at the shop. suggestions in case I didn’t want to wait at the shop. More

Great experience. Pepe helped me a lot. I would highly recommend this dealer to anyone recommend this dealer to anyone More

Great service, love the attention they gave me. Alway calling me backs and letting me know what is happening . calling me backs and letting me know what is happening . More

The service advisor was very kind and professional also I have the opportunity to speak with the mechanic about the problem with the A/C he also was very professional. have the opportunity to speak with the mechanic about the problem with the A/C he also was very professional. More

As always Ms Saili Almeida very efficient and professional. She is an asset to your company. professional. She is an asset to your company. More

I went in with a faulty Battery that was under warranty and the service department claim that they couldn’t find the receipt or method of payment, for it. Therefore; after a long waiting time, I ended up b and the service department claim that they couldn’t find the receipt or method of payment, for it. Therefore; after a long waiting time, I ended up buying a brand new battery even though the other one was under warranty. So I am currently not to please, but under the circumstances I had to go and ended up just paying for the new battery. On their defense, the did offer a $20.00 coupon which was nice; but at the end I was not pleased. More

The service was excellent as usual, thanks Rene for your help, and to Julio for his kindness and print delivery of my car help, and to Julio for his kindness and print delivery of my car More

Excellent service! I love the lyft option this way I don’t have to lose productivity at work. They make service convenient don’t have to lose productivity at work. They make service convenient More

Honestly, I got there and I as greeted and then they tell me the whole system is down and that they can’t check me in for my oil change that I would have to come back Monday. And keep in mind I scheduled Sat me the whole system is down and that they can’t check me in for my oil change that I would have to come back Monday. And keep in mind I scheduled Saturday because I work the whole week. And I explained that to me and he kind of got irate and said that it wasn’t his fault the system was down. Then they went in their office and as I was about to leave I went back to their office and said I would wait for the system to come back and he said it may be a while and I said that’s fine I’ll be waiting outside. And then a minute later he comes out the office and said oh the system is back and it was the mistake of the new hire that didn’t put all the correct information in the system so it was giving an error. Well couldn’t the person supervising the new hire have noticed that he was doing something wrong before saying the system was down and being rude? And then they say complimentary wash but honestly spray some water on top and didn’t even vacuum. More

Friendly and excellent service, thank you. This my first visit to the service Department. My service advisor Fernandez was outstanding.. visit to the service Department. My service advisor Fernandez was outstanding.. More