Doral Volkswagen

Excellent service, very professional and friendly staff. As always great service.. Julio Serra is very professional and is easy to work with. Great Job, Thank you so much and very happy with the service y As always great service.. Julio Serra is very professional and is easy to work with. Great Job, Thank you so much and very happy with the service you provided. - Beatriz Miranda More

Best service ever. Service department goes above and beyond to make sure my questions and needs are addressed. Thank you to Mr. Julian Alvarez. And the rest of the VW team. beyond to make sure my questions and needs are addressed. Thank you to Mr. Julian Alvarez. And the rest of the VW team. More

The services representative was professional and helpful. The dealership/service personnel are polite and helpful. I was satisfied with the work performed and appreciate that they are open on Sat. as well as The dealership/service personnel are polite and helpful. I was satisfied with the work performed and appreciate that they are open on Sat. as well as, the complimentary car wash. More

Great Experience Like always I had a great experience and they always provide great customer service! I would highly recommend to anyone looking to service their car. Like always I had a great experience and they always provide great customer service! I would highly recommend to anyone looking to service their car. More

Work was done to my satisfaction. It was competed in a timely manner and wait times were minimal. I appreciate the job done so far. timely manner and wait times were minimal. I appreciate the job done so far. More

Friendliness and Professionalism Ciro Ulloa has always been and continues to be friendly and professional. Please contact us when our back order emissions pump part arrives. Thanks Ci Ciro Ulloa has always been and continues to be friendly and professional. Please contact us when our back order emissions pump part arrives. Thanks Ciro! More

Fast Service!! I love Esserman International VW!. I brought my car for a recall and they were able to fix it in a timely manner. They are very professional and frien I love Esserman International VW!. I brought my car for a recall and they were able to fix it in a timely manner. They are very professional and friendly! More

Poor customer service at service center. Horrible communication between the person working on the car and the person who answers the phones for the department. Person over the phone was never able to communication between the person working on the car and the person who answers the phones for the department. Person over the phone was never able to provide information or status of car. I had to leave work early to pick up a loaner and by the time i got to the dealership my car was ready so I didn't even need to be there and lost money for missing work. The car isn't working correctly so I still have to go back. More

ABS Light I brought my car in to take care of the ABS light which was on. They were able to take care of my car and the service Rep was very helpful by keeping I brought my car in to take care of the ABS light which was on. They were able to take care of my car and the service Rep was very helpful by keeping me updated on the progress of the service. More

The Service Department inspected my tire and noticed my battery was failing. It was under warranty and it was changed. Excellent and speedy service. Thanks. battery was failing. It was under warranty and it was changed. Excellent and speedy service. Thanks. More