Doral Volkswagen

Service is less than desirable. They don’t call with updates and underestimate how long they are going to keep you car. Mediocre customer service updates and underestimate how long they are going to keep you car. Mediocre customer service More

Robert did an excellent job at helping me and had a lot of knowledge. He was fast and a nice person. The dealer is great. of knowledge. He was fast and a nice person. The dealer is great. More

No pressure and large inventory to choose from. This No pressure and large inventory to choose from. This was probably the fastest deal I’ve ever made buying a new vehicle. Staff was very nice and the No pressure and large inventory to choose from. This was probably the fastest deal I’ve ever made buying a new vehicle. Staff was very nice and the entire experience was wonderful. More

Very nice and friendly environment. Everything was done quickly and that was much appreciated! Service representative was wonderful. It was truly a positive and welcomed experience! quickly and that was much appreciated! Service representative was wonderful. It was truly a positive and welcomed experience! More

Excellent service. Julian since the start was very courteous and aware off all the issues that i came with. He communicated all the steps that we needed to take to fix Julian since the start was very courteous and aware off all the issues that i came with. He communicated all the steps that we needed to take to fix the car. More

Super customer service I have been a client since 1997 and have received excellent customer service ever since. I highly recommend Esserman and it's staff for the best vw ex I have been a client since 1997 and have received excellent customer service ever since. I highly recommend Esserman and it's staff for the best vw experience. More

wow I was very pleased and satisfied with my experience at this dealership. This was my first car lease, and it went better than I had anticipated. Alberto Pedroso, my salesman, was awesome and helped me at this dealership. This was my first car lease, and it went better than I had anticipated. Alberto Pedroso, my salesman, was awesome and helped me obtain a great deal. Volkswagen and specifically Esserman VW did not disappoint me More

They explained to me everything and were very clear about the procedure they were doing. They also told me about extra services that I had included and I didn't know. Also they were very punctual. the procedure they were doing. They also told me about extra services that I had included and I didn't know. Also they were very punctual. More

Very Positive Service Experience. Your staff is very friendly and professional. My service call was done in less than 3 hrs. I will use this dealership again very soon. Your staff is very friendly and professional. My service call was done in less than 3 hrs. I will use this dealership again very soon. More

Thank you Feroze Ali I have nothing but good words to say about my experience at this dealer. I was lucky to meet Feroze Ali, he help me thru the process of my first lease I have nothing but good words to say about my experience at this dealer. I was lucky to meet Feroze Ali, he help me thru the process of my first lease and I left very happy with the deal I got and even happier for the way he treated me. Same with the finance process with Rayner Holmes. I will certainly go back to this dealer before my lease expires or recommend it to a friend if one is looking to buy or lease a car. More