Doral Volkswagen

Exceptional I have been going to this location several times and have been dealing with Greg. Greg has gone above and beyond to make my visit exceptional. Very co I have been going to this location several times and have been dealing with Greg. Greg has gone above and beyond to make my visit exceptional. Very courteous, very prompt, and very informative on the needs of my vehicle. Plus they offer a ride back and forth to my work location. Which is a great service to have. With no long waiting at all. Great job Greg More

Superb service My hat goes to Oscar , Andres and Julio - you guys are very professionals. I year ago I moved to Broward but I will keep Coming back to miami to get m My hat goes to Oscar , Andres and Julio - you guys are very professionals. I year ago I moved to Broward but I will keep Coming back to miami to get my car serviced at esserman international More

Great service Very professional, prompt & attentive service by our advisor Ciro Ulloa. Comfortable & very pleasant waiting area. Very convenient transportation arra Very professional, prompt & attentive service by our advisor Ciro Ulloa. Comfortable & very pleasant waiting area. Very convenient transportation arrangement by shuttle. It was a very good experience. More

Awesome experience Had to tow my car in and was not able to get to dealership service dept until next day. Communication was obviously of utmost importance. My initial c Had to tow my car in and was not able to get to dealership service dept until next day. Communication was obviously of utmost importance. My initial call was handled by Hannah. She put me at ease with the process. Everything she could do SHE DID!!! Went way beyond my expectations. My contact with Andres (service advisor) was great. I really want to commend Hannah for helping me out and also keeping me informed in the process. Those who initially answer phone are just as important in the process as the service advisors. Great experience!! More

Service experience Esserman International provided a service of excellence during my service appoitment with profesionalism and courtesy. Julio from the service team pro Esserman International provided a service of excellence during my service appoitment with profesionalism and courtesy. Julio from the service team provided an outstanding customer service during and after my appoitment making sure I received a great service for my Jetta. Thanks Esserman International for taking such good care of my Volkswagen. More

Great service abs waiting area. But waited too long The waiting area is awesome. Coffee refreshments pastries. Great internet. Service advisor was ultra professional. Only this was it took longer than The waiting area is awesome. Coffee refreshments pastries. Great internet. Service advisor was ultra professional. Only this was it took longer than expected, even with an appointment. A first time oil change, topping some fluids and tire rotation should not take one hour and 45 mins. Other than that..great service.. More

Excellent Service As usual service is great! I always have a good experience. It is better to make appointment, Usually I find availability even when I haven't planned. As usual service is great! I always have a good experience. It is better to make appointment, Usually I find availability even when I haven't planned. More

Wanda Garcia - Buyer My experience with the dealer and with the Consultant was amazing!!! I recommended Arelis Bravo for your next visit to the 12th in Doral near Miami I My experience with the dealer and with the Consultant was amazing!!! I recommended Arelis Bravo for your next visit to the 12th in Doral near Miami International Mall More

Everyone was really nice, very attentive. I leased my car at Rick Case VW but considering switching when time comes to renew my lease due to the great service. It was my first time going but d I leased my car at Rick Case VW but considering switching when time comes to renew my lease due to the great service. It was my first time going but definitely it’s not going to be my last. More

It was great! I went in the hope of doing a trade-in and I am very satisfied with both the customer service as well as the product! Both Tulio and Rayner were spect I went in the hope of doing a trade-in and I am very satisfied with both the customer service as well as the product! Both Tulio and Rayner were spectacular to deal with. Not only were they both friendly and attentive, they are very knowledgeable as well. More