Doral Volkswagen

Great service Thank you to Francisco, service manager and his crew who finally took the time to service my vehicle properly. Also thank you to Roberto who was ver Thank you to Francisco, service manager and his crew who finally took the time to service my vehicle properly. Also thank you to Roberto who was very professional and provided me with timely feedback. More

Great service Very nice, friendly, helpful, and professional. Answered every question that we had. Very good with the car demonstration and test drive. Knows all th Very nice, friendly, helpful, and professional. Answered every question that we had. Very good with the car demonstration and test drive. Knows all the features of the cars. More

Excellent service I had a wonderful experience at Esserman. Friendly staff and excellent service from attendant. The attendant provided a good explanation of the work d I had a wonderful experience at Esserman. Friendly staff and excellent service from attendant. The attendant provided a good explanation of the work done on my car, and the complimentary Lyft was very helpful. More

Great service Roberto is excellent. From the moment I arrived he took care of everything that I needed. Kept me informed of the status of service and finished ahe Roberto is excellent. From the moment I arrived he took care of everything that I needed. Kept me informed of the status of service and finished ahead of time. Very respectful at all times. Nice service center. My car’s lease time is up and as soon as I am ready I would definitely continue with VW. Thank you Roberto for your time and dedication. More

Great VW Service Visit Took my 2013 GOLF TDI in for an express service visit to replace the current battery with a new VW OEM battery. My service adviser was Greg and he wa Took my 2013 GOLF TDI in for an express service visit to replace the current battery with a new VW OEM battery. My service adviser was Greg and he was EXCELLENT - courteous, professional and he quoted 90 minutes for the job...and 90 minutes it was. I will certainly be taking my other VW's to Greg at Esserman International Volkswagen! More

Discount not honored I was offered a discount when I made the appointment and when I picked up my car it was not honored. I visited 2 weeks prior and was under the impress I was offered a discount when I made the appointment and when I picked up my car it was not honored. I visited 2 weeks prior and was under the impression that under the lease there was no charge. The person taking my info never mentioned this and I wasted my time. More

Very good Todo bien , gran amabilidad, sólo los presios muy altos recomiendo al señor Ciro, y a Daniel fueron muy profesional me gustó el trabajo y la atención Todo bien , gran amabilidad, sólo los presios muy altos recomiendo al señor Ciro, y a Daniel fueron muy profesional me gustó el trabajo y la atención y con el cuidado que trabajaron en mi auto les recomiendo a otros ir a este dealer. Gracias More

Fixed what no one else would I had an issue with my car that only happened intermittently. I have taken the car to other dealers who said if it is not happening when we look I had an issue with my car that only happened intermittently. I have taken the car to other dealers who said if it is not happening when we look at the car there is nothing to do Esserman took the time to allow the problem to occur and fixed it the first time! More

Outstanding Service Right on time and trustworthy. Excellent service. Good approach. Did not feel that there was an up selling of any unnecessary service. Performed the Right on time and trustworthy. Excellent service. Good approach. Did not feel that there was an up selling of any unnecessary service. Performed the manufacturer required service with no surprises at the end. More

Terrible customer service! I can’t even begin to explain how terrible this dealership is and they took my money and didn’t do jack to my car. I can’t even begin to explain how terrible this dealership is and they took my money and didn’t do jack to my car. More