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Doral Volkswagen

Doral, FL

4.7
4,569 Reviews

10455 NW 12th Street, Suite C

Doral, FL

33172

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4,569 Reviews of Doral Volkswagen

March 01, 2019

Excellent Service Excellent service. I would recommend this dealer’s service department to every Volkswagen owner. Greg took care of all of my vehicle’s issues and even More

by LEMEDINA99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Brady
Mar 19, 2019 -

Doral Volkswagen responded

LeMedina, it's great to see you had such a wonderful time at our dealership. We take great pride in treating our customers like family. Thanks for choosing Esserman Volkswagen and we hope to assist you again soon.

February 28, 2019

Amazing Service The expressline service was just what I needed in sucha tight schedule. The service was fast and diligent. Greg was amazing, I knew I was in good hand More

by Michelle.mmr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Brady
Mar 19, 2019 -

Doral Volkswagen responded

Hi Michelle! thanks for taking the time to leave us some feedback! We are pleased to hear you had such a great experience with us and made great use of our express line service. We hope to see you again!

February 28, 2019

Courteous, Respectful Service Manager Greg Brady was respectful when handling my concerns about my service appointment. He was informative and courteous, and showed great care and concern More

by ALLISON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Brady
Mar 19, 2019 -

Doral Volkswagen responded

Hi Allison! Thanks for the feedback. Greg Brady and the whole service staff work hard to give our customers efficient and fast service. We are very happy to hear your Volkswagen was fixed quickly and you're back to enjoying the open roads. If you ever need anything for your Volkswagen don't hesitate to swing by.

February 28, 2019

Supper nice Good customer service and friendliness CSR Fast service And execelent mecanic service They fix my my problem with door hacth in a timely matter and More

by Locutor447
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Correa
Mar 19, 2019 -

Doral Volkswagen responded

Hi Locutor, thanks for taking the time to leave a review. We work hard to create a comfortable and professional dealership experience for our customers. Pleased to hear you enjoyed yourself and we can't wait to help you again!

February 28, 2019

Friendly Customer Service Very nice people to trust your car with. Knowledgeable and explain everything so there are no surprises Highly recommend this dealership for service More

by JIM@SIKAWRK.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Brady
Mar 19, 2019 -

Doral Volkswagen responded

Hi Jim! Thanks for leaving us a review. Our dedicated service team gives our clients efficient, transparent, and professional service. We are happy you enjoyed our service process! We hope to see you again in the future.

February 28, 2019

Excellent I only waited there a few minutes to be served, in the meantime 2 guys asked me how they could help me, excellent treatment, thank you More

by JOSERAMIREZ0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Brady
Mar 19, 2019 -

Doral Volkswagen responded

Hi Jose, it's great to see you had such a wonderful time at our dealership. We take great pride in treating our customers like family. Thanks for choosing Esserman Volkswagen and we hope to assist you again soon.

February 27, 2019

Cesar in the Service Department is AMAZING with customers! The best service department I have ever dealt with and I have had many great customer service moments with Cesar! The entire Service Department withou More

by Anar923
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Adames
Mar 19, 2019 -

Doral Volkswagen responded

Anar923, thanks for taking the time to leave a review. We work hard to create a comfortable and professional dealership experience for our customers. Pleased to hear you enjoyed yourself and we can't wait to help you again!

February 27, 2019

Very good customer service I was very satisfy with the customer service and time frame. It will be nice to have something to eat at the lobby. Very friendly Andres Teran. More

by OPERATIONS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Borel, Ciro Ulloa, Andres Teran, Cesar Adames
Mar 19, 2019 -

Doral Volkswagen responded

Hi Operations0! Thanks for the review. We aim to give our customers unparalleled customer service and a great overall experience at our dealership. Pleased to hear you enjoyed it. We do have some donuts and coffee to snack on, sorry you didn't see. Look forward to helping you in the future.

February 27, 2019

Amazing service It was amazing since I was given a loaner car to help out during the service period. The service was pleasant. I was very pleased. More

by IAKOKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Correa
Mar 19, 2019 -

Doral Volkswagen responded

Hi Iakoky,thanks for taking time to leave us some feedback! We are pleased to hear you had such a great experience with us and enjoyed the loaner car. We hope to see you again!

February 26, 2019

Service or sales. Our experience was perfect, like always. Bisnarck is top notch, he always takes care of our cars, that's why we service them at Esserman VW. He is tru More

by DIPASCUAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gloria Moscoso, Claudia Franco, Tulio Pulgar, Bismarck Guerrero
Feb 26, 2019 -

Doral Volkswagen responded

Hi DiPascual, thanks for the review. Bismarck is top notch and enjoys working with his clients. Happy to hear you always have a great experience with us and we look forward to seeing you again!

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