Doral Volkswagen

Very pleasant ! I was told by Andres, my service agent, that it will take an hour to do service (10000 miles) and it was 58 minutes exactly ! And the my car got washe I was told by Andres, my service agent, that it will take an hour to do service (10000 miles) and it was 58 minutes exactly ! And the my car got washed, I waited at their lounge area with no incidents, very pleased with my visit, thank you so much ! More

pleasant experience problem resolved in an hour Bismarck took good care of my Volkswagen Beetle. tires checked and patched. check engine light reset and got update needed i was not aware of. Bismarck took good care of my Volkswagen Beetle. tires checked and patched. check engine light reset and got update needed i was not aware of. More

Replaced Battery Great experience! Bismarck is always very professional and helpful. I would highly recommend the service department to my family and friends. Happy Great experience! Bismarck is always very professional and helpful. I would highly recommend the service department to my family and friends. Happy New Year! Asela More

Great service Since I came into the service area, Andres promptly approaches me, after talking about the service I need for my car, and how long it would take, he o Since I came into the service area, Andres promptly approaches me, after talking about the service I need for my car, and how long it would take, he offered me transportation to my home. When I came back to claim my vehicle, I notice that the vehicle has been washed, and actually that was something very nice, that my previous dealership doesn't do. So after this experience definitely I will return to you guys. Thanks again for such a great service and team. More

Great service, fast and friendly My service adviser Greg was very professional. He listened to my issues and made sure to take care of the issue. This has been my favorite experience My service adviser Greg was very professional. He listened to my issues and made sure to take care of the issue. This has been my favorite experience at Esserman VW service in a long time. I appreciate the professionalism, knowledge, explanations, and overall service. Thank you! More

I had a good experience I gave my rating accordingly with my experience The salesperson was very nice and work with me in order to have a deal Thank you I gave my rating accordingly with my experience The salesperson was very nice and work with me in order to have a deal Thank you More

Ecelent service They replace the radio,happy with the service The complete crew is fantastic,thi's my firt VW,i was driving Kia anda Acura, i'm happy customer They replace the radio,happy with the service The complete crew is fantastic,thi's my firt VW,i was driving Kia anda Acura, i'm happy customer More

Andre is the Best! I brought my car in for maintenance and to replace a brake light. I did not have an appointment, but Anres, the young service represenrative was very I brought my car in for maintenance and to replace a brake light. I did not have an appointment, but Anres, the young service represenrative was very accommodating. He fit the service in and was courteous and professional. He also arranged for Lyft ti drivevme yo the adjacent mall and back. It was a very pleasant experience and time well spent. More

Excellence in Customer Service My service advisor, Bismarck Guerrero is always very professional and understands how to treat and offer assistance always considering the time and qu My service advisor, Bismarck Guerrero is always very professional and understands how to treat and offer assistance always considering the time and quality of service. I trust his guidance always. Top notch person. More

Prompt Attention and very service oriented people I was very pleased with the handling of my trade in and the details to delivery. I did most of my work over the phone and all was ready to go. I was very pleased with the handling of my trade in and the details to delivery. I did most of my work over the phone and all was ready to go. More