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Doral Volkswagen

Doral, FL

4.7
4,569 Reviews

10455 NW 12th Street, Suite C

Doral, FL

33172

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4,569 Reviews of Doral Volkswagen

December 11, 2018

Found my next VW Passat. Came looking for a late model, low mileage VW Passat. I did my research and with the help of Vidal & Rafael I found it at Esserman. More

by DDBURRIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vidal Nunez, Rafael Figueredo, Ozzie Gonzalez
Dec 12, 2018 -

Doral Volkswagen responded

Hi Ddburris, we strive to keep our inventory stocked full of various models to meet the diverse needs of our clients. Happy you found exactly what you were looking for. Congrats on the car and hope to see you again!

December 11, 2018

Excellent service Arelis Bravo is an excellent sales person. This is my second car experience with her. Would no change sales person excellent and friendly experience More

by Maggie17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arelis Bravo
Dec 12, 2018 -

Doral Volkswagen responded

Hi Maggie17, Arelis Bravo and the sales team strive to provide a comfortable car buying experience for all patrons. Thank you for choosing us a second time and congrats on your new car!

December 10, 2018

Excellent Service Esserman Int'l Volkswagen is without a doubt a "customer service" oriented dealership. I have never been disappointed with their service. Cesar and An More

by CMANACH
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Both Cesar and Andres were extremely courteous and provided excellent service. Would highly recommend!, Andres Teran, Cesar Adames
Dec 10, 2018 -

Doral Volkswagen responded

Hi Cmanach, thank you for taking the time to give us feedback. You're right, we aim to put customer service and satisfaction at the forefront of everything we do. Happy to hear you had a great service experience. We hope to see you again!

December 10, 2018

Excellent service I recently had my vw passat taken for the 10k miles service at Esserman and the service was quick as promised and a courteous staff More

by ELIONNYBLANCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Brady
Dec 11, 2018 -

Doral Volkswagen responded

Hi ElionnyBlanco, we seek to provide fast service and a great customer experience to all our patrons. Pleased you had excellent service and hope to see you again!

December 09, 2018

Excellent Greg provided a great customer service. He was very helpful and detailed with everything that was getting done to my car. Very happy with the whole ex More

by Naty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Brady
Dec 10, 2018 -

Doral Volkswagen responded

Hi Naty, We seek to let the customer know in detail what services are being rendered. Just another way we keep customer service at the helm of Esserman International Volkswagen. Hope to see you again!

December 08, 2018

Excellent excelente atención y servicio, el señor Tulio es excelente vendedor, muy acertado y con muy buenas recomendaciones, lo hace sentir a uno como en casa More

by Tina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tulio , Rayner Holmes
Dec 10, 2018 -

Doral Volkswagen responded

Gracias por dejar un comentario tan positivo. El Sr. Tulio Pulgar y su equipo se esfuerzan por brindar el mejor servicio al cliente. ¡Espero verte de nuevo!

December 07, 2018

Service experience Service is great and the service advisors are very knowledgeable and friendly. . My advisor Bismark is great and very polite!! Would recommend the se More

by SUE.ALVAREZ5
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bismarck Guerrero
Dec 10, 2018 -

Doral Volkswagen responded

Hi Sue.Alvarez5, we at Esserman International Volkswagen strive to provide patrons with the best in customer service. Thank you for choosing us and we hope to see you again!

December 06, 2018

Awesome Place For Maintenance If you have any troubles with your VW make sure you ask for Greg Brady, he will make the process super easy for you and he makes sure that everything More

by gtothGTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Brady
Dec 06, 2018 -

Doral Volkswagen responded

Hi GTothGTI, thank you for leaving such great feedback! Greg Brady and the service team at Esserman International Volkswagen strive to provide superior customer service and in a timely manner for all patrons. Happy to hear you had a great experience. Hope to see you again!

December 05, 2018

it was awesome! Ali explained everything! It’s great! Second car I buy from them! Ali explained all the details to me about the car and the buying process. I felt I got the best deal and they More

by JOMARA.MAYA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feroze Ali
Dec 05, 2018 -

Doral Volkswagen responded

Hi Jomara.Maya, thank you for choosing Esserman International Volkswagen for your car buying needs. We are pleased to hear you had a great experience with us. Hope to see you again and congrats on your new car!

December 03, 2018

Amazing service Greg Brady was amazing. He made sure that my car was taken care of and that everything was handled. I had been having issues for a while and I was tak More

by NROQU016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Brady
Dec 04, 2018 -

Doral Volkswagen responded

Hi Nroqu016, We seek to provide excellent customer service, ensuring we meet all the needs of the customer. Thank you for visiting us and we hope to see you again!

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