Doral Volkswagen

Immediate Response to Auto Problem My car key was stuck and could not turn off and I was away from home. Bismark Guerrero ensured that the auto was serviced that afternoon even if it me My car key was stuck and could not turn off and I was away from home. Bismark Guerrero ensured that the auto was serviced that afternoon even if it meant staying beyond service hours so that I could make it home. I found Mr. Guerrero to be courteous, a good listener and one that quickly addresses the problem. This dealership has the best customer service in town! More

Great Customer Service My 2012 Passat TDI SE, purchased at Esserman International, recently experienced a problem with the E-Blue system. Although I was out of warranty, Cor My 2012 Passat TDI SE, purchased at Esserman International, recently experienced a problem with the E-Blue system. Although I was out of warranty, Corporate Volkswagen chimed in with Bismark and the issue was taken cared of at no cost. Who can argue with that! THANKS Bismark! More

This is my go to place for purchasing or servicing Acura We are now on our 4th Acura from Esserman, the sales group is knowledgeable and most helpful in helping you make the right decision. The service is b We are now on our 4th Acura from Esserman, the sales group is knowledgeable and most helpful in helping you make the right decision. The service is bar non the best I have experienced in my over 40 years of owning cars. Especially because of the outstanding service I receive from our service writer Francisco Mora who always goes above and beyond to make sure each and every visit is exceptional and accomplished correctly and timely. thanks More

The Best Show in Town from top to bottom!!! I only buy my cars in Esserman because of their people there from my sales Advisor Armando, Juan Fragela to Bismarck their really know how please the I only buy my cars in Esserman because of their people there from my sales Advisor Armando, Juan Fragela to Bismarck their really know how please the consumer because they are professionals I have purchased like 10 cars there and recommended like 10 new clients that they won't go anywhere else to buy a new car, so test the Great experience of Esserman for yourself. More

30K Service 2012 Passat in for 30K service. Bismark Guerrero as always, with knowledge, courteous, and friendly attitude. Best Service experience every-time. C 2012 Passat in for 30K service. Bismark Guerrero as always, with knowledge, courteous, and friendly attitude. Best Service experience every-time. Congrats, will always refer your dealership. More

Best service ever Every time I service my car here, I have the best, friendly and courteous treatment, last time was 1 week ago, I was able to talk to the chief of tech Every time I service my car here, I have the best, friendly and courteous treatment, last time was 1 week ago, I was able to talk to the chief of technician (his name is Dean) as my problems was king of weird, he took the time to drive my car and find the two problems the car had, he even took it to the Express way to test the lane departure signal and stability, in addition taught me some advanced features the car has, which I new but I never dare to try (like letting the car stopping by itself while on cruise control). He then, wanted to look for a software upgrade of the steering wheel and optimization of other advanced features, and then installed it, which took about 1/2 hour. Now the car drives even better and the issues disappeared. I thank them for this personalized service and attention to details. More

VW service Really good service got my car on time and they treated me well . Im recommend this VW dealer really good service. I also received my car washed and c Really good service got my car on time and they treated me well . Im recommend this VW dealer really good service. I also received my car washed and clean. More

Excellent and friendly service This is in my opinion the best VW dealer The service is very fast and efficient my service adviser Bismarck Guerrero will always make sure that your This is in my opinion the best VW dealer The service is very fast and efficient my service adviser Bismarck Guerrero will always make sure that your car is well taken care of thank u More

Excelkent Dealer I have been a customer at this dealership for over 10 years and have always had excelkent service. Staff us very professional, friendly and courteous I have been a customer at this dealership for over 10 years and have always had excelkent service. Staff us very professional, friendly and courteous. More

Exceptionally and fun to purchase and care in service Mr Bismarck is the jentleman to go to for service, he makes you feel so important and he means it. Jay Lang and Manni Sierra really belonging into th Mr Bismarck is the jentleman to go to for service, he makes you feel so important and he means it. Jay Lang and Manni Sierra really belonging into the upper management of esserman international because of the high quality and leadership they are passing around in the firm. Keep it coming you are the best Peter Trappmann and joanna More