Doral Volkswagen

exelente Muy contenta con el trato muy buena atencion tanto a mi como persona como a mi carro califico al chico que me atendió de 10 Muy contenta con el trato muy buena atencion tanto a mi como persona como a mi carro califico al chico que me atendió de 10 More

Excellent Service Mr. Bismarck Guerrero was the person that helped me when I needed to change my car battery. He was very helpful and polite. Great customer service. Th Mr. Bismarck Guerrero was the person that helped me when I needed to change my car battery. He was very helpful and polite. Great customer service. Thank you. More

typical car dealer games A very disappointing and frustrating experience. We were torn between a new and slightly used car. We had two different sales people which complicated A very disappointing and frustrating experience. We were torn between a new and slightly used car. We had two different sales people which complicated the situation. Both sides (new and used) played the typical price games. We walked out and received a call with a lower price. When we didn't bite, another price was offered. After agreeing on a price, we were presented with the Car Fax which showed a minor accident. Thus information should have been disclosed prior to the final paperwork. The sales manager on the used car side was VERY disrespectful and rude. I expected better from Volkswagen. More

Excellent service. Mr. Bismarck Guerrerero knows his trade very well, what else can be said when you deal with the best, everything was good with our 2 VW's. Mr. Bismarck Guerrerero knows his trade very well, what else can be said when you deal with the best, everything was good with our 2 VW's. More

Delivering great costumer satisfaction! Esserman International VW! I brought in my 2011 Vw Jetta for service and i have to say from the go that this has been the best costumer service i ha Esserman International VW! I brought in my 2011 Vw Jetta for service and i have to say from the go that this has been the best costumer service i have ever received in Miami, great staff amazing costumer service and a easy smooth process. I dropped of my car and they assisted me with a loaner right away, everything was explained to me very well. I have to thank my advisor Bismarck Guerrero for all his support and care and also the mechanic who worked on my car, thanks to him my car runs and drive a lot better now. Having the feeling that someone actually cares about others is the feeling i received at Esserman International. Thank you all. More

great experience The dealer was very helpful and polite. Was not pushy like other dealers.was able to negotiate with ease .and answered my questions .very good custo The dealer was very helpful and polite. Was not pushy like other dealers.was able to negotiate with ease .and answered my questions .very good customer service. More

Exoerience was good The experience was good such professionalism and courtesy, the coffee and donuts were excellent .He solved out issue in only 30 min. Bismark is the be The experience was good such professionalism and courtesy, the coffee and donuts were excellent .He solved out issue in only 30 min. Bismark is the best. congratulation for the good people you have. Excellent and friendly service" More

Prompt Repairs and New Tire Installation Once again we received excellent service at Essermann VW Service Department. Mr. Joe Benitez is one of the best service managers I have ever known an Once again we received excellent service at Essermann VW Service Department. Mr. Joe Benitez is one of the best service managers I have ever known and he continues to provide top service. Very prompt and dependable service. Loaner cars were available recently which makes if very convenient. Top notch service! More

Excellent service overall, friendly enviroment and all my problems were resolved with patience and postive attitude. I highly recommend for anyone to go to this dealer overall, friendly enviroment and all my problems were resolved with patience and postive attitude. I highly recommend for anyone to go to this dealer! More

Excellent and friendly service We felt as in family with his professional and friendly service. He solved out issue in only 1 hr. Bismark is the best !Than you ! We felt as in family with his professional and friendly service. He solved out issue in only 1 hr. Bismark is the best !Than you ! More