Doral Volkswagen

Best Kia, Acura, and VW dealer in Miami Purchased, and service our 2012 Kia Sorento here as well as serviced my old Acura TL, service is always excellent and everyone strives to satisfy you. Purchased, and service our 2012 Kia Sorento here as well as serviced my old Acura TL, service is always excellent and everyone strives to satisfy you. Bought my 2012 Kia Sorento here and all we meant to do was take a test drive to check it out, liked it so much we bought it, and they had one with our color and specs and gave us a great deal and awesome trade in, and although we live 20 miles away we continue to service it there thanks to their great staff. More

New Car Sales Experience I have to tell you that I am not a big fan of the new car purchase in general. I, however; if under my control, will never deal with anyone but your s I have to tell you that I am not a big fan of the new car purchase in general. I, however; if under my control, will never deal with anyone but your sales staff at Esserman VW. We came late last Friday and had Armando as a salesman. The interaction between my wife and I, Armando, Jorge, and Manny was exceptional. All stayed after hours to complete our deal and we left exceptional satisfied. Great lengths were taken to make us feel comfortable about the deal that went on till after 10:00 pm and the quality of care to have all our wishes satisfied was truly appreciated. Armando even made a special serving of Cuban coffee. I am in no way related or have any connections with VW or Esserman. I also am not in the habit of remembering names. The fact that I did remember the names and am giving a glowing synopsis of my encounter should be a testament to your chosen staff. Great job everyone...you should be commended. An added note: I have dealt with Joe Benitez in Service for the past three years for both my leased vehicles. He was definitely part of my decision with the purchase of the 2014 VW Jetta. Kudo to Esserman's HR Staff! More

Amazing experience My Acura ILX was due for its first oil change, and I knew I wanted to get it done at an Acura dealership. Having dealt with terrible service and over My Acura ILX was due for its first oil change, and I knew I wanted to get it done at an Acura dealership. Having dealt with terrible service and overpriced mechanics before, I was apprehensive. But from the moment that I arrived at Esserman International - Acura, to the minute I drove off...I was treated amazingly. The staff were all friendly, and took their time to greet you with a smile and explain the details of the work done, and how long it would take. I am definitely coming back, and I have written it in all my social media pages, so that everyone knows that I had a superb experience at Esserman International. Thank you, Christina J. More

Great service I've been going to this dealer for the past seven years, and always, no exception all the staff have made me feel like I'm at home, they are so friend I've been going to this dealer for the past seven years, and always, no exception all the staff have made me feel like I'm at home, they are so friendly and professional. This is my third lease with them, and not planning to go somewhere else. Every time I go for the maintenance, there's always a kind person helping me. Ah! The shuttle service is also very convenient, the driver will take you anywhere 7 miles around. Highly recommend it! More

Fantastic! Always a pleasure getting my car serviced at Esserman, especially when my car comes back super clean, and service advisors are always keeping me poste Always a pleasure getting my car serviced at Esserman, especially when my car comes back super clean, and service advisors are always keeping me posted on my vehicles needs. More

Part of the Family I am happy to be a part of the Esserman family. When I first came a year ago to Esserman, it was difficult because I was new in Miami and had little c I am happy to be a part of the Esserman family. When I first came a year ago to Esserman, it was difficult because I was new in Miami and had little credit history so it was hard to finance a vehicle. Still Esserman was able to help me get my first VW which was a tiguan. A year later, I wanted a Passat and once again Esserman was there to back me up. I love my new Passat!!!! Thanks Esserman. More

Stress-Free Service I would highly recommend Esserman Volkswagen's Service Department. Chery Byrd accommodated with an appointment that suited by work schedule and busy I would highly recommend Esserman Volkswagen's Service Department. Chery Byrd accommodated with an appointment that suited by work schedule and busy mom life. As always, Peter Lopez, my service advisor, was provided me with his highly professional, extremely patient, and very courteous assistance. Bizmark (last name not known) attended me when I arrived to pick my car up, it was late in the day however, he greeted me with a smile and gladly answered my questions and concerns. More

Service Appointment Experience Great customer service each time I go. Never had any issues with them. Bismarck was sure to explain things to me thoroughly and made sure he asked me Great customer service each time I go. Never had any issues with them. Bismarck was sure to explain things to me thoroughly and made sure he asked me pertinent questions regarding my car to ensure that I got the best service. He was a great help. More

A very good experience I came to this dealership after many years at a different dealership, where I always felt I was being overcharged, and was not communicated with well I came to this dealership after many years at a different dealership, where I always felt I was being overcharged, and was not communicated with well about prices. I had read many good reviews about this service agent called Bismark and thought I'd give this dealership a try. So far I've been very pleased. I don't feel I'm being sold things I don't need and the pricing has been moderate/reasonable. Bismark is a friendly person who inspires confidence. I like going to this dealership. More

Got a good deal with no hassle! Jose was very friendly and accommodating throughout time I was deciding to buy. He even stayed late -- after business hours -- 2 days in a row just to Jose was very friendly and accommodating throughout time I was deciding to buy. He even stayed late -- after business hours -- 2 days in a row just to accommodate me and wife while we were looking for the right car to buy. He explained the pros and cons of the car as well as giving me tips on what options maybe of use or just a waste of money. Ultimately, I was able to get a good deal from him and his manager -- I paid less than what other people on average at that time paid for the car based on Edmunds.com TMV. Very happy with the car purchase! More