Doral Volkswagen

Got a good deal with no hassle! Jose was very friendly and accommodating throughout time I was deciding to buy. He even stayed late -- after business hours -- 2 days in a row just to Jose was very friendly and accommodating throughout time I was deciding to buy. He even stayed late -- after business hours -- 2 days in a row just to accommodate me and wife while we were looking for the right car to buy. He explained the pros and cons of the car as well as giving me tips on what options maybe of use or just a waste of money. Ultimately, I was able to get a good deal from him and his manager -- I paid less than what other people on average at that time paid for the car based on Edmunds.com TMV. Very happy with the car purchase! More

Oil change This is the best dealership for Kia in Miami! Excellent customer service and helpful. It's actually a pleasant experience to get an oil change. This is the best dealership for Kia in Miami! Excellent customer service and helpful. It's actually a pleasant experience to get an oil change. More

Setting Standards I just want to congrats Esserman Volkswagen for the professionalism of its employes, more precisely Service Dept and New Car Delivery Dept. I always b I just want to congrats Esserman Volkswagen for the professionalism of its employes, more precisely Service Dept and New Car Delivery Dept. I always buy new cars for my wife and I from Esserman, and I am in contact with these two departments several times in a year. Mr. Yaneisi Gonzales and Bismarck Guerrero always go the extra mile to help me and make my visit pleasant. Thank you. Jerry Bof More

Maintenance I have two Kias, one Optima 2011 and a Sorrento 2003 and I always conducted maintenance of both with you, everything is wonderful, employees are gre I have two Kias, one Optima 2011 and a Sorrento 2003 and I always conducted maintenance of both with you, everything is wonderful, employees are great, friendlies and very professionals, I love to visit you and , even, enjoy the company of Brutus when he comes to say hello. Perhaps I think services could be a little cheaper but I understand good service has to be paid, so I only has to ad WONDERFUL JOB AT ALL ASPECTS. Raul G. De Molina More

Outstanding Service We have been going to Joe Benitez for service for almost 8 years now and let me just say that the service he provides is top notch. He is very friendl We have been going to Joe Benitez for service for almost 8 years now and let me just say that the service he provides is top notch. He is very friendly,informative and very efficient. Things I look for when I hand my keys over to some one that is going to work on my car. He will make you feel like the vehicle you just invested your money in is well taken care of. This is the second Volkswagen my husband and I buy and we wouldn't take it any where else for service! More

Service Handled my problem in a very efficient and timely manner. Scheduled a follow-up visit within the time frame he indicated and the problem was resolved. Handled my problem in a very efficient and timely manner. Scheduled a follow-up visit within the time frame he indicated and the problem was resolved. More

HOW A GOOD SALESMAN HELPS HIS COMPANY I MET RAYNER 3 YEARS AGO, UNFORTUNATELLY MY WIFE LIKED THE HYUNDAI GENESIS MORE THAN THE VW CC. WHEN IT CAME TIME TO LEASE AGAIN WE WENT BACK TO RAYNE I MET RAYNER 3 YEARS AGO, UNFORTUNATELLY MY WIFE LIKED THE HYUNDAI GENESIS MORE THAN THE VW CC. WHEN IT CAME TIME TO LEASE AGAIN WE WENT BACK TO RAYNER BECAUSE HE HAD BEEN SO NICE EVEN WHEN WE CALLED HIM TO SAY WE WILL GO WITH THE GENESIS .THEN MY WIFE NOTICED THAT THE PASSAT WAS MORE ROOMIER THAN THE CC. LOOKING IN THE INTERNET I NOTICED THE NEW PASSAT SPORT WITH TWO TONE LEATHER INTERIOR AND I CALLED RAYNER AND MADE AN APPOINTMENTMAND MENTIONED THE TWO TONE LEATHER INTERIOR OPTION AS SOON AS WE WALKED IN , THERE WAS RAYNER IN THE FLOOR STANDING NEXT TO THE CAR I ENDED UP LEASING. WE WERE SOLD. HE SHOWED US HIS INVENTORY (MY WIFE WANTED TO SEE THE COLOR OPTIONS) . RAYNER'S ACTIONS AND DEMEANOR WERE VERY PROFFESSIONAL AND PLEASANT SO MUCH SO THAT I DID NOT FIGHT AS MUCH AS I SHOULD FOR A BETTER DEAL. MY WIFE MENTIONED ABOUT THE FREE CAR WASH MACHINE AT THE HYUNDAI DEALER AND RAYNER JUMPED ON THAT AND SAID HE WIL SUGGEST IT. THE FACILITIES WERE SPOTLESSLY CLEAN AND EVERYONE WAS VERY PLEASANT. I MUST SAY IT WAS AVERY PLEASANT VISIT TO THE DEALERSHIP AND I WILL RECCOMMEND IT TO MY FRIENDS. More

Armando Borel was very amazing, help us, explain with a big patience about each Volkswagen models, and help to select the best for us. Explain about the manual of our new car. Give us the appoint for the big patience about each Volkswagen models, and help to select the best for us. Explain about the manual of our new car. Give us the appoint for the next inspection. Help in the purchase. Give us all the documents. I recommend him, because is very professional in his work. I love our car. More

Noel Perez was friendly and very helpful when I was leasing my new VW. I left very happy with my new VW! He showed me all the car specs, did a test run, got all my leasing and insurance paper work done leasing my new VW. I left very happy with my new VW! He showed me all the car specs, did a test run, got all my leasing and insurance paper work done and listened to all my concerns on leasing a new car. The price I got was reasonable, making my transition to a new car better. I never imagined I would have the car of my dreams and thanks to Noel of Esserman VW, I finally fullfilled my dream! Definitely recommend them. More

I am a part of a two VW family. Joe and Cherry have been MY service team for over 10 years... and across four Volkswagens. While the 2008 Passat that was most recently serviced from Esserman VW at 57th A MY service team for over 10 years... and across four Volkswagens. While the 2008 Passat that was most recently serviced from Esserman VW at 57th Avenue in Miami Gardens / Miami Lakes; because of my experience with the Esserman International group (three purchased and always serviced) my dad has me bring his Passat to My Team. Cherry always gets me in when I need; planned or on short notice with a problem. And Joe treats me like family; always respectful to consider what I NEED and what can wait when monies tight, but repairs need attention right now. If it's going to take more time to fix then I can wait for of the part isn't in; he sets me up with a complementary loaner. I can't speak to the treatment of other German-made car owners at their service locations; but Esserman Volkswagen has done right by be since May of 1999. More