Doral Volkswagen

Excellent and outstanding service but still your car wash needs a lot of improvement.friendly and helfull acttitud from technicians is outstanding...I give maintenance and service 5 stars but car wash only 2 needs a lot of improvement.friendly and helfull acttitud from technicians is outstanding...I give maintenance and service 5 stars but car wash only 2 stars. More

I have leased VW for my last three vehicles. My service advisor is Bismarck Guerrero. He is always very friendly, knowledgeable, and resolves all issues. He is the reason I keep going back to this dealers advisor is Bismarck Guerrero. He is always very friendly, knowledgeable, and resolves all issues. He is the reason I keep going back to this dealership. More

I have had several VW over the years- I always go to Esserman international because overall its a great place to shop, service is always very accommodating, professional.... Joe has always been my go to Esserman international because overall its a great place to shop, service is always very accommodating, professional.... Joe has always been my go to guy!!! You can tell he really cares and enjoys helping the client!! More

I had a great experience when I brought my car in on Saturday. It was an emergency visit because my car battery died the day before. I didn’t have an appointment and I knew the service department wa Saturday. It was an emergency visit because my car battery died the day before. I didn’t have an appointment and I knew the service department was slammed. I spoke to the Service Department receptionist and advised her of my situation. She couldn’t guarantee how long the appointment would take but assured me that I could stop by to get my car issue taken care of. When I came in for service Danny Toledo was appointed my service rep. He was very nice, knowledgeable and reassuring. He said that the battery issue wouldn’t be a problem and that I could expect the car to ready in about an hour and a half. True to his word I was able to pick up my car an hour and a half later. I received great service and a great price. Can’t ask for more than that. More

Exceptional service! Wish all dealers carries the same mentality and delivers the great customer service as this dealer does. I will continue to let people know of this great dealership mentality and delivers the great customer service as this dealer does. I will continue to let people know of this great dealership More

Horn wasnt working at all, Brismarck Guerrero was my service advisor, he took care of the problem immediately with the electrician, very please with the service and their professionalism, very friendly. service advisor, he took care of the problem immediately with the electrician, very please with the service and their professionalism, very friendly. I will recommend this dealer to all my friends. Excellent service...!!! More

The free car wash could be improved, it appeared as if they didn't even wash my car, however, besides that the service is always friendly, professional and very fast. This dealer always strives to accomm they didn't even wash my car, however, besides that the service is always friendly, professional and very fast. This dealer always strives to accommodate their customers as best as possible. More

Muy profesional todo el equipo de ventas y servicios de Esserman International VW. 100 % Recomendado Thank you for all Volkwagen Esseman International great services 100% Satisfied Esserman International VW. 100 % Recomendado Thank you for all Volkwagen Esseman International great services 100% Satisfied More

Bismark and the other staff at Esserman Volkswagon are a pleasure to work with. From when I leased my Passat though the last service visit, I have always felt valued and given amazing service. pleasure to work with. From when I leased my Passat though the last service visit, I have always felt valued and given amazing service. More

Super Organized, Had a list with scheduled appointments.dropped my vehicle off in the service department told me it would take an hour I walked to the mall across the street came back an hour appointments.dropped my vehicle off in the service department told me it would take an hour I walked to the mall across the street came back an hour later and my car was ready. . More