Dorsch Ford Lincoln Kia

Bad customer service Called for more info and had the service rep act like his phone was losing power and hung up on me, real mature. I mean my dash board is coming apart Called for more info and had the service rep act like his phone was losing power and hung up on me, real mature. I mean my dash board is coming apart that must happen all the time when you buy a Lincoln. Keith Abts, Owner of Creative Hair Designs More

Great service. Good experience. Went to look at a 2012 Nissan Rouge. Chad was very helpful. The vehicle had everything we wanted. Ended up taking it home that day. Went to look at a 2012 Nissan Rouge. Chad was very helpful. The vehicle had everything we wanted. Ended up taking it home that day. More

Great Service! I wanted to let you know how much appreciated your Service Advisor John Collin was last Saturday. We had a very sick-sounding Expedition towed in la I wanted to let you know how much appreciated your Service Advisor John Collin was last Saturday. We had a very sick-sounding Expedition towed in late that morning. John assured me he would have it looked at ASAP, but it likely wouldn't be finished until Monday. He made several calls to find us a rental car. The nearest he could find available was at the airport, so he arranged for a fine young man to deliver us there. He made sure we were taken care of before leaving. Imagine my surprise when he called later that day to say we were good to go. He had left work for the day before we returned, so I didn't get the chance to thank him personally. We completed our vacation on-time and additional incident-free. Thanks to you and your staff for being there when we needed you! Sincerely, Paul Rye Urbandale, IA More

AMAZING CUSTOMER SERVICE....CREDIT CHALLENGED INDIVIDUAL Thanks to some identity theft, I find myself with credit challenges. Mike Klug went over and above the top when it came to making my visit, though st Thanks to some identity theft, I find myself with credit challenges. Mike Klug went over and above the top when it came to making my visit, though stressful, easy and I left with a newfound dignity that I though had all but vanished. Thanks MIKE KLUG for helping me finance this car, for providing me with options that I didin't think I had and for being an overall CUSTOMER SERVICE FREAK!!!!I can't say enough about this guy. Also thanks to Joe Hengris the Service Advisor who helped me work the inevitable bugs out of the vehicle and to Leah Goehring for helping me while I was waiting for my vehicle to be serviced. These Guys are GREAT More

Excellent Customer Service! Chad was the best with answering all of our questions and making us feel at ease with our new purchase. He did everything very professional and had us Chad was the best with answering all of our questions and making us feel at ease with our new purchase. He did everything very professional and had us out the door in our new vehicle with in the hour. Highly recommend Chad! Also a big thank you to Ryan for getting us the best rate! More

Thanks for the great experience Great team work with. Would recommend to others and consider future purchases. The process was very quick and we actually drove our vehicle home tha Great team work with. Would recommend to others and consider future purchases. The process was very quick and we actually drove our vehicle home that same day. I am delighted by our purchase. More

Great Experience This was my first experience in buying a vehicle from your dealership. I found the entire staff to be very friendly helpful and very knowledgeable. We This was my first experience in buying a vehicle from your dealership. I found the entire staff to be very friendly helpful and very knowledgeable. We recently purchased a car from another dealership and the experiences were night and day different. George was head and shoulders above our sales person at that dealership. I will never go back to that dealer and would gladly recommend George and Dorsch to anyone looking at a new vehicle.Great job! More

Great Experience Recently purchased a Ford Fusion from Gene at the Lineville location. It's been almost 10 years since my last buying experience (which was not a good Recently purchased a Ford Fusion from Gene at the Lineville location. It's been almost 10 years since my last buying experience (which was not a good one) and Gene and Mark took excellent care of me. Thanks to everyone at Dorsch Ford for making me feel comfortable and confident in my decision to choose your dealership More

Leah's new Ford Focus! This was my first experience buying a car from a dealership and I am glad I chose this one! Working with Gene and Mark was fun and easy. I truly felt This was my first experience buying a car from a dealership and I am glad I chose this one! Working with Gene and Mark was fun and easy. I truly felt that they cared about what I wanted and I felt comfortable leaving there with my awesome Ford! Thanks so much for all of your help :) More

Great service Thanks for the help finding a car to fit my 6'11" husband. There was no pressure and we really appreciate that! They also got us on the road quick. Thanks for the help finding a car to fit my 6'11" husband. There was no pressure and we really appreciate that! They also got us on the road quick. More