Dorsch Ford Kia - Service Center

Service We brought our Escape in for a few problems. Henry called & explained everything that they found & also found that repairs were covered under our exte We brought our Escape in for a few problems. Henry called & explained everything that they found & also found that repairs were covered under our extended warranty that we forgot that we had!! Thank you ! And dept. kept us up to date on what was going on. The parts were delayed because of the pandemic. More

Thomas was very thorough in explaining the service I was to receive. A few issues were brought to my attention and a few suggestions of what future service I would need. Thank you! to receive. A few issues were brought to my attention and a few suggestions of what future service I would need. Thank you! More

Awesome Service Always a positive experience with Dorsch, friendly and courteous. Very accomodating. I feel the service technicians pay attention to my needs and req Always a positive experience with Dorsch, friendly and courteous. Very accomodating. I feel the service technicians pay attention to my needs and requests. They explain everything in easy to understand language. Much appreciated. More

Was told the diagnostic test would take an hour. Arrived back in one hour; was told it would only be another 20 mins. Another hour and half later, it was completed. I wouldn’t have waited if I had known tha back in one hour; was told it would only be another 20 mins. Another hour and half later, it was completed. I wouldn’t have waited if I had known that it was going to be another hour and a half. Not pleased at all. More

Service review of my Ford Edge battery problem Henry, service adviser, was excellent. He returned my calls, was courteous and kept me updated. Hopefully, the problem was resolved--time will tell. Henry, service adviser, was excellent. He returned my calls, was courteous and kept me updated. Hopefully, the problem was resolved--time will tell. Thanx Henry Cobb More

Great service for my 2016 escape. LOF an tires. Quick, good Covid19 preparations, and good discussion on the vehicle concerns. Tech described when additional work needed to be completed and the price ran good Covid19 preparations, and good discussion on the vehicle concerns. Tech described when additional work needed to be completed and the price range. Not a hard sell. Just good information. More

When I moved to DePere four years ago I needed a serving dealer that could take care of all of my needs. I trust Dorsch with all of my vehicle needs. dealer that could take care of all of my needs. I trust Dorsch with all of my vehicle needs. More

Very courteous & professional Tom Stinson was great. Friendly, knowledgeable & helpful. I will be back again. Very clean, had someone disinfecting the customer service area & being Tom Stinson was great. Friendly, knowledgeable & helpful. I will be back again. Very clean, had someone disinfecting the customer service area & being very friendly. Good experience Sue Weber More

Tom Stinson was great to work with. Very friendly and helpful. Would recommend Dorsch Ford to family and friends..! Tom called me the next day to fup with me. Great service! helpful. Would recommend Dorsch Ford to family and friends..! Tom called me the next day to fup with me. Great service! More