Ryan Campbell
Ryan Campbell at Dorsch Ford Lincoln Kia

Ryan Campbell

Service Advisor

Dorsch Ford Lincoln Kia

2641 Eaton Road
Green Bay, WI 54311

4.1
39 Reviews
4.1

39 Reviews

Write a Review

39 Reviews of Ryan Campbell

December 11, 2023

Dealership Rating
Employee Rating

They were very helpful and very professional. They got my vehicle done when they said. More

by John.oldeen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 12, 2023

Dorsch Ford Lincoln Kia responded

We really appreciate you taking the time to leave Dorsch Lincoln this awesome review, thank you!

October 04, 2023

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Excellent well organized service department. Accommodating shuttle service too. Quick and efficient check in and out. Car was cleaner than when I dropped it off. More

by Kat
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Service Time
Service Communication
Recommend Dealer
Yes
Oct 04, 2023

Dorsch Ford Lincoln Kia responded

Kat, we're delighted to know that you found our service department at Dorsch Lincoln efficient and well-organized. It's great to learn your car was returned cleaner than when it arrived! Thanks for the review.

September 01, 2023

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Dealship was helpful. Car was clean. Wait time was at a minimum. Staff was excellent. More

by Jamrvan
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Sep 05, 2023

Dorsch Ford Lincoln Kia responded

Thank you for sharing your feedback. It's disappointing to know that we didn't deliver an excellent experience, and I want to see if there is anything that I can do to help. If you're interested, would you please reach out to me at your convenience? Brett Mastey - Service Manager - 920-469-3625

September 01, 2023

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Excellant service and got my car repaired and back to me sooner than they said they would. More

by hrbfro5474
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Sep 01, 2023

Dorsch Ford Lincoln Kia responded

Thank you for trusting the Dorsch Ford Lincoln Kia team with your business! We're glad we could get your vehicle back to you quickly and hope you won't hesitate to reach out if we can be of service again in the future!

August 25, 2023

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Dropped car off night before. All went well I had to wait more than 8 weeks to get my car in. Long time More

by storm11160811
Service Price Transparency
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Recommend Dealer
Yes
Aug 25, 2023

Dorsch Ford Lincoln Kia responded

We appreciate your patience and understanding with the wait time at Dorsch Lincoln. We're glad to know that everything went well once you were able to bring in your car. Thanks for sharing!

January 11, 2023

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Employee Rating

I bought a Kia Sorento new back in 2012. At 94k miles it started burning oil and I was promised by 3 different service managers, one now the owner, and 2 service advisors, a new engine when More

by AFL
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Alex Dorsch, Brett Mastey , Jon Stratton and Todd (service manager)

Jan 12, 2023

Dorsch Ford Lincoln Kia responded

Thank you for the review. We sincerely apologize for these unfortunate circumstances and will make sure it is taken into consideration as we work to continually improve the experiences our customers have with us. Please don't hesitate to reach out directly if you'd like to speak with us further. Respectfully, Will - General Manager - 920-469-3007

January 03, 2023

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I’ve always enjoyed the service I receive at Dorsch Ford. We enjoy being long time customers. More

by Cassandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 03, 2023

Dorsch Ford Lincoln Kia responded

Thank you for your review, Cassandra! We're so happy that you have enjoyed your experience working with Dorsch Lincoln!

December 16, 2022

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Employee Rating

Very professional from the moment I arrived, to the moment I left. Very quick process and well managed. Very nice waiting room with popcorn and beverages. More

by Hoops3217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 19, 2022

Dorsch Ford Lincoln Kia responded

Thank you for visiting Dorsch Ford Lincoln Kia! We appreciate the positive feedback and hope we have the opportunity to serve you again in the future!

July 20, 2021

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Employee Rating

The staff all were very friendly and efficient from arrival to leaving having my vehicle serviced. I have never encountered any problem with cars I have either purchased at the dealership or with the s More

by Katrica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Brandon Van Iten, Thomas Stinson , Heather Tropak

Jul 20, 2021

Dorsch Ford Lincoln Kia responded

It is validating to our team knowing we are providing this level of service and care to you! Thank you for your business, from your friends at Dorsch Lincoln!

June 27, 2021

Dealership Rating
Employee Rating

Always a pleasant experience when I need my maintenance work done on my vehicle. Brandon, the service advisor, was again very friendly and very informative. More

by Kathy Rasmussen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 28, 2021

Dorsch Ford Lincoln Kia responded

Thanks for your confidence in Brandon and the Dorsch Lincoln team! It is always our pleasure to take care of you, Kathy!

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