Doug Henry Ford

The salesman Jack is wonderful Jack, the salesman was wonderful, answered all the questions we had.If he didn't know the answer He would find out. The entire staff was very friendly Jack, the salesman was wonderful, answered all the questions we had.If he didn't know the answer He would find out. The entire staff was very friendly. I would recommend Doug Henry Ford to family and friends.....way to go, you guys are awesome. More

Open, Honest and tried to get me the best deal they could I recently purchased a 2014 F150 from Doug Henry and the experience was good. Kelvin was very friendly and helpful without any pressure. When it cam I recently purchased a 2014 F150 from Doug Henry and the experience was good. Kelvin was very friendly and helpful without any pressure. When it came time to make a deal, they were very open and honest with my options, gave me more than my trade in was worth, and generally gave me the best deal they could. More

Southern Hospitality at its Best! I flew from Minnesota to North Carolina to get the car I wanted from Doug Henry in Tarboro North Carolina. They picked me up at the airport and drove I flew from Minnesota to North Carolina to get the car I wanted from Doug Henry in Tarboro North Carolina. They picked me up at the airport and drove me 70 miles to their dealership. I got the car I wanted at the price I wanted then drove it back to Minnesota. Jack and Lee were great. They had all the paperwork ready for me. Everything went smoothly. They treated me like a special person and I felt like a special person. I’ll send my friends to them, it’s worth the trip! More

Great Experience I had not purchased a vehicle in over 11 years and quite frankly was not looking forward to doing so. I did some research on the internet and found a I had not purchased a vehicle in over 11 years and quite frankly was not looking forward to doing so. I did some research on the internet and found a use 2014 Escape that I was interested in. Kelvin Dickens assisted me when I arrived at the dealership. He was great to work with, no salesman "spiel", just straight forward, pleasant and informative. Overall, it was a much better experience than I was expecting. I am pleased with my Escape and would not hesitate to deal with Kelvin and Doug Henry again! More

Great Salesman was very helpful !! Two Great sales Representatives and a Great Dealer for all of your car,Truck needs!! I would recommend this Dealer to anyone looking to buy a vehicle! Two Great sales Representatives and a Great Dealer for all of your car,Truck needs!! I would recommend this Dealer to anyone looking to buy a vehicle!! More

good experience no pressure, good price, friendly staff to work with. I would recommend this dealer to anyone looking for a quality clean used or new vehicle. I am ve no pressure, good price, friendly staff to work with. I would recommend this dealer to anyone looking for a quality clean used or new vehicle. I am very pleased with my purchase. More

Wonderful Experience! I had a great experience with Doug Henry Ford in Tarboro. The team was very friendly, knowledgeable, and addressed my concerns. I needed a new car t I had a great experience with Doug Henry Ford in Tarboro. The team was very friendly, knowledgeable, and addressed my concerns. I needed a new car that I could depend on, and the certified pre-owned Focus I purchased was just that. It fits my needs and has warranty so I can have peace of mind compared to my older vehicle that finally quit on me. Jay Coggins and Joe Tillery were incredibly pleasant to deal with and I am glad I found a great dealership with great prices! More

Small town big ripoff I purchased a new car from Doug Henry. They bragged about how people came from all over to buy from them and since I was a local customer they would I purchased a new car from Doug Henry. They bragged about how people came from all over to buy from them and since I was a local customer they would take extra good care of me. Well I now drive to a dealer 45 minutes away for any service on my car when I could walk to their dealership. When I purchased my new Ford, they insisted I needed to do paper which took hours but they did not get the new car ready instead I had to come back the next day to pick up my car. While signing the paperwork the finance man tried repeatedly to get me to buy an $1,800 extended warranty. Even going so far as to tell me I must not understand how they work or I was just too cheap to pay the extra money. When asking other dealerships I found the warranty for less than $1,000 and the dealer admitted it was up to them how much they marked it up. Service was terrible. I had to leave my car there all day three times to have a simple problem fixed. Each time having to arrange other transportation to work only to be told they could not fix the problem. The fourth time I took it to a different dealer who corrected the issue while I waited. I recently purchased another new car from the second dealer and could not be happier with the service. Needless to say I will never go back to Doug Henry and warn people about my experience whenever possible. More

Two Salesmen - One Great Experience The dealership provided excellent customer service and the salesmen were top notch. I would recommend this dealer to anyone looking for a quality use The dealership provided excellent customer service and the salesmen were top notch. I would recommend this dealer to anyone looking for a quality used or new vehicle. More

The Best Ford Dealership I Have Found! I had a wonderful experience at Doug Henry Ford and my sales person Jay Coggins helped with every question I had and made the process easy and conveni I had a wonderful experience at Doug Henry Ford and my sales person Jay Coggins helped with every question I had and made the process easy and convenient! I will definitely choose Doug Henry Ford of Tarboro in the future and I strongly recommend them. I love my new Fusion! Go see Jay Coggins and you will not be disappointed! More