Douglas Jeep Chrysler Dodge Ram

Sales representative, Art Hoffman, was very knowledgeable and dealt with several of our specific needs very efficiently and effectively. Price negotiation was handled very well. The new car was ready for del and dealt with several of our specific needs very efficiently and effectively. Price negotiation was handled very well. The new car was ready for delivery on schedule and, despite a very busy day at the dealership, our delivery was handled smoothly, thoroughly and without interruption. I would highly recommend the dealership and our sales representative. More

I gave the high rating because of the way that I was treated by Craig Nereim. Very courteous and professional. Great experience over all. Also was pleased by the way I was treated by Ken Wells. treated by Craig Nereim. Very courteous and professional. Great experience over all. Also was pleased by the way I was treated by Ken Wells. More

This dealer handled my affairs very professionally and most off they respected the fact that I was the customer. They did not jack me around like most dealers do. most off they respected the fact that I was the customer. They did not jack me around like most dealers do. More

Mitch Eliot did an outstanding job getting me into my new Jeep. He has been right on top of things all the way, from negotiations to delivery of the vehicle. to the period after the sale. I was absolutely Jeep. He has been right on top of things all the way, from negotiations to delivery of the vehicle. to the period after the sale. I was absolutely amazed at the follow up calls, and attention to details. Given my experience at the first area dealership I contacted in my search for a new Jeep (the Sarasota FL dealership), which was about as bad as it gets - the really "stereotypical car salesman approach", which completely turned me off - the difference was amazing! I would not hesitate a minute to refer anyone I know to Mitch. Also, Ken Wells, who handled the paperwork/warranty/financing, did an outstanding job as well. I don't personally know the owner of Douglas Jeep, but I've got to say that based on my experience with Mitch, and with Ken, he's built a fine organization. Jack McGee More

Everyone I talked to from the minute I arrived at the dealership was great. Even though I don't have the best credit they where able to get me financed in the car I wanted. Would send everyone there. Thi dealership was great. Even though I don't have the best credit they where able to get me financed in the car I wanted. Would send everyone there. This is the place I will buy my next car from. Great people do deal with. More

Not very helpful wants to make a killer profit no Not very helpful wants to make a killer profit no knowledgeable about products sold one salesman lies and the other swears to it did not feel comf Not very helpful wants to make a killer profit no knowledgeable about products sold one salesman lies and the other swears to it did not feel comfortable More

Purchased a 2012 Chrysler 300 limited from this dealer on 04/20/2012. Could not have been happier with the level of service that I received. Mitch, our sales representative was extremely easy to deal with 04/20/2012. Could not have been happier with the level of service that I received. Mitch, our sales representative was extremely easy to deal with. Very courteous and respectful of our time. Also delivered outstanding level of communication. Gave me the best upfront no haggle pricing from the very beginning. Compared to the other Dodge dealer competitors in the local area, no one even came close to the savings they were offering. Also, John Malone, sales manager, gave us exceptional services well. Absolutely no high pressure. Kept to his word 100% regarding the verbal pricing he had given us the week before. Wonderful sense of humor as well. He had us laughing both on the phone and in person while tying up the deal. Was also very impressed that the owner of the dealership, Greg Douglas introduced himself after all paperwork was completed and the deal was finalized. It was quite evident that customer satisfaction is their main goal! I would not hesitate recommending this dealer to anyone. We came an hour away even though there was a local dealer that was about 10 min. from us. Delighted we took the extra time to check them out. They really made it worthwhile! -Greg More

my 2003 dodge grand caravans check engine lite came on and i brought it into this dealer.i waited 4.4 hours at dealership.new wires,a coil and the manifold was cleaned.$600.00 charge,i left and drove home and i brought it into this dealer.i waited 4.4 hours at dealership.new wires,a coil and the manifold was cleaned.$600.00 charge,i left and drove home.the engine ran rough and backfired twice.i returned the next day,waited 2 hours and was told some wires were found bare and caused the new problem.no charge to fix.i drove home,everything was fine,for three day,then the check engine lite came on again.i returned to dealer the next day and told anna the service advisor i would leave the van until it was repaired completely.she then offered to drive me home,which had not been offered on the first day.she was very pleasant and helpful.the van was at dealer overnight,waiting for over nite delivery of needed parts.i didnt hear from dealer until 4:30,when i called to check on the status.i was told the van was ready.the van runs great,$1000.00 later of course.but i am satisfied.i will be heading north to new york with confidence. More

We were very pleased with the knowledge of the salesman and his patience and pleasant attitude while explaining all the features of the automobile to us. The sales manager was extremely helpful as well an and his patience and pleasant attitude while explaining all the features of the automobile to us. The sales manager was extremely helpful as well and both of them spent a great deal of time acquainting us with our new vehicle. More

Best buying experience ever. Very happy we purchased our Best buying experience ever. Very happy we purchased our 2012 Town & Country Limited at Douglass Jeep. The only thing wrong with this review is the Best buying experience ever. Very happy we purchased our 2012 Town & Country Limited at Douglass Jeep. The only thing wrong with this review is the number of words you require. More