Douglas Volkswagen

GNelson Tom, my service rep. was excellent. Explained the work to be don and kept me up on the progress. Patric the service tec. is their highest rated in my Tom, my service rep. was excellent. Explained the work to be don and kept me up on the progress. Patric the service tec. is their highest rated in my eyes. His knowledge is unsurpassed. More

Amazing!!!! Duncan Bradley and Chef are a great team, extremely useful and friendly! the whole process of purchasing a car was very easy thanks to them. Duncan Bradley and Chef are a great team, extremely useful and friendly! the whole process of purchasing a car was very easy thanks to them. More

Great Sales Woman, Great service The professional service provided by the sales woman Irene was very much appreciated. We were guided step by step through the purchase of the volkswag The professional service provided by the sales woman Irene was very much appreciated. We were guided step by step through the purchase of the volkswagan and would definitely recommend Douglas Volkswagon to others. Pure Science More

I'm in love with my Brand New 2014 Beetle Convertible! I am so excited about my Brand New 2014 Beetle Convertible! Jeremy Gutierrez was excellent throughout this entire process. I had placed an order for t I am so excited about my Brand New 2014 Beetle Convertible! Jeremy Gutierrez was excellent throughout this entire process. I had placed an order for this vehicle back in March & it took around 13 weeks to build for me. As time went on and the car being delivered got closer, Jeremy updated me every step of the way. He made sure to have all my information and paperwork before the day I picked up my new car so the process went very smoothly once I got there to pick it up. I was in and out of Douglas Volkswagen that day in just about one hour. He is a great guy and he deserves the upmost recognition for his hard work and dedication to Douglas Volkswagen but most of all his dedication to his loyal customers. I am proud to call myself a repeat customer of Douglas VW and I wouldn't go anywhere else. More

Great experience beginning to end! We went to other dealers so by the time we went to Douglas VW we were bruised and battered from having been through the ringer - Dave and Matt did eve We went to other dealers so by the time we went to Douglas VW we were bruised and battered from having been through the ringer - Dave and Matt did everything they could to get us into the size vehicle we needed and an even newer vehicle than we even dreamed we could possibly be qualified for - I know people probably think that I only say this because the outcome was good however even if the deal hadn't went through Matt and Dave were upfront and honest - something that other dealers no nothing about! More

Pleasant car buying experience Leased a new Tiguan, my 2nd one from Douglas. Experience is always pleasant. They give a competitive price with no pressure selling. They are very ac Leased a new Tiguan, my 2nd one from Douglas. Experience is always pleasant. They give a competitive price with no pressure selling. They are very accommodating. Their follow up is also very good. The pride themselves on service and a great customer experience. It feels good to have a car dealer you can trust and that doesn't try to sell you features or services you do not want. More

WORST EXPERIENCE EVER!!! They say they are experts in what they do. They can get you approved according to your income which was very good for me since Im working on bettering They say they are experts in what they do. They can get you approved according to your income which was very good for me since Im working on bettering my credit but I needed a vehicle for my daughter as well. The sales man Roger was so nice and friendly and made my daughter and I welcome very pleasurable. He wasnt pushy or rude. We werent able to get approved for the vehicle I had in mid but he did show us other options and when we finally found one of our liking Roger said he'd try to get the price down for us due to the rusting on the side of the vehicle.But after waiting this Blonde lady in financing that talked to us about the bank loan told us we couldnt get the vehicle she didnt even tell me the price or monthly payments estimate I was even going to put down a bigger down payment but her attitude was nasty so Me and my daughter left. The Blonde woman tried to suggest other cars to us and even asked me why wouldnt I want other cars she was offering me and said to me that us "Its not about what I like". I was disgusted with her attitude and the way she talked to me like I was a child. Im not purchasing a vehicle that I dont like. Although the Salesman Roger was very Polite and helpfull I will NEVER return here or recommend any one to shop here. More

OMG Nick Malanga!!! The Hardest working sales guy in the biz! I am normally undecided but he gave me the space I needed to make a solid decision. No hard sell here The Hardest working sales guy in the biz! I am normally undecided but he gave me the space I needed to make a solid decision. No hard sell here More

WOW what a Dealership! Being an a customer with a lot of questions, they answered all my questions without any frustration and were more than happy to tailor the deal to my Being an a customer with a lot of questions, they answered all my questions without any frustration and were more than happy to tailor the deal to my specific requirements. Not only did I get the car I wanted but they gave me the best deal from the 5 dealerships I visited. In addition they had a huge inventory of colors to choose from on a new Tiguan. What can I say if your looking for a VW, definitely read the reviews here, they receive my highest recommendation. More

A++ for Douglas VW and Duncan Bradley! I just got home from Douglas VW a few hours ago from picking up my new car. All I can say is that I am extremely pleased with the experience I had wit I just got home from Douglas VW a few hours ago from picking up my new car. All I can say is that I am extremely pleased with the experience I had with this dealer, but especially with my sales person Duncan Bradley. Duncan knew the answers to everything I asked him and was very friendly. He went above and beyond what was expected to find me the perfect Jetta GLI. I never felt pressured at all and it seemed I was talking with a friend, not a salesman. I highly recommend Douglas VW and Duncan Bradley for your next VW purchase! I know I will be back. Thanks guys. More