Douglas Volkswagen

Best car by experience I have ever had. My sales person Vlad was knowledgeable and informative. His no pressure sales style fit exactly with my customer needs. All employees were pleasant and worked extrem Vlad was knowledgeable and informative. His no pressure sales style fit exactly with my customer needs. All employees were pleasant and worked extremely well together for a fast and efficient process. Honored all things agreed upon and worked hard to make my buying experience hassle free, fast, and convenient. Will absolutely become a repeat customer! More

Jeremy was great. I was to three other dealerships VW and Toyota and was pleases with the outcome. My only issue was to buy/lease a Jetta Wagon gas or diesel. I'm only commuting 6 miles round trip so I lea Toyota and was pleases with the outcome. My only issue was to buy/lease a Jetta Wagon gas or diesel. I'm only commuting 6 miles round trip so I leased. Could I have gotten the same deal on a diesel wagon? Probably not and Douglas had this car on premises. Still I like the idea of a diesel so keep me in mind. Thanks More

Tito Delgato and VW's Passat TDI are amazing! Tito was fantastic, there was not a lot silly bargaining going on, I gave them the price I thought was fair for the new car as well as my trade in, and we was fantastic, there was not a lot silly bargaining going on, I gave them the price I thought was fair for the new car as well as my trade in, and we quickly agreed to a deal. I thought this was all well and good, then came the delivery. Tito walked my wife and I through all the new gadgets on the car (and there are thousands!!!) spending over an hour explaining how each option worked (coolest has to be the list of diesel stations and what they charge per gallon). From setting up the Bluetooth to operating the nav system (just a few features my last car didn't have) and everything in between. I can honestly say that if you are in the market for a new (and fuel efficient) car, do yourself a favor and pay Tito Delgato at Douglas VW a visit! You will be glad you did!! More

Visited the dealership a few days ago and had a an excellent experience dealing with Simon and Vlad. I was looking for a specific trim, which they didn't have available, and to accommodate my request, excellent experience dealing with Simon and Vlad. I was looking for a specific trim, which they didn't have available, and to accommodate my request, they took a car out of the showroom for me to drive. Very friendly sales people, not pushy by any means and completely honest about the product they sell. Highly recommended and will be returning to them in the future. More

Hi, my name is Raul Ponce from NJ. If you are in the market for a VW vehicle go to Douglas Volkswagen in Summit, NJ. In 2011 I purchased a new VW Jetta through Chris NG a sales rep at the time now handl market for a VW vehicle go to Douglas Volkswagen in Summit, NJ. In 2011 I purchased a new VW Jetta through Chris NG a sales rep at the time now handling financing. He was very informative and helped me negotiate the price I was looking to pay. During the past 3 years Dominic was truly exceptional in handling all my service needs. So when I decided to lease a mid-size car it was a no-brainer; I submitted an online inquiry to Douglas VW for a Passat . Dan Beckelman their internet person put me in contact with Tito Delgado a very knowledgeable Sales Rep who negotiated a great lease deal on the Passat and got me good trade-in price on my old Saab 9-3. Dan B. kept in contact with me through the whole process insuring I was completely satisfied. I have dealt with many new car dealerships in my quest to purchased several new vehicles in the past 40+ years. Douglas VW is the only dealership I had a sense of loyalty too. Dan, Tito, Chris and Dominic showed interest, concern, made me feel comfortable, offered good advice , actually helped me negotiate good offers and never tried to pressure me in any way. The service department at Douglas is superior to other dealerships I have dealt with in the past. I usually wait for them to complete the service to my Jetta. Once within a half hour Dominic called me over to tell me that it would take several hours to complete and put me into a loaner. With other dealerships I can tell you horror stories. From a salesperson who walked away with my license and did not return for over an hour and a half and then has the nerve to be angry when I did not want to deal with him, to having to bring back a new minivan for service at least twice a month for almost a year before they finally correctly fixed the problem. Please don't misunderstand me, I have dealt with other good dealerships, but I consider Douglas VW among the best. More

Easily the best service department by far. I do not trust anyone else with my car, the guys at Douglas always do things to your benefit rather than to benefit their pockets. Great Dealer, Great Service Dept, anyone else with my car, the guys at Douglas always do things to your benefit rather than to benefit their pockets. Great Dealer, Great Service Dept, and Great Employees. More

I was in the market for a new car and decided to visit Douglas VW to explore their line of Jettas. I can honestly say it was the best car buying experience I have ever had. The sales person, Jeremy Guti Douglas VW to explore their line of Jettas. I can honestly say it was the best car buying experience I have ever had. The sales person, Jeremy Gutierrez, was not concerned with selling a care but instead taking care of the customers needs. He asked questions to make sure he was best meeting my needs. Honest, detailed, genuine, and authentic would be how I describe the interaction with Jeremy. He seemed to be a good representative of what shopping for a car at Douglas is like. By going to Douglas you get a great German engineered car with the highest quality customer care service! 5 star experience. More

Me and my wife purchased a Volkswagen Passat, Roger was our sale person he was so great getting us what we wanted and what we could afford. Him and his team got us approve very quickly. Roger and his team our sale person he was so great getting us what we wanted and what we could afford. Him and his team got us approve very quickly. Roger and his team explain and went over everything to us clearly about the paperwork. Everyone was so friendly they check our car, cleaned it and we was out of there.My wife told everyone at her job if the they was to go buy a car they should go here and ask for Roger. My wife next car purchases we will go back here.This was the best experience I had when it came down to buying a car it was no run around it was great. More

Just came from the service dept. this morning and wanted to say that Rick Szucs and the entire Service Department at Douglas VW are truly the greatest. This is my 4th VW with Douglas (3rd through Isaac Bunt to say that Rick Szucs and the entire Service Department at Douglas VW are truly the greatest. This is my 4th VW with Douglas (3rd through Isaac Bunton in sales who is great!) and Rick has been my Service Manager since day 1. He always goes above and beyond and is the nicest guy. He is very knowledgable and I always feel like a valued customer when I go there. I didn't have an appt. when I walked in today and I was greeted with a smile and he took care of my minor problem immediately (less then 30 mins)…even put my plates on and got my registration for me without hesitation when he found out they were in. Any service dept. issues…he is the guy to see! More

If you need a car go see dave at douglas volkswagen. He will go above and beyond to make sure you get a great deal. will go above and beyond to make sure you get a great deal. More