Douglas Volkswagen

I have purchased many cars throughout my life, and I could say that Douglas VW dealership was the best service that I could have asked for. All workers were friendly and enthusiastic to help me, especia could say that Douglas VW dealership was the best service that I could have asked for. All workers were friendly and enthusiastic to help me, especially Vlad. He was always patient on answering questions that my family had about their veichles. I can honestly say that I have never had such good service on buying a vehicle like I did here. I also know that they were truthful about the prices of the cars. I know that if I ever need to purchase another vehicle I will come to Douglas VW and ask for Vlad! More

My husband and I are very satisfied with Jeremy Gutierrez. We bought brand new Beetle 2012. He is very professional and friendly. I want to make a decision between two colors. I saw a used car ther Gutierrez. We bought brand new Beetle 2012. He is very professional and friendly. I want to make a decision between two colors. I saw a used car there. But Jeremy drove us to go to warehouse to see the color of a new car. He wanted us to see the real color of a new car. Then we tried the car on both local road and highway. Jeremy also gave us a reasonable price. More

My experience with buying my new car was the easiest and such a feel good moment. I decided to head to Douglas VW and hoping for someone who could help me understand everything about the car, the cost and n such a feel good moment. I decided to head to Douglas VW and hoping for someone who could help me understand everything about the car, the cost and not bully me around. Jeremy was my answer! he is the most fun, friendly, knowledgable sales person I have ever met. He definitely made this experience easy on my end. I walked away extremely satisfied. More

This was a painless experience! I had been considering 3 This was a painless experience! I had been considering 3 different makes and visited 3 different dealerships. I ended up deciding on this product be This was a painless experience! I had been considering 3 different makes and visited 3 different dealerships. I ended up deciding on this product because I had a great experience with Vlad. I simply wanted to sit in the car before having any kind of conversation about price, purchase,features and such. I had done all my research online prior. I wanted to qualify it as a comfortable car in terms of drivers seat, visibility, etc. When I said this to Vlad, he went to another lot and got the car (with all the features) I had been looking at. He pulled up offered me the driver's seat and discussed some of the features. He offered me a test drive and then, offered me the chance to keep the car for the weekend. (This was on a Saturday - the dealership is closed on Sunday) I didn't even know this was possible. I took him up on it and by Saturday night, I wanted the car. (Super sales technique!) In any case, on "negotiation day" I found him/Douglas/VW to be fair and to the point. I traded in a car and felt the trade in price was also fair (based on blue book value and on line research). In general, I would recommend the dealership. I would highly recommend doing business with this pleasant, low key, intuitive young man. I believe his approach probably changes to suit his prospect's/customer's sensibilities. A refreshing alternative. I should add: This is the first time I have felt compelled to write an online review. Having read so many erratic reviews, about restaurants in particular, I never take them to heart. That said, I hope this makes a difference for someone out there looking for a similar experience. More

My experience at Douglas was fantastic. We were treated with great hospitality and were given great advice and felt we were among friends. Jimmy was a great help and made our experience worth while. We are with great hospitality and were given great advice and felt we were among friends. Jimmy was a great help and made our experience worth while. We are delighted with our purchase an would definitely come back in the future. More

This was the most enjoyable experience ever with a car dealer. Duncan Bradley, my sales person, was informative and very enjoyable to work with. He didn't waste my time and was very professional. I highly dealer. Duncan Bradley, my sales person, was informative and very enjoyable to work with. He didn't waste my time and was very professional. I highly recommend Duncan Bradley and Douglas VW. More

My experience from start to finish was wonderful. Vlad was knowledgeable, professional, and located my new Beetle as requested. Delivery occurred as promised too! I would highly recommend this dealership was knowledgeable, professional, and located my new Beetle as requested. Delivery occurred as promised too! I would highly recommend this dealership to anyone regardless of where they live! More

I went in to see about trading in my 2007 Jetta for a 2012 Beetle after going to another dealership and not being happy with what I heard. My parents originally bought my Jetta from Isaac and had such gr 2012 Beetle after going to another dealership and not being happy with what I heard. My parents originally bought my Jetta from Isaac and had such great service then that I decided to go back and see what they had to offer. He was very helpful and willing to meet what I could do budget wise and also listened to everything that I wanted out of the car. I am 23 so this was the first car I was buying on my own and he understood that and informed me on everything I needed to know as well as keeping my budget in mind. The Beetle I eventually chose had to be brought in from another dealership and he kept me up to date on the progress of it's arrival everyday. I got the car last Friday and could not be happier. As I type this he actually called me to see how my weekend with the car went and if I had any concerns. I will recommend Isaac from Douglas Volkswagen to anyone looking to buy a car. More

I walked in and dave was the first to come to me. Very respectful and helpful explaining to him what i was looking for. So i seen a car i liked and he gave good detail about everything I had to say about respectful and helpful explaining to him what i was looking for. So i seen a car i liked and he gave good detail about everything I had to say about the car. I would recommend my family or friends if they need a car go see david. David helped me alot and wouldnt go to another dealer exept this one. Thanks alot.. More

Vladimir was great to work with. My husband & I drove from PA to Douglas VW to purchase a 2011 used car. We were very pleased with how Vladimir helped make our trip worthwhile. I would drive 2.5 drove from PA to Douglas VW to purchase a 2011 used car. We were very pleased with how Vladimir helped make our trip worthwhile. I would drive 2.5 hours to this dealership again! More