Douglas Volkswagen

I recently purchased a 2011 VW GTI from Jimmy Aleszczyk at Douglas VW in Summit, NJ. Jimmy greeted me as soon as I walked in the door and was nothing short of amazing during the entire process. I gave him at Douglas VW in Summit, NJ. Jimmy greeted me as soon as I walked in the door and was nothing short of amazing during the entire process. I gave him a hard task of taking over a leased vehicle with one year left on the contract. He went above and beyond to earn my business and came out with a great deal for me. There was no haggling, no hidden costs, and no dealership tricks at Douglas VW. It was truly the best buying experience I ve had in 11 years of purchasing vehicles. I have to praise Dan Beckelman and the online sales team as well for getting me in the door. After my purchase, Douglas was great about following up and listening to customer feedback. Any business that listens to their customers will always succeed, and it s obvious that Douglas VW is one of those businesses. More

My boyfriend and I usually hate the process of trying to buy a new car. So many decisions are involved and it's really important that we have the right salesman. Tito was just that. He knew his information buy a new car. So many decisions are involved and it's really important that we have the right salesman. Tito was just that. He knew his information and made us feel comfortable. He was friendly and very helpful. He made the whole experience seem effortless and at the same time thorough. I will definitely recommend Douglas. More

I was recently in this dealership to buy a new car and i had a very pleasant experience with the sales man Isaac. Isaac dealt with us the whole time and showed us about five different cars/models guiding us had a very pleasant experience with the sales man Isaac. Isaac dealt with us the whole time and showed us about five different cars/models guiding us in the right direction for which car suited our lifestyle the best. He was very patient and not pushing us to just buy any car, he took his time and provided us with answers for all of our questions. After all the cars he showed to us we ended up buying a brand new Jetta. We love the car and are so glad Isaac was so helpful with everything we needed and asked. To top it all off, we walked in the dealership expecting to pay way more then what we actually pay a month! My overall experience is a 10 out of 10. Thank you Douglas VW and Isaac! More

This was my first lease from Douglas Volkswagen and I will definitely be back when it is time to upgrade. Tito was my sales person and he definitely made things easy, efficient and most of all, stress f will definitely be back when it is time to upgrade. Tito was my sales person and he definitely made things easy, efficient and most of all, stress free. Just this past weekend I received a free complementary inspection by a technician named Pat. He not only made sure that everything was working properly but he also took some time to show me some features the car had. I am absolutely satisfied. More

Although we ended up purchasing a different used vehicle from another dealership, we found it very easy to work with Duncan. He was helpful, respectful and went out of his way to ensure that we could make from another dealership, we found it very easy to work with Duncan. He was helpful, respectful and went out of his way to ensure that we could make an informed decision. Douglas has an outstanding policy for making sure you're comfortable with the car you're buying. I recommend this dealer and Duncan in particular. More

My husband and I were dreading to go to a car dealership because we hate typical car salesman. We fell in love with Jeremy because he was very sincere and helped us in our buying process. Not pushy, just ge because we hate typical car salesman. We fell in love with Jeremy because he was very sincere and helped us in our buying process. Not pushy, just genuinely honest, friendly and an overall great guy. It was a pleasure dealing with him and we ultimately made our purchase because of the care and attention that he provided. He explained all the features and benefits of the car. He made this experience a great one for our family. Looking forward to working with the dealership and Jeremy Gutierrez for many years to come. I would recommend him to everyone who is on the market to buy a car. More

It was a great experience purchasing a car through Douglas. Vlad was so helpful, friendly, and he really cares about the customer, which made it a smooth, enjoyable process. Ask for Vlad if you want y Douglas. Vlad was so helpful, friendly, and he really cares about the customer, which made it a smooth, enjoyable process. Ask for Vlad if you want your car-buying experience to be awesome. I'd definitely go back again! More

Vlad was very helpful in my new car purchase. He was very knowledgable and really made this purchase easy. He knew his product and got us a great deal. Thanks Vlad! knowledgable and really made this purchase easy. He knew his product and got us a great deal. Thanks Vlad! More

I purchased a left over 2012 passat Se from Douglas is Summit Nj.....My salesman Bobby was an absolute pleasure to work with......From the time I walked in the door I was treated with the best customer se Summit Nj.....My salesman Bobby was an absolute pleasure to work with......From the time I walked in the door I was treated with the best customer service I have ever had purchasing a new car.......Bobby was very straight forward and very knowledgeable about his product.......Matt Plank handled the paperwork and was equally as polite and straight forward......If you are in the market for a New or Used Vw I strongly recommend the team at Douglas!!!! More

Bob went above and beyond to make this experience PERFECT!! His communication made everything so easy. Amazing customer service and the car is great. Bob was absolutely amazing I recommend him to a PERFECT!! His communication made everything so easy. Amazing customer service and the car is great. Bob was absolutely amazing I recommend him to anyone! If you are buying a volkswagen I STRONGLY reccomend going to Douglas! They make a stressful experience stress free! More