Dover Chevrolet

Mike was extremely knowledgeable on the features of the car I was looking to buy. After I test drove he listened to my request of not continuously reaching out me for a sale. He stepped up to the challen car I was looking to buy. After I test drove he listened to my request of not continuously reaching out me for a sale. He stepped up to the challenge when I came yo him from another dealership with another offer and provided me we information to allow me to make the best decision for my family. I will refer all my friends and family to him when it comes time for them to buy or trade in their cars. More

This was the easiest purchase ever! The sales team was great and financial guy did all the paperwork fast. They were able to meet my needs on the price of the the new truck and my trade The sales team was great and financial guy did all the paperwork fast. They were able to meet my needs on the price of the the new truck and my trade in . I highly recommend Kyle and Dover Chevy great job ! More

Nathan was prompt, got me in the next day, and explained everything. Also, unlike Portsmouth Chevy, you all don't charge a customer 4% to use a credit card, which is asinine. everything. Also, unlike Portsmouth Chevy, you all don't charge a customer 4% to use a credit card, which is asinine. More

Professional, Informative, clear &defined details on the car, finances, entire process, 4 persons assisted with credit card process. They work well together. Very patient in showing me the new technology in car, finances, entire process, 4 persons assisted with credit card process. They work well together. Very patient in showing me the new technology in thecar. I even booked my 1st oil change. What a great group. So helpful & kept me calm I was so overwhelmed More

JT and Marty were great from start to finish. Very accommodating to my ever changing needs. Highly recommend! Very accommodating to my ever changing needs. Highly recommend! More

Easy scheduling, prompt service, and courteous customer support. If you have purchased a vehicle at this location, I recommend utilizing the service department. Cannot go wrong! support. If you have purchased a vehicle at this location, I recommend utilizing the service department. Cannot go wrong! More

Very Very Satisfied I was satisfied with the video the technician did on the truck and how he did such a good job explaining everything that needed repairing technician did on the truck and how he did such a good job explaining everything that needed repairing More

This was the easiest car deal I have ever done. I started off talking with Harley to get pricing and evaluate my trade. Being out of state the trade evaluation process was super simple, easy, and s I started off talking with Harley to get pricing and evaluate my trade. Being out of state the trade evaluation process was super simple, easy, and straightforward. Once the numbers looked good, JT stepped in to help with the paperwork and coordinate delivery of the vehicle. I anticipated missing a full day of work to drive over to the dealership, but he brought it right to my DMV. We were able to sign papers trade keys and business was done in under an hour. The process was smooth fast efficient and I would 100% deal with this dealership again. More

Our family was in need of a bigger SUV. Kyle was very knowledgeable and informative with all the questions we had about the reliability of vehicles we were looking at as well as the rough p Kyle was very knowledgeable and informative with all the questions we had about the reliability of vehicles we were looking at as well as the rough payment amounts to keep in mind. We felt we left with a good deal in a reliable bigger SUV that didn’t break the budget. More

Overcharged and sold me services I did not need. I brought my 2019 truck there to look at the front camera. They diagnosed it as needing a new front camera and a new video processing module. The I brought my 2019 truck there to look at the front camera. They diagnosed it as needing a new front camera and a new video processing module. They quoted that at $3,112 to fix it. I had an extended warranty that Dover Chevy wanted to charge almost $1,200 more than what the warranty would cover. I ended up going to Banks Chevy to have them diagnose the issue and provide a quote. They updated the software for video processing module and replaced the front camera for a total of $971, of which I only paid my deductible for the warranty. The camera system works great now. Dover Chevy also wanted to charge $502 for the front camera, but that part only cost $177 at Banks Chevy. Dover Chevy also said my front brakes were at 3-4mm and needed to be replaced at a cost of $938. I had Banks Chevy look at them and I was told there was 6mm remaining and that they did not need to be replaced. It is very clear that Dover Chevy was trying to take advantage of me so they could make some extra money. Jennifer Ryan was fine to deal with and the one star is not for her customer service. The one star is for the service manager, Rich, who I spoke to multiple times trying to figure out the issues and why it cost so much. Unfortunately, Rich doesn’t have a profile on here so I cannot leave the one star review for him. More