Downey Hyundai

Service was great as always. Chris was TOP-NOTCH and the older lady (sorry, I don't recall her name) at the front, receiving vehicles to confirm appointment, was incredible kind Chris was TOP-NOTCH and the older lady (sorry, I don't recall her name) at the front, receiving vehicles to confirm appointment, was incredible kind and super thoughtful - she pays attention and reads the customers very well. She's a keeper. More

Very Friendly, and pleasant environment overall, a pleasure to visit, great communication while waiting for service. pleasure to visit, great communication while waiting for service. More

Excellent customer service from Sales Rep, (i. e., Drew.) However, I am still trying to find an “inexpensive” way to obtain a spare key for the car I purchased. e., Drew.) However, I am still trying to find an “inexpensive” way to obtain a spare key for the car I purchased. More

I bought a used car from this dealership and they were very helpful in working with me through the process (Thanks Diana L and George N). In a 5 minute phone call we were able to negotiate and arrive at very helpful in working with me through the process (Thanks Diana L and George N). In a 5 minute phone call we were able to negotiate and arrive at a fair price. I do not live near the dealership so I needed them to assist me remotely. They sent me pictures and live video to satisfy me that the car I wanted was in the condition I expected. I needed them to process all the paperwork and payments remotely and they were able to to that for me. They also worked with a transport company to have the car delivered right to my house. We are very happy with our car purchase and would consider them in the future for another car. Thanks guys. More

I had the best experience at this dealer. Customer service was amazing beyond my expectations. Customer service was amazing beyond my expectations. More

I arrived on time and waited for my agent to come back to her desk while another employee brought another customer who arrived after me straight to my agents desk which then put me behind on being helped by her desk while another employee brought another customer who arrived after me straight to my agents desk which then put me behind on being helped by almost an hour. My agent offered me a rental while waiting for my car and I asked how long my service would be and my agent said 2 hrs likely since it was a busy day. My service ended up being a 5 hour wait which I stayed for because I wasn't given any updates on time. I did need a new tire which I agreed to get after the initial check in but no updates on timing Andy agents was g at her desk so I could ask her for updates. More

Was a pleasant experience getting my car serviced at the dealership. The wait was a little long but worth it. dealership. The wait was a little long but worth it. More

clean and friendly staff. quick service but very annoying review system. Hope Hyundai is not forcing their customers to fill this kind of survey. quick service but very annoying review system. Hope Hyundai is not forcing their customers to fill this kind of survey. More

While my vehicle was being serviced an employee moved it and collided. The damage was obviously noticeable. Service representative stated they would rep!ir it onsite.. 6 weeks later and still no repair. and collided. The damage was obviously noticeable. Service representative stated they would rep!ir it onsite.. 6 weeks later and still no repair. More

Worst experience buying a vehicle ever! We have bought multiple cars from different dealerships and never have I had this bad of an experience. We have bought multiple cars from different dealerships and never have I had this bad of an experience. More