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Downtown Toyota-Subaru of Oakland
Oakland, CA
3,977 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 3,977 reviews
June 06, 2023
Super nice and helpful people with clear communication and good service. Everyone was helpful in an old school kinda way. and good service. Everyone was helpful in an old school kinda way. More
by nicholasportalupi
Verified CustomerEmployees Worked With
June 06, 2023
Though we started pretty far apart on what was being offered vs. what I wanted in terms of numbers, I felt line in the end I got a fair deal. offered vs. what I wanted in terms of numbers, I felt line in the end I got a fair deal. More
by yuri.niyazov
June 02, 2023
Really good experience for my first time buying a car in the US. So smooth. the US. So smooth. More
by Joey Cai
Employees Worked With
June 01, 2023
Dropped in randomly and was able to get service immediately for a Check Engine Light. It was quickly diagnosed and I received the car back earlier than promised. immediately for a Check Engine Light. It was quickly diagnosed and I received the car back earlier than promised. More
by Al
June 01, 2023
Helpful. Fast response. Informative. Amazing. They were fast at letting me know what was going on with my car. Was able to get my car same day after drop of Fast response. Informative. Amazing. They were fast at letting me know what was going on with my car. Was able to get my car same day after drop off. They are really nice to offer me a ride to where I needed to be. More
by Kailina
Employees Worked With
Don’t remember her name. She has short pixie cut
May 31, 2023
The service here is terrible. They go on break while helping you without saying anything or passing you to an associate. They refuse simple services like an oil change on a Satu They go on break while helping you without saying anything or passing you to an associate. They refuse simple services like an oil change on a Saturday. They are glued to their phone - I caught one on instagram after he told me he’d be with me in a minute. The worst is that after I was left waiting by a guy on break, I told his associate I couldn’t wait for him to return and he quoted me $270 more for the same job. These guys are lazy and they are crooks. More
by tristenpdf
Employees Worked With
May 31, 2023
Derick was very helpful in helping us find a car and answer all our questions about leasing, insurance, etc. Really enjoyed our experience. answer all our questions about leasing, insurance, etc. Really enjoyed our experience. More
by mgschubert
Employees Worked With
May 31, 2023
Always,helpful in sorting out any problems with the car,great customer service, car usually ready when promised after servicing. Take extra time to answer my questions. Always feel car is in great shap car,great customer service, car usually ready when promised after servicing. Take extra time to answer my questions. Always feel car is in great shape after being serviced.thank you More
by JMBASKET3175
Employees Worked With
May 31, 2023
Amazing service and friendly staff and fast in everything to finish also help you with smile to finish also help you with smile More
by m.m.albaadani
Employees Worked With
May 30, 2023
Awesome. Downtown Toyota has always done me right. Friendly, honest and get car back in a timely fashion Downtown Toyota has always done me right. Friendly, honest and get car back in a timely fashion More
by Chris
