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Dreyer & Reinbold BMW and MINI
Indianapolis, IN
115 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 115 reviews
July 18, 2022
Awesome dealership, Chloe was our salesperson and she is great, very knowledgeable. They weren’t pushy when we came in and let us go at our pace. Even stayed late to finish up the deal. great, very knowledgeable. They weren’t pushy when we came in and let us go at our pace. Even stayed late to finish up the deal. More
by ssermon70
Employees Worked With
Kevin and Chloe
Helpful July 07, 2022
I was a cash buyer but out of state. I was willing to buy the car on the spot. They would not return my calls. When I finally did get to speak with someone and told them I was “ready to I was willing to buy the car on the spot. They would not return my calls. When I finally did get to speak with someone and told them I was “ready to buy and pay the asking price” I was told they would have to ask there manager. His name was Dominic I think. I was then told they had another LOCAL customer that was interested and had an appointment the following day to take the car to his mechanic for inspection. They said they would let me know afterward. I guess he bought it and I never heard a word back from them. Thankfully I located a 2013 SL 550 Mercedes with the same color combination and purchased it. I am sure these are good folks but they were not good to me. More
by Lee.eubanks
Employees Worked With
Domonic
July 01, 2022
Appalling customer service. They have no regard for the customers time, the advisor I worked with was extremely rude and unhelpful. I have owned BMWs for a number of years a They have no regard for the customers time, the advisor I worked with was extremely rude and unhelpful. I have owned BMWs for a number of years and service here used to be great but in the last 3 years has changed completely. I would not recommend using this dealership More
by KRuss
Employees Worked With
Vu Tran
June 21, 2022
I was looking to purchase my first Mini but wasn't really sure exactly what I wanted. I had made contact with Chloe Craig from Dreyer Reinbold about some used listings they had. After a couple days of questi sure exactly what I wanted. I had made contact with Chloe Craig from Dreyer Reinbold about some used listings they had. After a couple days of questions I decided to make the 2+ hour trip to go meet Chloe and see the selection. She treated me great and with lots of patience on her part. I narrowed down my search that afternoon and then still that day we made a deal and I purchased my first Mini that just happened to be a convertible. I picked it up this past Friday and I'm enjoying it now. Thank you Chloe for helping me find my Mini. More
by ahobby4me
Employees Worked With
Chloe Craig
March 31, 2022
My husband and I recently had our bmw repaired at Dreyer & Reinbold BMW Carmel. The mechanic did an excellent job and was very personable and knowledgeable. However the front office staff was very unpr & Reinbold BMW Carmel. The mechanic did an excellent job and was very personable and knowledgeable. However the front office staff was very unprofessional and snarky. This has been my experience on every single occasion I have been to the dealership. The front office staff is very unfriendly, not very helpful, and rude! I will not be returning to the dealership!!! More
by Lemmonsc
Employees Worked With
Front office staff
March 11, 2022
This is the first car I’ve bought from D+R and so far it’s been a great experience! Thank you Jim Barth for great customer service! And thank you Kevin too!!! I would highly recommend them!!! it’s been a great experience! Thank you Jim Barth for great customer service! And thank you Kevin too!!! I would highly recommend them!!! More
by nancys
Employees Worked With
Jim Barth
March 06, 2022
Just bought my first Mini from Dreyer & Reinbold. Everything about the experience was wonderful. Todd Hartley was great to work with. I would definitely recommend him! Everything about the experience was wonderful. Todd Hartley was great to work with. I would definitely recommend him! More
by Jan
Employees Worked With
David Edmondson
February 10, 2022
The best dealership in Indiana if you looking for a car check out Dreyer & Reinbold Mini you will not be disappointed. Jim and Kevin is awesome the best always take good care of me. Everyone at the dealers check out Dreyer & Reinbold Mini you will not be disappointed. Jim and Kevin is awesome the best always take good care of me. Everyone at the dealership very nice treat you so well make you feel right at home . I am on my 5th Mini with them and will be with them forever. Thank you so much Jim and Kevin. More
by Aiesha W
Employees Worked With
Jim Barth
February 09, 2022
It’s very unfortunate to go into a dealership and have your good credit rating get shoot down fair/poor. If you are a sales person and working to be the best please don’t offer to help if you know what yo your good credit rating get shoot down fair/poor. If you are a sales person and working to be the best please don’t offer to help if you know what you’re doing. We all work to establish a good and excellent credit score!!! Especially people of color which includes me. To run a credit report to 4 or 5 lenders is absurd!!! Now it’s back to square one to work off the hard inquires. Horrible experience!!! I’ll except humility. More
by Disappointed 67
Employees Worked With
David Edmondson
December 30, 2021
Excellent service. Jim was on top of every question we had. We had a great experience buying mine and my wife’s first car together! Elijah was very helpful at the service counter for our older mini that w had. We had a great experience buying mine and my wife’s first car together! Elijah was very helpful at the service counter for our older mini that we needed looked at. We are excited to have a personable place to have our vehicle worked ona bf serviced More
by abe2012sowers
Employees Worked With
Jim and Elijah
