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Duke Automotive

Suffolk, VA

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712 Reviews

2016 N Main St

Suffolk, VA

23434

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Showing 712 reviews

August 02, 2011

outstanding customer service, did not feel pressured, they make very helpful suggestions and even have fantacstic product knowledge not just of the product line they specialize in but of other lines as w More

by Dan5390897
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Morrsion
July 31, 2011

My dad had looked for a new car at several dealerships near his home in Georgia. When he was at my home in Virginia, I went online to locate Buick dealers in our area. Christy answered my online query wi More

by Buickfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Black (car sales) and Christy (computer)
July 29, 2011

My experience with Mr. Caruthers and Mr. Kelly was outstanding. Mr. Caruthers explained everything about my new car to me and I can say it was an enjoyable experience. Mr. Kelly was very understanding More

by prthomp3612
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Caruthers, Don Kelly, Don Kelly
July 18, 2011

Jerry was great. He truly made our car experience great. He went out of his way to make sure our experience was great. Jerry was wonderful. More

by peachesny11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry
July 16, 2011

Salesman was very polite and showed professionalism during his presentation. He went out of his way to be sure we were satisfied. We would gladly return to Stan Bell for any future car purchase. More

by Adele Brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Bell, Stan Bell
July 16, 2011

I have used Duke Automotive for service for about 5 years now and have never had any problems with the service department. The staff is always friendly and makes every effort to make your experience the bes More

by sportsblonde
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Bell, Scott Higbie
July 13, 2011

I purchased two vehicals from DUKE. I get all my service completed at the dealership. I work in the service arena and know the importance and value of top of the line service. I get NOTHING but the BEST, fr More

by b1760789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Higbe, Craig Holland, and Ashley, Ashley Thompson
July 10, 2011

Because Duke Automotive has always treated me with kindness, friendliness, respect, and honesty. If I need service on my car or truck, I have no problem getting an appointment within a short period o More

by Martha Jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Higbie
July 09, 2011

What a pleasant purchasing experience at Duke Automotive! I am a NC resident and found a dealership that provided me with quality, new customer service! I was very impressed with the sales staff and the ma More

by smsharon4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Kelly and Tom Davis, Don Kelly
July 08, 2011

Great service as always! Duke always provides good and timely service to keep my Suburban running as good as the day that I bought it. I highly recommend this dealership. More

by Antoinedb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley, Ashley Thompson
Jul 08, 2011 -

Duke Automotive responded

Ashley is great isn't she! Thank you for recommending Duke, we appreciate you taking a few minutes to write her and the dealership a review! We hope to see you soon!

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