
Duval Acura
Jacksonville, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 AM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Great as always Duval Acura service is always great. Arick is always very friendly and courteous. They always are on time and explain everything. I have been using Du Duval Acura service is always great. Arick is always very friendly and courteous. They always are on time and explain everything. I have been using Duval Acura since 2012. More
Excellent Buying Experience Our salesperson, Chris, was very friendly, knowledgeable, and informative. The trade-in valuation was reasonable and the price of the certified pre-ow Our salesperson, Chris, was very friendly, knowledgeable, and informative. The trade-in valuation was reasonable and the price of the certified pre-owned vehicle we purchased was very good. The financing options offered were competitive. Our finance person, R, was also friendly and informative about the financing and the pros and cons of various optional warranty protections without a hard sell or trying to change our minds when we indicated the options we were not interested in. After the paperwork was completed, Chris provided us with a very thorough explanation of all the car's features and helped with the setup of bluetooth connections. Overall, an excellent experience. More
Always a pleasure . I was 10 minutes early for my appointment, but was still tended to right away. Never any hassle getting the car serviced here. . I was 10 minutes early for my appointment, but was still tended to right away. Never any hassle getting the car serviced here. More
Straightforward car buying experience Everyone I worked with at Duval Acura was extremely straightforward and delivered everything promised. Happy with my experience and would recommend th Everyone I worked with at Duval Acura was extremely straightforward and delivered everything promised. Happy with my experience and would recommend this dealer to others. More
VIP Treatment From the time I arrived the team showed an urgency to get out to me before I came in even though there were many cars in the drive! Very informative a From the time I arrived the team showed an urgency to get out to me before I came in even though there were many cars in the drive! Very informative as to what to expect and followed up at the end of the visit with the outcome of service check. The service person who spoke with me was very kind and didn’t try to rush me. I have come to expect this kind of reception every time I go here. I like all aspects of this dealership, they are exceptional!!! More
Exceptional Service My service advisor Khalil Mercado provide excellent service and advice. My car was finished on time with exceptional service. He even provided excelle My service advisor Khalil Mercado provide excellent service and advice. My car was finished on time with exceptional service. He even provided excellent advice to keep my vehicle running at optimal performance. More
Very professional and courteous experience We just leased our fourth MDX and our acquisition experience was absolutely professional and courteous. The quality of this service team was an impor We just leased our fourth MDX and our acquisition experience was absolutely professional and courteous. The quality of this service team was an important factor, and Anthony, our sales advisor was excellent. More

Class Act Dealership Roger went above and beyond for me. This is obviously the standard for all of the departments in Duval Acura which is why I have gone to them for my l Roger went above and beyond for me. This is obviously the standard for all of the departments in Duval Acura which is why I have gone to them for my last 2 cars and I could never go anywhere else! They are a class act. More
Service Team is Excellent, Service Adviser is outstanding!! Was In for service on my wife's ILX, which I hate! I even dislike your Dealership car owner waiting area. It is well below standard of other luxury br Was In for service on my wife's ILX, which I hate! I even dislike your Dealership car owner waiting area. It is well below standard of other luxury brands. I have been shopping for a new SUV to replace my Lincoln and since I was captive in your dealership I was very surprised to find myself impressed with the new RDX. The only thing that makes me consider the RDX is your service department and in particular Khalil he is outstanding. More
30 years and counting of prompt, dependable and courteous service. Thank You Duval Acura, would love a new RL but at age 81 not likely, so keep up the good se and counting of prompt, dependable and courteous service. Thank You Duval Acura, would love a new RL but at age 81 not likely, so keep up the good service. , More