Duval Acura

Above and beyond Corrected a miss diagnosis by another dealership that would have cost me unnecessarily! Other dealership stated I had dirty transmission fluid when in Corrected a miss diagnosis by another dealership that would have cost me unnecessarily! Other dealership stated I had dirty transmission fluid when in fact it had been replaced 10,000 miles earlier at time of sale. More

Amazing experience Thanks so much for helping me buy my wife a new vehicle. From the moment I arrived, I was treated with respect. I also was given undivided attention t Thanks so much for helping me buy my wife a new vehicle. From the moment I arrived, I was treated with respect. I also was given undivided attention throughout the buying experience. Features and benefits were explained very well. I thought I was given a very good price which is the main reason why I ended up buying. Also the 5day-500 mile no questions asked return policy helped me feel at ease about making the purchase today instead of “thinking about it” and returning a few days later. Will even got me one of the large display bows so I could surprise my wife later with the car at home. (Which turned out to be great!) The finance guy was also very efficient and explained everything very well. This is the 2nd vehicle I have bought from Duval Acura (the 1st new one). This dealership does a very good job at being transparent throughout the entire process. Never once did I seemed pressured about the purchase. I have been to other dealerships recently (including another Acura dealership) and did not have the same initial impression. I obviously did not make any purchases with them. Even though I will not need another vehicle for the near future, I will recommend Duval Acura to all my friends and co-workers. Excellent buying experience! More

Best car buying experience I had an amazing experience at Duval Acura. WILL ISOM was extremely frienfly and knowledgeable. He mad me feel comfortable and listened to what i want I had an amazing experience at Duval Acura. WILL ISOM was extremely frienfly and knowledgeable. He mad me feel comfortable and listened to what i wanted and needed in a car. I didnt feel any pressure. The staff was great. I recommend going to Duval Acura for the best car buying experience. Ask for Will. He will take great care of you. More

Had fun testing and buying my new car Will and Mike (and a trainee named Ty) were great. I was very specific about what I wanted and Will was willing to work with me. Additionally they spe Will and Mike (and a trainee named Ty) were great. I was very specific about what I wanted and Will was willing to work with me. Additionally they spent 2 hours (or more) after closing time to get the job done and were nice toward me and my Dad. There's no haggling over the price of the vehicle here, but the price of the vehicle was pretty fair. Will and Mike went above and beyond negotiating the price of my trade in with me, and when I noticed a couple minor issues with the car, they were more than willing to get them fixed for me. More

Easy Peasy! I knew exactly what I wanted and everyone went above and beyond to make the transition smooth and easy! This is my second RDX and can’t say enough abo I knew exactly what I wanted and everyone went above and beyond to make the transition smooth and easy! This is my second RDX and can’t say enough about the superb customer service from start to finish at Duval Acura! Thank you! More

Wonderful!!! This is my first Acura after driving Volvo’s for 20 years and I continue to be impressed with Duval Acura in all areas. Our salesperson, Cain, intuiti This is my first Acura after driving Volvo’s for 20 years and I continue to be impressed with Duval Acura in all areas. Our salesperson, Cain, intuitively knew what we were looking for and answered all of our questions patiently and wasn’t in the least bit pushy. As a matter of fact our entire experience was the complete opposite of what you’d think - no pushy salespeople, no price haggling, no shady behavior. It was fun and pleasant and we left with a great deal on an amazing car that we love! HIGHLY recommend!!! More

Great service! First time buyer at this dealer. Every thing was handled quick and efficient. Service was great! Would recommend to others. This is my 3rd Acur First time buyer at this dealer. Every thing was handled quick and efficient. Service was great! Would recommend to others. This is my 3rd Acura so I'll be back again! More

Absolutely fantastic Will helped me find the perfect car for me. His knowledge of the cars was comforting and made me confident in what I was buying. His personality was t Will helped me find the perfect car for me. His knowledge of the cars was comforting and made me confident in what I was buying. His personality was truly a comforting experience and made me feel like part of the family. His customer centric focus is something you dont see very often. More

Mr. MercadI, oil change and tire rotation Mr Mercado was very good to deal with despite having a heavy workload with many, many customers. He explained our work well, which included diagnosti Mr Mercado was very good to deal with despite having a heavy workload with many, many customers. He explained our work well, which included diagnostics on an oil leak, and explained our options thoroughly. High marks to him. More

Very friendly and made you feel relaxed We felt very comfortable at the dealership. There was no pressure. He explained everything we needed to know. Very quick turnaround, everyone was frie We felt very comfortable at the dealership. There was no pressure. He explained everything we needed to know. Very quick turnaround, everyone was friendly.and welcoming. More