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Duval Acura

Jacksonville, FL

4.8
1,066 Reviews
Since 1986 Duval Acura's mission has been to continuously exceed the expectations of our customers and associates. Our goal is to be the benchmark for excellence in every aspect of our business. Duval Acura is dedicated to: 1) As a diverse company, we are committed to serving employees, customers and the community. 2) Delivering exceptional service & value 3) Promoting personal & professional growth 4) Fostering teamwork & associate involvement 5) Demanding the highest ethical standards from ourselves Our commitment to this mission makes Duval Acura a place where people want to work and do business.
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11225 Atlantic Blvd

Jacksonville, FL

32225

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Showing 1,066 reviews

October 04, 2018

Duval Acura Service Dept. I have been a client of Duval Acura since 2002 across 8 vehicles. Their service is without equal and I do not hesitate to recommend them. More

by PJS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ayrick Armenta
Oct 10, 2018 -

Duval Acura responded

We appreciate your loyalty. Thank you!!

October 04, 2018

professional, quick service, excellent waiting area In and out in the time I was given. A little pricey for an alternator ($790) but a good warranty. I really enjoyed the waiting area, More

by Green, K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2018 -

Duval Acura responded

Thank you!

October 03, 2018

Amazing Experience We previously purchased two Acura’s at a different dealership. We went back for a 3rd time to a completely different situation. We were treated poorly More

by Kamadore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Cramer
Oct 10, 2018 -

Duval Acura responded

Thanks for the great feedback!

October 03, 2018

Excellent Service I have owned my Acura for 10 years and will not take it anywhere except Duval Acura for service. The service team is amazing! Thank you Kevin Agustin More

by Smiths
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Agustin
Oct 10, 2018 -

Duval Acura responded

We are happy to be of service. Thanks!

September 24, 2018

31000 mile B12 service As always, Arick provide excellent service on my 2017 TLX. My next car will be an Acura from Duval Acura, where we always get excellent and fair servi More

by Ldvjax
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arick Armenta
Sep 25, 2018 -

Duval Acura responded

We are so glad to hear it. Thank you!

September 18, 2018

Excellent Service From the minute I got there, I was greeted very nicely and guided to my service agent, Kahlil. He explained the service to be performed thoroughly and More

by Charles Shanks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hahlil Mercado
Sep 19, 2018 -

Duval Acura responded

We are so glad. Thank you so much.

September 14, 2018

Personable, helpful Brought my vehicle in for routine servicing. Voiced my concerns regarding my battery and tires. Was planning to be there for a good 3+ hours to wait, More

by K-Dubya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jovie Quinto
Sep 19, 2018 -

Duval Acura responded

We are glad you had a good experience with us.

September 12, 2018

Flawless Will Isom was my VIP sales person ... I can’t say enough about his extreme sense of urgency ... his attention to detail ... Great job overall ... Awes More

by Keep Maniac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Isom
Sep 25, 2018 -

Duval Acura responded

Great! Thank you!

September 12, 2018

Professional Positive interaction with Will Isom. He answered my questions.He was so polite and very knowledgeable. Will came to my home to show me the new 2019 More

by DLFB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Isom
Sep 25, 2018 -

Duval Acura responded

Thank you!

September 11, 2018

Duval Acura Very knowledgeable staff. They make you feel like you are their #1 concern. Loved the customer waiting area. They serve coffee, tea, water, sodas and More

by Jags Fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2018 -

Duval Acura responded

We look forward to seeing you on your next visit.

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