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Duval Acura

Jacksonville, FL

4.8
1,066 Reviews
Since 1986 Duval Acura's mission has been to continuously exceed the expectations of our customers and associates. Our goal is to be the benchmark for excellence in every aspect of our business. Duval Acura is dedicated to: 1) As a diverse company, we are committed to serving employees, customers and the community. 2) Delivering exceptional service & value 3) Promoting personal & professional growth 4) Fostering teamwork & associate involvement 5) Demanding the highest ethical standards from ourselves Our commitment to this mission makes Duval Acura a place where people want to work and do business.
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11225 Atlantic Blvd

Jacksonville, FL

32225

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Showing 1,066 reviews

September 10, 2018

Accommodating Experience Though it was a service visit, Acura sales person Anthony Lewis always takes the time to say hello when he sees me. there. It's good to work with the More

by McFadden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Lewis, Merrick, Arick and Jovie
Sep 25, 2018 -

Duval Acura responded

That's great feedback. Thank you! See you next time!

September 01, 2018

Great customer service I arrived as scheduled for my appt and was greeted promptly. My car was ready at the agreed upon time and the cost was as indicated. I have done busin More

by Phil123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khalil Mercado
Sep 25, 2018 -

Duval Acura responded

Thank you!

August 30, 2018

Very easy buying experience. Worked with Cain Pierce over the course of a couple weeks. Received excellent follow-up on all of my request regarding the 2015 certified ILX I was co More

by Keith H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cain Pierce
Sep 25, 2018 -

Duval Acura responded

We appreciate the recommendation!

August 29, 2018

A-1 Service The service at Duval Acura was quick, I was in and out in about an hour and a half. Comfortable waiting area with coffee and snacks. More

by JerryF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jovie Quinto
Sep 25, 2018 -

Duval Acura responded

Thanks Jerry!

August 29, 2018

Fantastic service Hampton and Anthony were fantastic to deal and the price no haggle dealings was great. Khalil in service is dynamic, extremely knowledgeable, professi More

by Camsu14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hampton, Anthony and Khalil
Sep 25, 2018 -

Duval Acura responded

Thank you!

August 28, 2018

Excellent experience Kevin is the best he always provide great information I always feel comfortable leaving my car with Acura Work with Kira for the first time and she d More

by Celita
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kira
Sep 25, 2018 -

Duval Acura responded

Thank you!

August 23, 2018

Professional and Courteous I have always been pleased with the level of service given on my Acura. From purchasing to service, I have not had any problems getting the informati More

by sveltelady23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2018 -

Duval Acura responded

We appreciate your business and loyalty. Thank you!

August 21, 2018

Good Experience on Timing Belt I recently changed the time belt @Duval Acura. I worked with Arick, it is really great experience. He went through the necessary just needed. Helped s More

by Ram
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arick
Sep 25, 2018 -

Duval Acura responded

Thank you!

August 10, 2018

Professional Excellent service and vehicle repair was completed on a timely manner and Jovie contacted me to inform me of the issues and the steps needed to correc More

by Jorge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jovie Quinto
Sep 25, 2018 -

Duval Acura responded

We are always happy to serve you. Thank you!

August 07, 2018

Great Customer Service Jovie was very nice as always, professional and took care of all my needs. Updated me on things that will need attention on my next visit. More

by chundley73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jovie and Eric
Sep 25, 2018 -

Duval Acura responded

We look forward to seeing you on your next visit. Thank you!

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