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Duval Acura

Jacksonville, FL

4.8
1,066 Reviews
Since 1986 Duval Acura's mission has been to continuously exceed the expectations of our customers and associates. Our goal is to be the benchmark for excellence in every aspect of our business. Duval Acura is dedicated to: 1) As a diverse company, we are committed to serving employees, customers and the community. 2) Delivering exceptional service & value 3) Promoting personal & professional growth 4) Fostering teamwork & associate involvement 5) Demanding the highest ethical standards from ourselves Our commitment to this mission makes Duval Acura a place where people want to work and do business.
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11225 Atlantic Blvd

Jacksonville, FL

32225

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Showing 1,066 reviews

July 25, 2018

Great service!! Always great service at Duval Acura. Jovie was very helpful. He kept me up to date on the status of my vehicle at all times. I know I can always count More

by rtillan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jovie Quinto
July 25, 2018

Duval Acura This is my 3rd purchase from an Acura dealership. I took the best decision ever and I didn’t cross the buckmam bridge this time. This is the best expe More

by CaritoKax
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Cramer and the guy from finance. I forgot his name. Very nice guy too.
July 25, 2018

Duval Acura: Great Service Team! I have purchased two vehicles from and had all routine maintenance performed on those vehicles at Duval Acura for past 10+ years. The Service Dept Tea More

by RDX Dude
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jovie Quinto, Merrick Wade, Ed Sandoval
July 23, 2018

Cordial salesman, good product, smooth purchase procedures, Strongest feature was very cordial and helpful sales person (Cain) with no pressure or cute sales pitches; plus excellent follow-up regarding exchange More

by MDX Cuss1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cain
July 23, 2018

Great service Arick is the best service tech, explained everything to me, very professional.He went above and beyond in explaining what needed to be done before an More

by acura typeS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arick Armanda
July 22, 2018

Excellent! Arick Armenta service and Professionalism was excellent! Work performed as promised and on time. Would definitely recommend Duval Acura to my friend More

by Hall4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arick Armenta
July 15, 2018

Great Service The service was efficient. I picked up a loaner car and the entire process from dropping off my car etc. was very professional. When I returned to pic More

by ConnieSue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2018

Great Experience My experience at Duval Acura was great! Mr. Castaneda was extremely thorough and a pleasure to work with. He was friendly and very knowledgeable. I More

by My RDX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector F. Castaneda, Jr
July 14, 2018

Painless I was greeted by Khalil at my appointment time. He went over the planned maintenance service and pricing. They had a loaner ready for me by the time More

by sjamba9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khalil Mercado
July 09, 2018

Oil change My service advisor Arick is very helpful. He is always there for me and my family when we needed his help. He is also very knowledgeable about the veh More

by Acruaforlife01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arick Armenta
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