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Duval Acura

Jacksonville, FL

4.8
1,066 Reviews
Since 1986 Duval Acura's mission has been to continuously exceed the expectations of our customers and associates. Our goal is to be the benchmark for excellence in every aspect of our business. Duval Acura is dedicated to: 1) As a diverse company, we are committed to serving employees, customers and the community. 2) Delivering exceptional service & value 3) Promoting personal & professional growth 4) Fostering teamwork & associate involvement 5) Demanding the highest ethical standards from ourselves Our commitment to this mission makes Duval Acura a place where people want to work and do business.
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11225 Atlantic Blvd

Jacksonville, FL

32225

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Showing 1,066 reviews

June 05, 2018

Service Jovie was incredibly helpful with my urgent service situation and did get me as good of a price as he could. He has always taken good care of me in th More

by Rrmama
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jovie Quinto
Jul 05, 2018 -

Duval Acura responded

We are glad. Thank you.

June 05, 2018

Wonderful Service Visit The great service team at Duval Acura, led by Mr. Wade, made my service visit a tremendous success! Mr. Khalil Mercado, the service agent who assiste More

by Satisfied Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Merrit Wade; Khalil Mercado
Jul 05, 2018 -

Duval Acura responded

Thank you!

May 21, 2018

Wonderful We did not stop by expecting to buy a vehicle right then. We were just looking around seeing a few different option. Will came out to see how we were More

by Maddieb1998
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will. Isom
May 22, 2018 -

Duval Acura responded

It was a pleasure working with you!

May 21, 2018

Always a pleasant experiene Jovie works to accommodate my schedule when my car needs service . He's always kind and thoughtful. The service I receives is the primary reason I con More

by @Blueyes424
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jovie Quinto
May 22, 2018 -

Duval Acura responded

Wonderful. We look forward to seeing you on your next visit.

May 20, 2018

Always a great experience My schedule is tight. Kevin accommodates my request for a specific date and time even if I call the day before or the same day. More

by Pauline
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Agustin
May 22, 2018 -

Duval Acura responded

We are glad we can be of service. Thank you.

May 20, 2018

New tires/ service Great experience! Kevin and Arick rock! Answer all your questions and get you in and out, Thank you for accommodating my schedule, A pleasure work More

by cas
Recommend Dealer
Yes
Employees Worked With
Other Employees : Arick
May 22, 2018 -

Duval Acura responded

Thank you so much.

May 19, 2018

Wonderful Service as Always! Visiting Duval Acura is always a wonderful experience. The staff is attentive, friendly and knowledgable. My service advisor Arick is amazing and alwa More

by Jac904
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arick Arnenta
May 22, 2018 -

Duval Acura responded

We are honored and look forward to seeing you on your next visit with us.

May 19, 2018

Initial Duval Acura.Service We have just relocated to the area from the Northwest and this was our first visit to Duval Acura. We were greeted with exceptionally friendly and kno More

by Mfcovie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khalil Mercado, John Leavy
May 22, 2018 -

Duval Acura responded

Welcome to Jacksonville!

May 15, 2018

First service Overall my first experience with the service department was a good one. My only complaint was it took longer than I expected for an oil change. More

by EER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khalil
May 22, 2018 -

Duval Acura responded

We appreciate this feedback and look forward to serving you again.

May 11, 2018

No time wait I came in to get an oil change without scheduling the appointment. Kevin got me signed in quick; and within that hour my oil change was completed. More

by Sful86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2018 -

Duval Acura responded

That's great. Thank you!

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