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Duval Acura

Jacksonville, FL

4.8
1,066 Reviews
Since 1986 Duval Acura's mission has been to continuously exceed the expectations of our customers and associates. Our goal is to be the benchmark for excellence in every aspect of our business. Duval Acura is dedicated to: 1) As a diverse company, we are committed to serving employees, customers and the community. 2) Delivering exceptional service & value 3) Promoting personal & professional growth 4) Fostering teamwork & associate involvement 5) Demanding the highest ethical standards from ourselves Our commitment to this mission makes Duval Acura a place where people want to work and do business.
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11225 Atlantic Blvd

Jacksonville, FL

32225

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Showing 1,066 reviews

April 18, 2018

Awesome Customer Service!!! I’ve been coming to Acura for the past year and I have no complaints... Great Customer Service from EVERYONE there!!!! Definitely recommend going to K More

by Sammi904
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khalil Mercado
Apr 20, 2018 -

Duval Acura responded

We appreciate the recommendation. Thank you!

April 14, 2018

Attention to detail As with every visit the staff and particular Jovie were very courteous. He explained everything that was done and sought my approval for changes. Than More

by 1xMathis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jovie Quinto
Apr 20, 2018 -

Duval Acura responded

You are welcome! We look forward to seeing you on your next visit

April 11, 2018

Outstanding What can i say, my all around service was outstanding from start to finish, even on the weekend. Additionally, the email reminders allows me to stay More

by BRIAN SKEETE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arick, Jovie
Apr 20, 2018 -

Duval Acura responded

Thank you!

April 08, 2018

Mr. Kevin Agustin's expertise and professionalism Mr. Kevin Agustin's outstanding expertise and professionalism makes each visit to Acura a positive experience. I depend on his explanation of the info More

by Beachwalker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Kevin Agustin
Apr 09, 2018 -

Duval Acura responded

We appreciate this feedback. It is always a pleasure to serve you.

April 08, 2018

Excellent service I’ve been going to this dealership for service for 2 years and every time has been pleasant and the service was fast. I was in and out sooner than exp More

by Jay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2018 -

Duval Acura responded

Thank you so much.

April 06, 2018

Great experience!!! I had a great experience with my first oil change at Acura. The service was quick and done in a timely manner. I will definitely be returning! More

by DARIENNE07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jovie Quinto
Apr 09, 2018 -

Duval Acura responded

We look forward to seeing you on your next visit.

March 31, 2018

Best Service Department Ever The level of service received in the service department gives the car owner the feeling of "trust" for not only the dealership but the brand of the ve More

by Satisfied Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wade Merrick
Apr 09, 2018 -

Duval Acura responded

We are honored. Thank you!

March 29, 2018

Great Service Experience We purchased our Acura 10 years ago and have used Duval Acura for all the maintenance and repairs. The entire service team is amazing! Kevin Augustin More

by Smiths
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Augustin
Apr 09, 2018 -

Duval Acura responded

Thank you!

March 27, 2018

Very Satisfied Very satisfied with my service, also wanted to try and personally thank whoever washed my car as they somehow removed the sticky plastic residue from More

by Cameron Charette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arick Armenta
Apr 09, 2018 -

Duval Acura responded

You are most welcome! ;-)

March 20, 2018

Great Experience!! Everyone at the dealership was awesome to work with, I drove from Tampa, Fl to purchase my auto site unseen and the 2015 Audi S5 surpassed my expectat More

by resd001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Falguni, Rafael
Mar 22, 2018 -

Duval Acura responded

We are honored and we appreciate the recommendation. Enjoy your Audi!

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