Duval Acura

Service Department at Duval Acura I called Jovie because my B1 service was due. I left him a message and he called me back later that day. They were really busy the entire week but he I called Jovie because my B1 service was due. I left him a message and he called me back later that day. They were really busy the entire week but he make sure that I have an appointment the following day. Plus my wife’s TLX was due for service and he got her scheduled for the following day. Josie is awesome he’s always got a smile on his face he always comes over me shakes my hand and asked me how I’m doing along with the family. You can’t go wrong when you use Duval Acura’s Service Department. They are the best! More

Purchase Great treatment by Roger Slavens and xxU phone calls to assure of satisfaction. Comfortable and precise and expedited by doing things before I got the Great treatment by Roger Slavens and xxU phone calls to assure of satisfaction. Comfortable and precise and expedited by doing things before I got there More

Never taking my car anywhere else again If you’re lookin for a trustworthy person to help you with servicing your car, find Arick at Duval Acura. I took my car in for a check up after anothe If you’re lookin for a trustworthy person to help you with servicing your car, find Arick at Duval Acura. I took my car in for a check up after another dealership convinced me the car was in need of immediate repairs that would cost nearly $3,000 and if not fixed would land me in a “catastrophic accident”. I was so relived after Arick and his team inspected my car only to find out the car was not in any condition to require the repairs Honda informed me about at this time. More

Very professional and courteous. Impressed. Very professional and courteous. Did everything they said they were going to do. Was done in a timely manner. Took care of me from the moment I got th Very professional and courteous. Did everything they said they were going to do. Was done in a timely manner. Took care of me from the moment I got there till I left. Easy and stress free. Comfortable and accommodating waiting room conducive to work, read and pass the time. Thank you for your help. Kevin was great! More

Awesome people. ..fantastic service. ..great value! This dealership and service center is one of the nicest ones I've ever been to. They treat you like family, they arevin very timely and they explain e This dealership and service center is one of the nicest ones I've ever been to. They treat you like family, they arevin very timely and they explain everything in great detail. I really had a great experience from the purchase of my vehicle and into the first service I've needed. More

Service dept the best!! Brought my car in for a sensor indicator on for the engine! Made an appointment by 1:30 was diagnosed and repaired by 5:30! Given a loaner car! Servi Brought my car in for a sensor indicator on for the engine! Made an appointment by 1:30 was diagnosed and repaired by 5:30! Given a loaner car! Service consultant Arick was amazing!! He always explains everything to me even when I ask dumb questions!! Won't take my car to anyone else!! Arick is an asset to your service department and company! More

Completely Satisfied with Kira, Erick and Merrick! Kira was the BEST and needs a promotion she was productive and proactive! Erick was honest, informative and as a loyal Duval Acura customer this goes Kira was the BEST and needs a promotion she was productive and proactive! Erick was honest, informative and as a loyal Duval Acura customer this goes far in my eyes! Great Job Erick! Merrick was detailed and involved. Merrick is bless to have Kira and Erick part of his team, honestly they did their jobs! Duval Acura is Bless to have a wonderful Service General Manager in Merrick Wade More

Great service department I love the personal service I receive at Duval Acura. They are always pleasant and accommodating. I had my car in and out very quickly. I love the personal service I receive at Duval Acura. They are always pleasant and accommodating. I had my car in and out very quickly. More

Professional, curtious service. When I took my car in for an issue covered under my warranty, the problem was addressed with accuracy and professionalism. Because it could not be re When I took my car in for an issue covered under my warranty, the problem was addressed with accuracy and professionalism. Because it could not be repaired while I was waiting, I was given a loaner car and was called when my vehicle was ready, I will definitely go bak to Duval Acura when I need service. More

Outstanding service and personnel I had an immediate problem with my car and when I called Acura service I was helped promptly and professionally. I immediately took my car in for ser I had an immediate problem with my car and when I called Acura service I was helped promptly and professionally. I immediately took my car in for service and within a few minutes I was given a loaner car and assured my car would be repaired ASAP. The service manager greeted me and introduced me to the gentleman that took my information for my problems. He called me as soon as my car had been repaired. When I arrived to pick up my car, the young lady who greeted me was friendly and efficient with my car waiting for me. More