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Duval Acura

Jacksonville, FL

4.8
1,066 Reviews
Since 1986 Duval Acura's mission has been to continuously exceed the expectations of our customers and associates. Our goal is to be the benchmark for excellence in every aspect of our business. Duval Acura is dedicated to: 1) As a diverse company, we are committed to serving employees, customers and the community. 2) Delivering exceptional service & value 3) Promoting personal & professional growth 4) Fostering teamwork & associate involvement 5) Demanding the highest ethical standards from ourselves Our commitment to this mission makes Duval Acura a place where people want to work and do business.
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11225 Atlantic Blvd

Jacksonville, FL

32225

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Showing 1,066 reviews

November 17, 2017

Amazing Jovie Quinto Is Always Thorough And Very Attentive When It Comes To Describing What Your Vehicle Needs. He Is Very Patient, Knowledgeable, Compassion More

by "Special K"
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jovie Quinto/Service Advisor
Nov 22, 2017 -

Duval Acura responded

Thank you!

November 15, 2017

Great Buying Experience My sincere thanks to Anthony Lewis for his attention to my making a decision. His knowledge of the vehicle I leased was very helpful in my being sa More

by Rene G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Lewis
Nov 22, 2017 -

Duval Acura responded

You are most welcome!

November 13, 2017

Excellent scheduled service Arick provided excellent, prompt service. He is very professional and courteous. As usual - great experience with his help. I feel as if I were part o More

by Alicia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arick
Nov 14, 2017 -

Duval Acura responded

You are part of our family! Thank you and we look forward to seeing you again on your next visit.

November 09, 2017

Excellent Customer Service Arick gave excellent customer service when I came in to have my seat belt fixed. It kept locking over the past few months where I would have to drive More

by Hollie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arick
Nov 09, 2017 -

Duval Acura responded

We are glad to hear it. Thank you so much.

November 06, 2017

Roger Slavens salesperson Roger provided exceptional, courteous service. He gave an excellent presentation of the Acura's many wonderful features.I greatly appreciate his profe More

by Angela Griggs
Recommend Dealer
Yes
Employees Worked With
Roger Slavens
Nov 09, 2017 -

Duval Acura responded

We appreciate it. Thank you.

November 04, 2017

Great !! This has been a great experience and the prompt response, professionalism and knowledge displayed by Elizabeth made the experience much better than an More

by Carrol Parsons
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elizabeth Proctor
Nov 09, 2017 -

Duval Acura responded

Thank you so much. We look forward to serving you again.

November 02, 2017

Super service ! Kevin Agustin was very helpful . He scheduled an appointment for us that was very convenient. He met us right away at the dealership and wrote up our More

by Mwt13610
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Agustin
Nov 09, 2017 -

Duval Acura responded

Thank you!

October 31, 2017

Honest and upfront with no pressure. John responded immediately with the most complete information for me to make initial judgement about the RDX style I was interested in comparing. Aft More

by mbrady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Dugan
Nov 02, 2017 -

Duval Acura responded

Thank you. We hope you are enjoying your RDX!

October 25, 2017

Made sure what I thought I purchased was Very helpful and knowledgeable staff! The General Manager mad sure I had a great experience! They helped me get the car I wanted, explained all the fu More

by Jim5056
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John ,
Nov 02, 2017 -

Duval Acura responded

Thanks Jim. It was a pleasure working with you.

October 19, 2017

Outstanding Service Experience ! This dealership has always provided top-notch service to me and my Cars. Everyone here is super nice and take their jobs and quality of service very s More

by Demetrius C Bruno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jovie Quinto
Nov 02, 2017 -

Duval Acura responded

It is always a pleasure to serve you. Thank you.

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