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Duval Acura
Jacksonville, FL
1,071 Reviews
Since 1986 Duval Acura's mission has been to continuously exceed the expectations of our customers and associates. Our goal is to be the benchmark for excellence in every aspect of our business. Duval Acura is dedicated to:
1) As a diverse company, we are committed to serving employees, customers and the community.
2) Delivering exceptional service & value
3) Promoting personal & professional growth
4) Fostering teamwork & associate involvement
5) Demanding the highest ethical standards from ourselves
Our commitment to this mission makes Duval Acura a place where people want to work and do business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 AM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,071 reviews
March 10, 2020
Great service by Jovie Always have a great experience with Jovie. He always give wonderful customer service. I enjoy working with him. He answers question and aims to get t Always have a great experience with Jovie. He always give wonderful customer service. I enjoy working with him. He answers question and aims to get the job done as soon as possible. More
by keene.tammara
Employees Worked With
JOVIE B. QUINTO
March 08, 2020
Excellent buying experience This was my best car shopping experience of all time. Anthony Lewis was knowledgeable, professional, and courteous. I hate car shopping but Anthony This was my best car shopping experience of all time. Anthony Lewis was knowledgeable, professional, and courteous. I hate car shopping but Anthony and Duval Acura proved that it does not have to be a tedious chore. Anthony zeroed in on what I wanted in a car, made a great deal, R, the finance guy,handled all the paperwork and I was driving away in just under two hours. Definitely recommend Anthony Lewis and Duval Acura. More
by map37
March 08, 2020
My salesperson was Awsome. Even after my original offer was declined by the finance manager. Caine kept working to find the right numbers to make the sale. I appreciated that. Great job Cain! was declined by the finance manager. Caine kept working to find the right numbers to make the sale. I appreciated that. Great job Cain! More
by troyll45.tl
Employees Worked With
R BINRASHED, CAIN PIERCE
March 08, 2020
Always a pleasure working with Jovie and Duval Acura! Staff is very personable and never makes you feel rushed. Loaner car is also a great perk when needed. Staff is very personable and never makes you feel rushed. Loaner car is also a great perk when needed. More
by KHaynes
March 08, 2020
Incredible service department. Professional, trustworthy, and timely staff who go the extra mile to ensure my car is at its best. The only place I trust with my vehicle. and timely staff who go the extra mile to ensure my car is at its best. The only place I trust with my vehicle. More
by Brian D.
March 04, 2020
I highly remember Duval Acura if you are in the market for a new or preowned vehicle. Roger, my sales associate, was very professional and knowledgeable throughout the process. Having 7 years experience, for a new or preowned vehicle. Roger, my sales associate, was very professional and knowledgeable throughout the process. Having 7 years experience, Roger will have you in and out with the vehicle you want in no time. More
by Kyle
Employees Worked With
March 03, 2020
I have a 2006 TSX and I was treated as if it as a 2020 car. Very Impressive with the Service and I can Only think that my Next Car will also be an Acura. I learned of the Acura Quality from my kid sister car. Very Impressive with the Service and I can Only think that my Next Car will also be an Acura. I learned of the Acura Quality from my kid sister that had owned a few one after the other in the DC/Maryland Area. Long Live Acura, specially Duval Acura in Jacksonville, FL. Thank You Guys for your Service... Top Notch I must add. And I will bring my Vehicle for some Recommended Repairs pretty soon. More
by hector_martinez
Employees Worked With
March 01, 2020
Great service as always! Casey took great care of me and my Honda CRV from the beginning to the end. Duval Acura is priced very competitively and the service is great on top o Casey took great care of me and my Honda CRV from the beginning to the end. Duval Acura is priced very competitively and the service is great on top of that. I would recommend the dealership to anyone. More
by DWR010907
February 29, 2020
As always I received excellent and courteous service at Duval Acura! The staff took great care of my car and me. I go back year after year knowing everyone at Duval Acura will treat me well! Duval Acura! The staff took great care of my car and me. I go back year after year knowing everyone at Duval Acura will treat me well! More
by mel
Employees Worked With
JOVIE B. QUINTO
February 29, 2020
It was a great experience. Casey was so helpful. The service department at Acura is always prepared to greet me and talk to me about my car's service. I can confidently leave m Casey was so helpful. The service department at Acura is always prepared to greet me and talk to me about my car's service. I can confidently leave my car in their hands and head off to work with no worries. More
by zamoravanessa
Employees Worked With
Casey
