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Duval Ford

Jacksonville, FL

4.9
1,960 Reviews
Duval Ford, the oldest family-owned Ford dealership in Jacksonville, Florida, has proudly served the community since 1916. As a premier dealership, we offer an extensive selection of new and used Ford vehicles, including cars, trucks, and SUVs, along with top-notch parts and service.
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1616 Cassat Ave

Jacksonville, FL

32210

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Showing 1,960 reviews

December 05, 2025

Really Good sales Experience. Excellent Information Delivered. Very well service. Detailed information and excellent customer support. More

by lalit malik
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Massenburg
Dec 10, 2025 -

Duval Ford responded

Thanks lalit for the 5 star recognition for the Duval Ford sales and service teams.

December 04, 2025

Steve was such a pleasure to work with! He listened to everything I wanted, and didn’t try to push things that didn’t meet my needs. They also price their vehicles fairly and give a fair am More

by arijohns
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Steven Trosell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2025 -

Duval Ford responded

Duval Ford appreciates your 5 star feedback for Steven and your recent car buying experience.

December 03, 2025

He was very professional, great with communication, and made every effort to secure the best possible deal when purchasing a new car. Moreover, anyone willing to serve this country is undoubtedly an asset More

by Angela T
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Tino Lebron Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2025 -

Duval Ford responded

We could not say it better - thanks Angela for the 5 star shoutout for Tino and your Duval Ford car buying experience.

December 03, 2025

The dealership was clean and organized. Every associate that I encountered was professional and friendly. More

by nasheedburgessthera
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leighton Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2025 -

Duval Ford responded

Duval Ford strives for 100% customer satisfaction every day, Thanks nasheedburgessthera for the 5 star recognition for our staff.

December 02, 2025

Great experience dealership took care of me. The salesman took care of me no hassle. More

by Phillip2489
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leighton Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2025 -

Duval Ford responded

Duval Ford makes every car buying experience real fast, real fair and real friendly. Thank you Phillip2489 for the 5 stars.

December 01, 2025

My service guy Will was very good, he explaines the services i needed and help me thru the process. i give he a A plus. thank you More

by Rhouston1924
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Rohde
Dec 04, 2025 -

Duval Ford responded

Clear communications is key to a great partnership with your service advisor. Thanks Rhouston1924 for sharing your 5 stars with Will and Duval Ford.

November 28, 2025

The dealership is always professional. They always have quick turn around times. I can be my car in and out quickly. More

by Lacey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Rohde
Dec 04, 2025 -

Duval Ford responded

Duval Ford works diligently every day at great time management. Thank you Lacey for the 5 star recognition.

November 28, 2025

Duval ford, as always, exceeded my expectations. The team at Duval Ford is top notch. Always the place my company and family go for service or new vehicles. More

by rwhitley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susan Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2025 -

Duval Ford responded

Thank you rwhitley for your company's and family's continued business with Duval Ford. Your 5 stars are appreciated.

November 28, 2025

Above and beyond for such a great deal is all I can say. I inquired about the truck around 3:00 a.m. and by 8:00 a.m. Mr.Brown had a full walk around video. So we went, we saw, we negotiated, and purchased More

by ThPranksta
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Leighton Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Rohde
Dec 04, 2025 -

Duval Ford responded

That's the way it's done at Duval Ford. Thank you ThPranksta for sharing your 5 star experience with Leighton. Enjoy your Ford F-350.

November 25, 2025

Excellent service. Completed in a timely fashion. All service updates are completed. Pricing was fair. More

by jmjames419
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Rohde
Dec 04, 2025 -

Duval Ford responded

Duval Ford appreciates your 5 star feedback jmjames419 for our time management, customer service and fair pricing.

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