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Duval Ford

Jacksonville, FL

4.9
1,785 Reviews
At Duval Ford, we're proud to have been a part of the greater Jacksonville community for more than 100 years. Since we're a family-owned and operated dealership, we understand the importance of establishing strong connections with our friends and neighbors throughout the area, and we believe it's essential that we do much more than just sell and service cars. That's why we raise money to support ALS research, and are honored for the opportunity to sponsor the Ronald McDonald House. As part of the Duval family of dealerships, including Duval Buys Cars, we're happy to be part of the Jacksonville community!
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1616 Cassat Ave

Jacksonville, FL

32210

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Showing 1,785 reviews

May 14, 2017

Jose and Anthony are always wonderful I have never had a bad experience with Duval Ford. Jose is always a joy to work with as well as Anthony. I will always be a customer at Duval! More

by Britt082412
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose, Anthony Burnsed
May 15, 2017 -

Duval Ford responded

We are so glad. Thank you!

May 11, 2017

Friendly people and good price on a used diesel No xx, upfront from the beginning, even took a video of the vehicle I was interested in and put it up on youtube for me to watch since I was 175 miles More

by beachsideandy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Warren Hart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Murdock
May 15, 2017 -

Duval Ford responded

We appreciate your business. Thank you.

May 09, 2017

First class experience! Enormous inventory, the nicest facility in town, and first class in overall experience!!!! I was extremely impressed with their new dealership! Love More

by EDFACS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Burned(sales) & Dan Espie(Finance)
May 15, 2017 -

Duval Ford responded

We thank you so much for this great feedback. Cheers! Enjoy your Ecoboost and stay in touch.

May 08, 2017

Service staff was great and the new facility is awesome. The new facility provides easy access and is very accommodating. The kids center is awesome; my little girl was entertained during our visit. Service More

by CT44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig
May 15, 2017 -

Duval Ford responded

Welcome to our new facility! We are glad you enjoyed your experience with us.

May 07, 2017

My experience was great.Awesome salesman He as was courted and patient wth me being a senior citizen.We aren't as sharp with our answers and not always easy to sell to. More

by NanaHotrod#1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriel Valenzuela , Zach
May 15, 2017 -

Duval Ford responded

We are glad we had the opportunity to help you. Welcome to the Duval family.

May 03, 2017

Outstanding Service Malcolm Daigle was exceptionally helpful and thorough. He returned calls in a timely manner and was very professional. Chris Hayes was friendly and More

by Zippy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malcolm Daigle, Chris Hayes
May 15, 2017 -

Duval Ford responded

Thank you and we look forward to seeing you again. Stay in touch!

May 03, 2017

Tino Lebron Jr. is the best I recently sold my Mustang to Duval Ford and Tito Lebron took excellent care of me. I got exactly what I was asking for and couldn't be happier More

by Lori
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tito Lebron jr.
May 15, 2017 -

Duval Ford responded

Thank you so much!

May 02, 2017

Easy and great buying experience! Charlie was super easy to work with. The look of the new dealership was impressive, with a great selection of vehicles. This was our 5th vehicle from More

by Mikeandbecky5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Barriger
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2017 -

Duval Ford responded

Thank you for your loyalty and we are glad you like our new facility!

May 02, 2017

Excellent Customer Service Gunny Moore and the team helped through the car buying process with speed and friendliness. I would highly recommend this dealership. I also was ver More

by Jax Native
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hayes, David Moore
May 15, 2017 -

Duval Ford responded

We are glad to hear it. Thank you.

May 02, 2017

Fantastic Experience! Excellent service, knowledge, and a killer attitude by everybody who assisted us in making our purchase. A special shout out goes to our sales associa More

by Slambo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MALACHI "Ram in the Bush" HENRY
May 15, 2017 -

Duval Ford responded

Thank you for this awesome feedback and recommendation. It was a pleasure to work with you.

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